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Murdock Chevrolet Inc

Woods Cross, UT

3.8
353 Reviews

2375 S 625 W

Woods Cross, UT

84087

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Showing 353 reviews

August 07, 2016

Found our car with no pressure We enjoyed our experience with Becky and Fernando. Becky had the vehicles we had requested to drive and another we asked for when we got there ended u More

by Brian Sater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Brien, Fernando Arroyo
August 03, 2016

You've got to come to Murdock! When my wife's car broke down for good we were in a panic. I quickly searched on line for something that might work as a replacement. Becky Brien pi More

by rsalisbury57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Brien
July 28, 2016

No pressure sales! Alexis, was prompt she was professional. She answered our questions and needs. She was very friendly. The car was priced fairly. The only reason it go More

by Algernon22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Arroyo, Alexis Lund
July 24, 2016

More than a Dealership I had been searching for a particular vehicle with specific features for some 12 months. During that time I visited 7 various Chevrolet Dealerships. I More

by Samo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Brien
July 19, 2016

Bait & Switch I have no regrets from walking away from this dealership. They get you in the Finance office and pressure sell you on uplifts. GM of this dealership More

by YDE1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyson Murdock, K.O. Murdock, Steven Wiggill, Fernando Arroyo
Aug 03, 2016 -

Murdock Chevrolet Inc responded

Daniel, Your main concern as we understood it while you were here at the dealership is that the salesperson failed to inform you that the vehicle you were purchasing had been in service as a GM rental car for our shop and had nearly 5,000 miles. It is very common for dealerships to use new cars as service rentals for up to 5,000 miles and still sell them as new (usually at a discount for miles). Our salesperson's failure to inform you of this prior to you visiting with our finance manager is unacceptable and we take responsibility for that. Our general sales manager attempted to speak with you about it and offer any concessions he could but you refused to talk to him. To be fair to our finance manager, you left his office before he had the opportunity to even discuss insurance and warranty options for the car. We're not sure what you mean when you say that he pressured to on "uplifts". That aside, we again apologize that the mileage was not communicated to you prior to your seeing the odometer statement. That was a failure on our part which has resulted in disciplinary action and further training for the rest of our staff.

July 14, 2016

First time customer We had a great experience working with Tyson, Billy & Don. They went above and beyond to get us into a vehicle. Billy is very knowledgeable and foll More

by Grov_Reviewer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson Murdock, Don Nordsven, Billy Boulden
July 02, 2016

Customer for life! The entire experience of buying a car at Murdock is easy and comfortable. I love the no nonsense transparency process. Steve answered all my questions More

by Mgewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Wiggill, Fernando Arroyo
July 01, 2016

Good first buy! We worked with Jeff and he was so good at helping us find a car in our price range that was the best and nicest car available. He didn't try to make u More

by Kfife1138!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Plott
June 28, 2016

Service VERY DISAPPOINTED!! I recently took my '95 Chev Silverado in for emission/safety service for an 8:30 appointment. I also informed them to repair a le More

by Disappointed16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George
June 28, 2016

Great experience, love my truck! I worked with Morgan, Don and Tyson who all were very professional, respectful, and seemed to have my best interest in mind. I was a first time buyer More

by Bergen Palmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson Murdock, Don Nordsven, Morgan Holbrook
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