Murdock Chevrolet Inc
Woods Cross, UT
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Purchasing a vehicle from a dealer when your out of state is tough, and when you ask your salesmen for a honest answer on the truck both interior and exterior for what shape the truck is in a what you are l is tough, and when you ask your salesmen for a honest answer on the truck both interior and exterior for what shape the truck is in a what you are looking for in defects, it sure would have been nice to have a honest answer. I traveled out to find the truck not in the shape i was told. I understand you are buying used but a least if i would have known i could have made a decision before spending the money and time to go out there. I've looked at a lot of trucks before this one and every dealer was honest about their truck until this purchase from Murdock. Purchasing out of state would be tough for me again after this experience More
I was really impressed with Murdock Motors. They were quick to response, answered all my questions, knowledgeable about the vehicle I was interested in, prompt, organized, and professional. I r They were quick to response, answered all my questions, knowledgeable about the vehicle I was interested in, prompt, organized, and professional. I really enjoyed working with Ryan and Roland. More
The service writers are always a great help. I can't believe this review requires a minimum of 15 words that's kinda pointless almost makes you want to not leave a review. I can't believe this review requires a minimum of 15 words that's kinda pointless almost makes you want to not leave a review. More
Great salesman. Good service. Nice facility too much waiting time. Friendly staff. Overall good experience. Mr Cruz was good to work with Good service. Nice facility too much waiting time. Friendly staff. Overall good experience. Mr Cruz was good to work with More
I hate dealers but enjoyed dealing with Murdock Chevy in woods cross I recommend Brooke she is the best also was working with JT he was really friendly and knowledgeable go see them. woods cross I recommend Brooke she is the best also was working with JT he was really friendly and knowledgeable go see them. More
I brought my Chevy Cruise for service. I spoke with one gentleman at the service desk and he stopped me, saying, "I'm not the right guy to talk to. Talk to those people at that desk" (poin I spoke with one gentleman at the service desk and he stopped me, saying, "I'm not the right guy to talk to. Talk to those people at that desk" (pointing to the desks with other service reps). I walked down there and waited patiently for someone to acknowledge me... nothing. One man right in front of my face typed and handling business without even a word. I was surprised. Greeting someone or letting them know that you will be with them in a moment is basic fundamental customer service. Sadly, this is not the first time exhibiting a lack of customer service. My wife went there a few months back and commented on the rudeness, stating that it made her feel uncomfortable. My recommendation is for improved customer satisfaction. I backed my car out and went to Toyota. They greeted me and took care of me without feeling invisible. More