Mullinax Ford of West Palm Beach

Sorry, but must get this off our chest...... 1) First Sorry, but must get this off our chest...... 1) First of all, we purchased TWO new vehicles the very same day. We should have received a little ex Sorry, but must get this off our chest...... 1) First of all, we purchased TWO new vehicles the very same day. We should have received a little extra compensation (not much) i.e. a little break on purchase prices or throwing in free window tinting for both cars, maybe extra floor mats - a little additional benefit would have been a nice notion from the dealership. However, we were told ABSOLUTELY NO by the salesman, as it wasn't allowed. His explanation was Mullinax Ford is an upfront pricing dealership and the price, etc is non-negotiable. We didn't find that to be very accommodating since we were purchasing two cars ………. AND would we consider purchasing another vehicle(s) in the future OR recommending the dealership to others, we don’t know….. 2) my mother-in-law didn't appreciate the salesman smoking while on duty. It didn't offend me or my husband, but she was very turned off about it. 3) After signing the paperwork for my mother-in-law's new car, the salesman drove us to the gas station to fill up tank. We thought this should have been handled prior to turning car over to us. 4) lastly, once we were on our way home, we noticed it was very difficult to see out the back rear windows. There was a heavy film on BOTH back windows. This should have been taken care of while be detailed prior to delivery to us. More

Ray is a dedicated and diligent salesman with a trustworthy disposition. Ray always takes the time to put the customer first ands does all he can to provide a very comfortable buying experience. trustworthy disposition. Ray always takes the time to put the customer first ands does all he can to provide a very comfortable buying experience. This was my second buying experience with ray, and as I expected, it went very well. I have, and will continue to recommend Ray to anyone interested in purchasing a Ford. Now if I can only get him to wear a different colored hat! I think Ray would look great in a purple one! More

Raymond was very pleasant to deal with. Met him in purchase at first when just beginning my car shopping and when I decided that I would be purchasing a car, Ray was easy to reach through email back a purchase at first when just beginning my car shopping and when I decided that I would be purchasing a car, Ray was easy to reach through email back and forth on potential models on the lot. When visiting, showed me the cars available and let me test drive the car. And come time to purchase I feel he gave me a good deal. More

WE were very pleased with our total experience at Mullinax Ford. Rob explained everything to us fully. I was particularly impressed with the detail when the dealership presented their offer on my tra Mullinax Ford. Rob explained everything to us fully. I was particularly impressed with the detail when the dealership presented their offer on my trade- in and the purchased price of the SUV. The offer reflected the out the door cost to me. Unlike another local Ford dealer I went to who threw a figure at me without any explanation on how he got there. No explanation of rebates or loyalty factors. It was not the out the door price No haggle price is another good feature, shopping at Mullinix Ford. Once we left the dealership with our car Rob stayed in touch and help us with some questions on the car. I feel he is very sincere and would help us three months from now if we had a problem. We would like to mention how helpful Lou Benedetto was with the extended warranty and the finances related to our purchase. He gave us very good advice which we utilized. It would highly recommend Mullinix Ford to anyone purchasing a Ford in this area. I tried the rest and purchased at the best, Mullinix Ford! Don and Maggie Kuhn More

Ray Bowen has been with this dealership for as long as I remember. I have purchased many cars from Ray over the years and he is truly a gentleman. He seems to make it easier each time I visit him. I high remember. I have purchased many cars from Ray over the years and he is truly a gentleman. He seems to make it easier each time I visit him. I highly recommend Ray for your next buying experience. You will never go to anyone else after that. More

The buying experience was very pleasant the dealership gave me no reason to argue with them unlike other times i have purchased a new care where you have to haggle over the price and what they will g gave me no reason to argue with them unlike other times i have purchased a new care where you have to haggle over the price and what they will give you on the trade in, no haggling this time. More

Overall I was vry satisfied with my expereince with Mullinax Ford. The only negaticve I had was with the financing which I had originally not planned on doing and in the end did not go that way.It cost Mullinax Ford. The only negaticve I had was with the financing which I had originally not planned on doing and in the end did not go that way.It cost me $500 more, but at this time in my life I wanted to walk out with my new car owing nothing on it. Never the less I would still highly recomend Mullinax. Alfredo was excellnet. I had dreaded the thougth of dealing with a salesman in the purchase of a car, but he was very atttentive and not pushy at all. With me being very aggressive usually has the opposite effect of turning me off. Although I had never been a customer of Mullinax my brother had bought several cars from them when they were in Broward county so I was familair with them and there reputaiton. More

Mr. Nicolas, As a newly “devoted” customer of Mullinax Mr. Nicolas, As a newly “devoted” customer of Mullinax Ford I would like to extend my sincere appreciation for the type of associates that you empl Mr. Nicolas, As a newly “devoted” customer of Mullinax Ford I would like to extend my sincere appreciation for the type of associates that you employ with the “hassle free” environment that was extended to me and my wife during our recent purchase. We were in search of a 2011 Mustang, many options were available to us but I was looking for a positive experience which in the past has not been the case in other dealerships. Upon some research I found on line the exact color and options that we desired thus I contacted your Lake Park dealership. Mr. Mosen Eteshami was the initial contact he advised me that the vehicle I wanted was in stock. I promptly arrived at your dealership where he and Mr. Dan Wilkins received us and extended their warm hospitality, test drive etc…. Make a long story short by the end of my initial visit I knew that Mosen and Dan were exactly the types of business men that would make my purchase experience something that I had never had – a Hassle Fee Experience. It was a team effort in every sense as Mosen worked out the financing and Dan made me and my wife (Yadi) as comfortable as possible while we waited for the paperwork to be ratified. We both felt as if we belonged there, from our perspective a positive buying experience. The following day Mosen contacted me providing confirmation that we were “all set” as he promised the day before. We got to the dealership that afternoon with everything in order; Yadi took possession of her first sports car which she endearingly nicknamed “maroon hotness.” At the close of the purchase I was able to spend some time with Dan, I have to say that he is a top notch individual with very high morals and great customer service skills. We are both “car guys” and he definitely made me feel that he cared about our purchase experience, frankly I felt as I had dealt with an old friend all along. Mr. Nicolas, I wanted to pass on my experience and please do what you can to recognize both Mosen and Dan. I am a long standing employee and member of AAA and feel more confident & proud than ever to have personally used your dealership. If you sales department reflects your overall service I know that our valued AAA members will be taken care of when visiting your AAA Approved Service Department in Lake Park. More

Was very happy with the entire buying experience from the no haggling to the efforts by the salesman to get all of my questions answered. it was the first time I had purchased a car with a "no haggling" sty no haggling to the efforts by the salesman to get all of my questions answered. it was the first time I had purchased a car with a "no haggling" style of selling and I was apprehensive about tit. But it went very well and I was very happy. Thank you. More

Ray was a true gentleman, very patient, soft spoken, not pushy, caring...flet like being with a family member. The dealership also was most friendly and helpful, answered our questions, very caring, look pushy, caring...flet like being with a family member. The dealership also was most friendly and helpful, answered our questions, very caring, looked you in the eye. Impressive dealership all around. More