Murdock Volkswagen

Me and my wife bought a 2018 Atlas with under 30,000 miles on it. They said it was a buy back but they assured us ALL the problems were fixed. Well a year later the car isn’t fixed and they won’t even t miles on it. They said it was a buy back but they assured us ALL the problems were fixed. Well a year later the car isn’t fixed and they won’t even try to help us do a buy back. They got our money and that’s all they care about. DO NOT buy from these guys worst customer service I’ve ever had. More

Tanner was super helpful when it came to finding a good deal on a car! deal on a car! More

One of the best, straightforward, and comfortable car buying experiences I’ve had. It was nice to have all aspects of the experience tailored to the nature of my car buying intentions. Nothing pushed tha buying experiences I’ve had. It was nice to have all aspects of the experience tailored to the nature of my car buying intentions. Nothing pushed that didn’t make sense for my situation. More

Tanner was great thanks for great service. Very professional very knowledgeable thanks again for being so awesome. Very professional very knowledgeable thanks again for being so awesome. More

Been to this service department several times. Will NEVER go back again. I have an older 2006 "VW". I have taken it in for various services, or a leak or something. I generally get "the" run aroun Will NEVER go back again. I have an older 2006 "VW". I have taken it in for various services, or a leak or something. I generally get "the" run around. "We'll, it could be this or it could be that ECT. They ALWAYS find something ELSE has to be fixed to get the original problem fixed! I have never taken my vehicle home from THIS place that within a week there is something totally different that needs to be fixed. I've taken my vehicle to a local mechanic, he is able to diagnose and fix the immediate problem WITHOUT something else going wrong within the week. I'm not saying that they "sabotage" my car HOWEVER that's the experience I have had with this service department! More

Drew, was very good and fast in the process of getting a car. I would recommend him to anyone 10/10. car. I would recommend him to anyone 10/10. More

Drew was really good with selling and explaining the process of getting me a new car process of getting me a new car More

Great people, very helpful! Service category in Sales needs work, however. Really enjoy "New Car", used purchase. Salesman Chris and Finance Greg very good to work with. Service category in Sales needs work, however. Really enjoy "New Car", used purchase. Salesman Chris and Finance Greg very good to work with. More

I was by looking for a replacement pickup for one that had been totaled out in an accident, Murdock VW happened to have what I was looking for. I’m from out of state, put in a request online for more info had been totaled out in an accident, Murdock VW happened to have what I was looking for. I’m from out of state, put in a request online for more info on the pickup and was contacted by Vance. He was easy to work with, got the answers to questions I had. With a little negotiating back and forth we agreed to a fair price for both parties. I’d not hesitate to work with him again and if you are coming from out of town/state like I was and are looking for a good place to eat and Vance recommends the Beehive Grill, definitely give it a try, you’ll not be disappointed. More

I was told I was purchasing paint protection that they never scheduled to install. I sold car and asked for a refund of my 900 dollars. Now they say it is a warranty I purchased. The paint protection isn’ never scheduled to install. I sold car and asked for a refund of my 900 dollars. Now they say it is a warranty I purchased. The paint protection isn’t what I paid for. Now they say The only way I get a refund is by purchasing another car from them. Do not purchase any type of extra warranty or paint protection plans from them. Service department will drop the ball and then the management team will not take care of the customers. I will never get my lousy 900 dollars refunded, but I will give them bad reviews accross every social media platform I possibly can for years to come! Then instead of taking care of the customer they will just reply to the review arguing why they feel they are right all over 900 dollars that they admitted to dropping the ball on their dnd by not contacting me to schedule the service I paid for. Do not deal with this dealer!!! More