Murdock Hyundai of Murray

our car has in been in there over a month now and getting an answer from the service guy Chris or the manager Tyler is ridiculous since they never return phone calls. It has gone from good to the worst ever an answer from the service guy Chris or the manager Tyler is ridiculous since they never return phone calls. It has gone from good to the worst ever. The receptionist is very good at talking over me and not listening and giving excuses for the service people. Don't go there for any service. More

They are trying to make the most of things, through their new construction of a new building. new construction of a new building. More

I for one never contacted the dealership and they insisted that I was wanting a Hyundai to begin with and never would I want to buy a Hyundai, not if I had a choice. Once I asked them how they got th insisted that I was wanting a Hyundai to begin with and never would I want to buy a Hyundai, not if I had a choice. Once I asked them how they got this information, the calls and messages just stopped, seems to me something fraudulent or fishy is going on because if they weren't at fault for falsely obtaining my information then why wouldn't they reply to my inquiry and help me find out who gave the info to them to harass me about a car I never looked to finance? That makes me think about contacting my attorney and the proper authorities or even Get Gephart to look into this and find out how many people they are trying to "fish" into their dealership under the false pretenses that they will get into a car... Same scenario as an acquaintance of mine has since tod me about this happening to him as well. Not a very good business ethic or trustworthy dealership and I want answers so I will continue to seek them out any means necessary and no matter the cost. We will see if they have anything to say.... More

Great to work with. Very friendly staff. Good customer service. The sales representative did not pressure me. A good experience purchasing a car. Very friendly staff. Good customer service. The sales representative did not pressure me. A good experience purchasing a car. More

Murdock hyundai very helpful. Sales persons very easy to work with. Changed mind to purchase another car in stock. Will return to purchase another vehicle.. Sales persons very easy to work with. Changed mind to purchase another car in stock. Will return to purchase another vehicle.. More

When I bought the car the touted the wonderful service department, The reality is the people are great but the operation is a cluster F. The place is a construction nightmare and there is no waiting ar department, The reality is the people are great but the operation is a cluster F. The place is a construction nightmare and there is no waiting area. They did order a Lyft that took me to the mall…but it’s closed. BTW . Be careful buying a Hyundai Kona at least. The vehicles safety algorithms has almost killed me twice. Once by Emergency Breaking randomly, and yesterday the car tried to veer me left into a head on crash. Had to fight the steering wheel to keep from killing the family. More

First time car experience and Johnny made it the best for me would go there again me would go there again More

they are selling cars that aren't 100% mechanically checked. i was sold a 2022 kona that has a mechanical problem that they told me the car had no problems at all. i tried to tell salesman of problem h checked. i was sold a 2022 kona that has a mechanical problem that they told me the car had no problems at all. i tried to tell salesman of problem he denied me claim. another salesman verified my claim and now i have to wait another month to get into the service dept. I believe the should just offer me the oppourtunity to exchange vehicle for one that works. this delership is a joke. More