Murdock Volkswagen

Purchase was a nightmare took more then half the day. Said no several times to the extra warranty n protection coating plans. Finally agreed when the finance person got our payment less with the plans. T Said no several times to the extra warranty n protection coating plans. Finally agreed when the finance person got our payment less with the plans. They said it was all refundable if coating was never installed or if we changed our mind. They never contacted us to install as promised. We had to set it up but before installed we sold the car. They will not give back what we paid for service never received. I would never trust them again and I buy a vehicle every other year and have for the last 20 years. More

Adam Cook is all around a great salesperson. The Finance Team worked hard to get an acceptable deal for trading in my car on a Taos. The Finance Team worked hard to get an acceptable deal for trading in my car on a Taos. More

We had a great experience at Murdock VW. Vance was very helpful, professional and knowledgeable in answering our questions Vance was very helpful, professional and knowledgeable in answering our questions More

The dealer ship was warm and nice it had a lot of cool cars and workers cars and workers More

Not impressed. We were almost immediately turned away by the salesman when we asked if they were willing to work with us on the price of the vehicle we wanted. Fina We were almost immediately turned away by the salesman when we asked if they were willing to work with us on the price of the vehicle we wanted. Finally worked out a price with the manager and while waiting for our vehicle were told we'd get a spare key from the salesman. Waited 3 months patiently for said key, never heard anything. Finally reached out to them and they told us they were working on it. Waiting another month with no notice, so reached out to them again only to be ignored. Then waited another month for an answer and was told they never officially wrote down that they owe us a key so we wouldn't be getting the spare key even though the salesman told us he would get us one. There word means NOTHING. Not particularly happy with the service and do not think I will return nor recommend them to anyone else. More

I have bought 3 vehicles from the Murdock family of dealerships in Logan. I wouldn’t buy from any other dealer. Great service!! dealerships in Logan. I wouldn’t buy from any other dealer. Great service!! More

Vance Clive came right out and assisted us immediately, gave us full honest details about the vehicles we were looking at. gave us full honest details about the vehicles we were looking at. More

Best price in Utah! Fast and professional process. Vance was great to deal with and made the purchase of a new vehicle enjoyable. was great to deal with and made the purchase of a new vehicle enjoyable. More

Very satisfied with my experience. I would recommend using Murdock Volkswagen to anyone looking for a good deal with honest people. using Murdock Volkswagen to anyone looking for a good deal with honest people. More

I'm very displeased.Won't fix issuesKeeps my car I'm very displeased. Won't fix issues Keeps my car without working on it Said they didn't loan out cars (which they always have). Then when I c I'm very displeased. Won't fix issues Keeps my car without working on it Said they didn't loan out cars (which they always have). Then when I called upset, they said they just didn't have any loaners that would fit our families needs (we need a 6 seater) but are working on it. When we arrived their lot (like most) was more empty than usual, but had about 30 cars and only a few of them wouldn't work for us. Said they'd fill the loaner with fuel and it was less than what we gave them Said they topped off our fluids in our engine and I did it before we dropped it off, because I didn't know my wife set up an appointment I have now bought 2 new VW Atlas' from Murdock. The 1st was great, no issues. The 2nd makes me not want another VW again, or ever want to buy another vehicle from any Murdock Dealer (since they are the same owners). We paid extra for the extended warranty. The biggest and longest issue is my transmission. It's never driven like my old one or like the 7 loaners we've had over the years. There was a recall for the transmission, which we had fixed, it drives worse since "the fix". Each time we took our car in for a recall or oil change we'd tell them about the transmission. Each time they say there is no problem. I've had 2 loaners in the past 2 weeks. One has 12k miles the other has 22k miles, both drove smoother than mine which has 21k. It was noticeable enough that my 11 year old commented that the loaners drove more smoothly. We currently have the following issues. 1. Random check engine lights going on and off 2. Window's at times won't go up. Other days they won't go down. 3. Emergency Brake turns on while driving. 4. TRANSMISSION SHIFTS HARD. 5. We were told they topped off the fluids on our last service. More