Murdock Chevrolet Buick GMC Cadillac
Logan, UT
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We bought A used truck at Murdoch auto in Logan. We drove it back to Idaho and it wouldn’t start in the morning called them. They sent a man out to get it started. We drove it back to Logan and they We drove it back to Idaho and it wouldn’t start in the morning called them. They sent a man out to get it started. We drove it back to Logan and they put in a new battery. The next morning The truck wouldn’t start again. Murdoch again sent somebody up and ended up having to have it towed back to their shop. I did a complete diagnostic and found out what the problem was and fixed it. Our salesman, Daniel was awesome – –he kept us updated on everything and was so good to work with!! Ty in the service department was also great!! Very happy and pleased with their caring and the great customer service that we received! More
The GMC vehicle was good but the dealer made av $420 mistake on the sales tax offset for the trade in. The dealer has said they will correct ithe error but 3 people have not done what they committed to mistake on the sales tax offset for the trade in. The dealer has said they will correct ithe error but 3 people have not done what they committed to do, even after several weeks and multiple contacts.. Also their service “advisor”’has said they are overbooked and showed no interest in resolving an issue with the heads up display, The salesman suggested I take it to a different dealer. I went to Hansen Motors and they were far more responsive More
As always. Skylar Hobbs and the whole team knocked it out of the park again. I called Skylar, told him I wanted a pickup and with in days he had exactly what I Skylar Hobbs and the whole team knocked it out of the park again. I called Skylar, told him I wanted a pickup and with in days he had exactly what I was looking for ready for my yes or no decision. After I said yes he helped me pick out the accessories I wanted and made all the arrangements to get them installed. I can’t wait for my new truck. Click More
I have bought from them before and it was. .. ok. I went in again, thinking I would get a good returning customer experience, no, it was horrible. They acted like it was a pain in their A to se .. ok. I went in again, thinking I would get a good returning customer experience, no, it was horrible. They acted like it was a pain in their A to sell me a car; that I was putting them out... it was jacked! More
I purchased a 2010 Lincoln MKX one week and the next a 2013 Lincoln MKX from Murdock Chevrolet-GMC Logan. I understand that they are cash and carry cars but never in all my experience with vehicles have 2013 Lincoln MKX from Murdock Chevrolet-GMC Logan. I understand that they are cash and carry cars but never in all my experience with vehicles have I felt like I got so screwed over. The 2013 Lincoln had a water pump leak and a spray bottle attached by zip ties to catch the leak. The sunroof does not open, nor the backup camera work. There are so many problems with this vehicle. I attempted to allow the dealership to make things right, but was told in so many words we don’t care that we screwed you over. It’s a cash and carry car. I’m super disappointed in how things were handled by management after I purchased 2 cars in 2 weeks from them. I will not purchase from the Murdock family again after my experience with Murdock Chevrolet Logan. More
My request for info was answered by Sales, Mr. R. Cloud. He spent time w me answering my questions, asking my preferences, & how much was my $ budget. He also offered me several other sales, if I R. Cloud. He spent time w me answering my questions, asking my preferences, & how much was my $ budget. He also offered me several other sales, if I was interested. In general Mr. Cloud & I had an easy & comfortable conversation, & he has since sent me a xxU email. More