Murdock Chevrolet Inc

Service VERY DISAPPOINTED!! I recently took my '95 Chev Silverado in for emission/safety service for an 8:30 appointment. I also informed them to repair a le VERY DISAPPOINTED!! I recently took my '95 Chev Silverado in for emission/safety service for an 8:30 appointment. I also informed them to repair a leak from the wiper fluid reservoir. The service advisor, George, told me he would call me when the service was completed. By 3:30 I hadn't receive a call so I call George who tells me that he was just about to call me. He then informs me the vehicle passed Emission Inspection but failed Safety due to Driver side marker bulb, leaky power steering hose and loose Idler and Pitman arm. He quoted me $300 to repair the p.s. hose and $875 for I/P arm totally $1175.00. I asked him about the leak on the reservoir, he said he would check on this and call me back after he consulted with his tech. Meantime I check the price online for the needed items. Power steering hose was approximately $35.00 and I/P arm kit $60.00. When George call back I confronted him on the outrageous cost to which he said this is the cost repair and additional $80.00 for the reservoir now totally $1255.00 + tax. I was afraid to ask the cost of a bulb. I declined the repairs telling George that I could have the repair done at a lower price someplace else. I immediately took my vehicle to a reputable auto repair shop. I was quoted $125.00 for p.s.hose and $340.00 for I/P arm. I left my vehicle overnight. Next day I received a call informing me that the I/P arm was tight and doesn't have any issue. They replaced the hose, bulb and reservoir pump totaling $213.00, saving of over a $1000.00. NO LONGER A MURDOCK CUSTOMER!! I had previously purchased this vehicle brand new from them. What a ripoff on the verge of FRAUD? More

Great experience, love my truck! I worked with Morgan, Don and Tyson who all were very professional, respectful, and seemed to have my best interest in mind. I was a first time buyer I worked with Morgan, Don and Tyson who all were very professional, respectful, and seemed to have my best interest in mind. I was a first time buyer, and I think that they helped me learn about the buying process without trying to make me over pay. Not to mention my truck is awesome! More

Exceeded out expectations We had a very great experience with this dealer. We had researched the truck and talked to several different dealers beforehand trying to get the exa We had a very great experience with this dealer. We had researched the truck and talked to several different dealers beforehand trying to get the exact truck we wanted for a good price. Their salesman Steven went above and beyond and took very good care of us. Communication was excellent, there was very little pressure vs other dealers, and they were willing to deal with our time schedule and stay open late for us. After the decision to buy was made the paperwork, etc was a breeze which was very different from our experiences with other dealers. After everything was said and done we got an excellent truck for a great price. I would highly recommend Steve and Murdock Chevy to anyone in need of a new truck. More

We had the best help we could have asked for We had help from Morgan H. who was so nice and patient. I was happy that we were able to have her help with the 2002 Honda Civic that I purchased. I w We had help from Morgan H. who was so nice and patient. I was happy that we were able to have her help with the 2002 Honda Civic that I purchased. I was so impressed on how professional she was and also being personal on the same note. I have never been treated so nicely by a salesperson in my life. If I was a millionaire and maybe one day I will be, I would buy a car a day from Morgan if I had the choice to. If you want the best help, ask for Morgan. Lance was patient with us and helped us get the price the we wanted. Thanks again for the help. Tyson Murdock was great to us as well. He helped us with the payment paperwork. He is in the managment, yet he was willing to help us out. He was great to us and I am pleased with how kind he was being a sales hot shot. The Murdocks seem like a family I can trust. -Quinn More

Great first-time buyer experience I've shopped around the valley for a car. Went to Murdock Chevy to get an older car but ended up getting a newer one with better gas mileage, warranty I've shopped around the valley for a car. Went to Murdock Chevy to get an older car but ended up getting a newer one with better gas mileage, warranty, and better price. Billy was great to work with. Very informative. I never felt pressured. He gave me a few options to consider. Don was also very helpful and easy to work with. I had some difficulties and they were very kind and worked with me. I appreciate all the help! More

Best car buying experience My wife and recently purchased a used vehicle and had a few challenges to make this happen. After working with Billy, Murdock will be the place I loo My wife and recently purchased a used vehicle and had a few challenges to make this happen. After working with Billy, Murdock will be the place I look first for any future purchases. careering, professional , and best of all NO BS!. More

Service needed on new purchase We purchased a used car 5 days ago. Last night we had a problem where the drivers inside door handle broke when we were getting out of the car. It end We purchased a used car 5 days ago. Last night we had a problem where the drivers inside door handle broke when we were getting out of the car. It ends up that door handles are not covered on the extended warranty. After talking to the sales manger about the problem. The store offered to take care of the problem for me at no cost. This extra service was greatly appreciated. It is this kind of extra favor that truly makes the difference between an average dealer, and a great one. Thanks Douglas Potter More

Just went in for an oil change? I took my Chevy Camaro that I bought 3 years ago at Murdock Chevrolet in for an oil change and thought that I would look at an Equinox while I waited. I took my Chevy Camaro that I bought 3 years ago at Murdock Chevrolet in for an oil change and thought that I would look at an Equinox while I waited. I was introduced to a very personable and friendly salesman, Les Sadler, who invited me to test drive a Chevy Equinox.. He was very informed about the vehicle and allowed me to take it home to show my wife...who immediately fell in love with it. The price and terms were right and we returned to purchase it. More

Easy to work with! We purchased from out of state. So most of our shopping was done online and over the phone. We shopped several Chevy Dealer websites along the Wasatch We purchased from out of state. So most of our shopping was done online and over the phone. We shopped several Chevy Dealer websites along the Wasatch Front and found the best deal and most helpful staff at Murdock Chevrolet. When we did make it into the dealership they were quick and professional helping us with our financing and trade-in. We found just what we were looking for in the vehicle and our price range. We had a great experience purchasing our vehicle at Murdock Chevrolet! More

Exceptional Customer Appreciation This was a very painless experience. We bought a car 2 years ago from Murdock and there seemed to be a lot of "chefs in the kitchen". This time around This was a very painless experience. We bought a car 2 years ago from Murdock and there seemed to be a lot of "chefs in the kitchen". This time around was quite enjoyable. The folks have really stepped it up from last time. The associates all had a sense of "the customer is #1" really going the distance to make a very "pita" customer extremely happy in all areas of the visit. Steve has quite the knowledge of a Corvette. Tyson has certainly paid attention to KO in his dealings with customers. Glad to see the tradition continuing. Thank you, Tom &Carol N. Layton. More