Murdock Chevrolet Inc

Sam was very easy to work with, never pressured, and gave honest answers. kept me updated during the entire process. a pleasure to purchase with him. i WOULD do it again. gave honest answers. kept me updated during the entire process. a pleasure to purchase with him. i WOULD do it again. More

Todd did a fantastic job of understanding what I was looking for and recommending several vehicles which met my criteria. He was honest about the condition of each and shared comprehensive service data looking for and recommending several vehicles which met my criteria. He was honest about the condition of each and shared comprehensive service data with me. His input helped me make what I feel was the best decision possible and I couldn't be happier with my choice. This review would not be complete without mentioning HARRVY the used car mgr helped todd find me the perfect vehicle that Im picking up tonight . Together the Murdock team worked very well together. I will look toTODD and HARRVY and Murdock CHEVY for all future vehicles. More

I went to Murdock Chev looking for a good price on a new Chevy Cruize for my daughter. She picked the color, I picked all the rest. I did the wheeling and dealing with Sam Felt who was as nice a salesman as Chevy Cruize for my daughter. She picked the color, I picked all the rest. I did the wheeling and dealing with Sam Felt who was as nice a salesman as I had ever incountered. He knew the car, and was very easy to deal with. We arrived at a good price, my daughter drove her first new car home with only a handshake and a promise to pay in full on Monday. Great time buying her car, Thanks! More

I am very pleased with the experience purchasing a vehicle from Murdock Cheverolet. I would consider myself rather "picky" when it comes to customer service - and the lack there-of in today's society vehicle from Murdock Cheverolet. I would consider myself rather "picky" when it comes to customer service - and the lack there-of in today's society - and was more than happy dealing with every person I came into contact with at the Murdock dealership. After finding a vehicle that interested me on-line, I made contact through email. Mike Pierce, the internet sales manager, was quick to respond and had Mr. Thornwall, a salesman, contact me as well. I set an early morning appointment and the car was parked out front and ready for a test drive upon my arrival. I wasn't pressured, and actually left for several other appointments, but was so impressed with both the vehicle and customer service that I returned later that day and bought my 'new' Suburban. I highly recommend Murdock Cheverolet and know I'll be returning if/when I need another new vehcile. More

Murdock Chevrolet has become family (sing "We Are Family" :o) I really appreciate the work they've done with my vehicle(s). I also appreciate having the chance to work with so many good people. Th Family" :o) I really appreciate the work they've done with my vehicle(s). I also appreciate having the chance to work with so many good people. There are many good, clean, well dressed, and kind men and women that like what they do in a clean and friendly environment. They always do their best to take care of you. Love you loads!!!!! I'm still tempted to come work with you, we would have a great time. THANKYOU!!!! & my TRUCK is BEAUTIFUL, I love her. More

I went to Murdock Chevrolet to see if they had the new Chevy SS and after several visits, one finally got delivered. Brandon Lomax was the last salesman that I talked with, so I gave him my phone number. Chevy SS and after several visits, one finally got delivered. Brandon Lomax was the last salesman that I talked with, so I gave him my phone number. He also gave me two complimentary tickets to the Car Show at South Towne Expo Center, so that I could see the Chevy SS that would be there. I went to the show with my brother and we enjoyed the cars and the time together. Brandon also made sure to give me a brochure on the SS. He said he would call when the car arrived and within a few days he followed through and invited me to drive it. I was out running errands and stopped in at Murdock today. Brandon was very helpful, polite, and eager to make the car available for a test drive. He had to get it out of the showroom for me. He seemed just as excited about the SS as I was. I felt no pressure to sit down and make an offer and all the typical car sales falderol. He was very pleasant and willing to answer any question and to listen to me blathering on about cars. I told him that I was not in the market right now for the SS, but was so favorably impressed by it that I'll have to get one. It is a great car. Brandon was an extremely nice, clean-cut, well groomed young man and when the time is right I will certainly seek him out first and give him an opportunity to earn my business. More

I have always taken my Pontiacs for service at Murdock Chevrolet. I have just retired after more than 26 years as a professional scouter. My cars were worn out (206,000 miles). I saw a new Impala on the Chevrolet. I have just retired after more than 26 years as a professional scouter. My cars were worn out (206,000 miles). I saw a new Impala on the road and did a double take. I had talked to Mike Christensen before and K. O. Murdock has worked with me before in scouting. I talked my wife into looking at cars and we drove through the Murdock lot. A customer was taking a picture of a black LTZ Impala and my wife fell in love with it. I have never liked black cars, but I had to admit that this car looked great in black. We talked it over and went back on Saturday of Black Friday weekend. I asked for Mike Christensen, but he was not working that night. A Brandon Lomax helped us, (we had never met him before) and he was very helpful and informed about the car. I mentioned that I knew Mike and K. O. (the dealership owner) . Brandon said that K. O. was there that night, and went and got him. Between the two of them they offered us a fair price, without any step up salesmanship that I hate, and we bought the car. Jeff Campbell did a great job of explaining the financing. My dad's first job out of college was working for GMAC during the depression. He always said that GM cars were the best built. I have owned every make of GM car and loved them.. My favorite was my Pontiac SSEI, which I traded in on the Impala LTZ. I always thought that Chevrolet cars drove a bit like a truck, but this LTZ has changed my mind. Very much like my SSEI with even better handling, and the looks and electronics are mind blowing! I would highly recommend this car and Murdock Chevrolet. We have never had a bad experience there with any of the personnel in the last 13 years that we have taken our cars there. Rich & De Ann Hawkes More

Brandon did a fantastic job of understanding what I was looking for and recommending several vehicles which met my criteria. He was honest about the condition of each and shared comprehensive service data looking for and recommending several vehicles which met my criteria. He was honest about the condition of each and shared comprehensive service data with me. His input helped me make what I feel was the best decision possible and I couldn't be happier with my choice. This review would not be complete without mentioning Don Nordsven in the finance department who made the business end of the transaction just as pleasant, and Cody Nordberg in the service department who went through the vehicle with a fine toothed comb and made sure Brandon knew of any issues. Together the Murdock team worked very well together. I will look to Brandon and Murdock for all future vehicles. More

The overall experience of buying our new vehicle at Murdock Chevrolet was very positive. The sales staff and everyone we talked to were courteous and professional. I do have some feedback that might Murdock Chevrolet was very positive. The sales staff and everyone we talked to were courteous and professional. I do have some feedback that might be considered to improve the process even more, because the impression someone gets when they work with a dealership to buy a vehicle is critical to your business. One point is to try to speed up the process. It takes less time to close on a house than it does to buy a car. This isn't isolated to your dealership, it seems to be widespread. Waiting for a financial person to feed a pre-printed form into a printer and lining up the print to the lines seems rather archaic. In today's computer world, is there not a program to generate the forms needed and print them out to sign after filling in the information into a computer, then just scan the signed forms back into the computer? The completed forms could be put on a CD for the customer to keep as well as the printed copy that can easily be lost or destroyed. Most consumers today have a busy lifestyle and even though they might take a long time to make a decision to buy a vehicle, the process after that point should be streamlined for customer convenience and speed as much as possible. Your customers time is valuable. The only other point is that the dealer incentives like the ski passes and electric car are all nice, but if the customer has no use for those items, it would be nice to offer the customer a small discount or cash back in place of those incentive items if they choose. More