Murdock Chevrolet Inc - Service Center

Terrible, Lied to, car in worse cont\dition now than before TERRIBLE!!!!! I went there for the reviews, but had the worst experience I could have. My car broke down on memorial weekend. I was traveling from out TERRIBLE!!!!! I went there for the reviews, but had the worst experience I could have. My car broke down on memorial weekend. I was traveling from out of state so I had to rent a car to get me home. The people were nice but told me my battery was dead and I HAD to purchase a new battery from them for them to run their diagnostics tests before I could do anything. My battery was under warrant and I informed the salesman of that. He still told me unless I had a new battery they could not help me. So I bought a battery and told him I wanted my old warrantied battery so I could get a refund on it. They finally ran diagnostics tests and told me it was only the battery nothing else. Wrong!!!! My battery worked the whole time my car broke down until I tried to start it 20+ times and finally killed it. So I needed to have it prime condition to come back to Idaho. I asked for an oil change and 100,000 mile tune up including spark plugs and wires. These were done in a timely manner, however when I went to pick up my car the person told me " I don't know what was done to your car"!!!! I could read the paperwork he handed me stating an oil change and spark plugs and wires were changed. This is not a tune up, They didn't touch my air filter! It also has a ticking sound it never had before. I asked the man about the ticking to which he responded again " I don't know what was done to your car" so I took it to the hotel where I started looking under the hood only to find my plastic manifold cover was not even bolted down. Wonder what else they missed??? Unfortunently the business was closed by them so I could not return. I carefully drove home and by the luck of God made it. I have called to complain about these issues and was told that my vehicle did not have a cover and the mechanic remembers that specifically. And they don't know why I had issues because this was their best mechanic. They offered to have me come back in, but I live in Idaho. There was no offer of refund or send to me a dealer on their dollar in Idaho. Just "let me know whats wrong when you know:". I paid $600 for nothing to get done to my car and I did not receive my battery that was under warranty so I am out another $170 with nothing I can do to get any back. I complained to Reyna who calls asking how your service was and was informed I would hear from a a mangaer. Here we are a month later and still no call form them. No offer to fix my issues or send me to a dealer here locally that can help me, no refund, nothing!! I wasted $600 and have to have everything they did redone because they are too incompetent to make a phone call after having lied to me , not given me my battery, made my car worse and charged me for diagnostics. I would not reccomend anybody go to the service department or ask for managment because they just do not care. More