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Mullinax Ford of West Palm Beach
Lake Park, FL
452 Reviews
In the market for a new ride? Point your wheels toward Mullinax Ford of West Palm Beach and our huge inventory of new, used and certified pre-owned vehicles. Let us put you in the driver’s seat of a new Ford F-150, Super Duty, Bronco, Explorer, Mustang or any other model that meets your needs.
Located in Lake Park, Mullinax Ford of West Palm Beach is one of the top dealerships in the greater Palm Beach area because we make the buying process simple and convenient with Up Front® Pricing and no dealer fees.
After the sale, we make sure your vehicle stays in top shape. We feature complete service and parts departments that can handle any Ford year and model, a full-service body shop for collision repairs and our Quick Lane® facility for drivers of any vehicle who need small repairs or routine maintenance that’s fast and stress-free.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 452 reviews
June 09, 2023
Typical Used car dealer to avoid. Another one of these highly overpriced one price only, “Easy” process scams. The 2 Porsche Cayenne’s I inquired about was 15+% above market which Another one of these highly overpriced one price only, “Easy” process scams. The 2 Porsche Cayenne’s I inquired about was 15+% above market which is clear from both the retail and wholesale markets. They will make up numbers that you should NEVER believe in an effort to justify their, “Market pricing”. The Truth is the prices aren’t based on the market. It’s based on what margin they want. They overpaid so now you hold the bag when u buy it. It’s all of these one price, no nonsense places not just here. They are typically holding cars a LONG time or waiting for an uneducated person who doesn’t know the prices to fleece. It’s really that simple. These dealers have seen their business dry up , paying huge financing fees and are in Big trouble. They will do and say anything to sell another car. They are still Very arrogant about it also. It’s all an act so don’t buy into it. Don’t go into the dealership at all if you’re smart. Don’t even inquire online. I get that people are frustrated with the current dealership predatory behaviors and high pressure sales tactics. You like myself just want the truth and FAIR prices online with the current market. People go here or another one like it who aren’t going rip them off with unreasonable and outrageous fees. These used car dealers fool frustrated people who just want to buy in peace with a nice friendly smile. You wind up with in heavy negative equity the second you sign the paperwork. Sell the car back to them and they are going to pay you 20-30% less for what you just paid. Use your two feet walk out and say no. We have these websites and social media now where other people just trying to get a fair deal on a car by helping each other. Nothing wrong with making money otherwise they are out of business. What’s wrong is when you make up facts, hide problems to induce someone to a highly unfavorable deal and profit off it. They love to tell their sales stories about how much they made and stuck it to us the public. They have lost all moral compasses in pursuit of your hard earned money A Wolf in Sheep’s clothing. BUYER AWARE More
by SubDon
Employees Worked With
Tanya Diodato
June 03, 2023
Mullinax is the place to go to when car buying. I won’t go anywhere else. No pressure, no dealer fees just a great experience overall. Captain Curtis and Tanya are the people to go to when you go t I won’t go anywhere else. No pressure, no dealer fees just a great experience overall. Captain Curtis and Tanya are the people to go to when you go to Mullinax. More
by devinmc.1998
Employees Worked With
Captain Curtis and Tanya
April 18, 2023
I Definitely do not recommend this place. Please stay away!!!!!!! I bought a Ford f 150 with them in February and first of all the truck had a bed cover when I saw it and then when I went to Please stay away!!!!!!! I bought a Ford f 150 with them in February and first of all the truck had a bed cover when I saw it and then when I went to pick it up there was no bed cover and they said it was Broken, but when I looked at it it looked fine. They could have given a heads up and have a warning that they were throwing it out. I had already purchased the car with it and that makes it my property now. They gave me the 5 day warranty and guess what? On the 6th day the check engine light turned on. I called them to fix the truck they said they would see what they could do because the warranty was over. they kept the truck for about 5 days and the day I picked it up while I was driving it back home the check engine light came on again. I asked them to do a diagnostic so I could see what the problem was and they wanted to charge me 300$ for it. If I could I would give 0 stars to them cause giving them 1 is being very nice for what they did. Not to mention the female that sold me the truck was extremely rude. When asking her questions about trucks she would walk away and not respond or she would keep cutting me off while I’m talking and not let me finish. It’s no wonder they don’t charge a dealer fee because they don’t service their cars correctly, they sell you vehicles with issues and don’t disclose it. I’m positive they didn’t fix the issue for the check engine light or it wouldn’t have turned on while driving home the same exact day. More
by Leticiaparada93
Employees Worked With
Tanya
February 23, 2023
Very professional. Low key - no pressure. Straight dealing. Showed me their invoice. No negotiation of price - paid MSRP for Mustang Mach-E off the lot. Sold me all wea Low key - no pressure. Straight dealing. Showed me their invoice. No negotiation of price - paid MSRP for Mustang Mach-E off the lot. Sold me all weather car mats at their cost. Generally a positive experience. More
by smeyerson
Employees Worked With
Roosevelt
February 17, 2023
A pleasure to deal with. It was a fairly custom order on a high-demand vehicle (Bronco). It took 23 months from the time of the reservation being placed to receive delivery. It was a fairly custom order on a high-demand vehicle (Bronco). It took 23 months from the time of the reservation being placed to receive delivery. With that the Mullinax team was amazing throughout, in particular, I'll call out Derek VanHoose who spent 23 months responding to texts, emails and providing great updates. I would highly recommend Mullinax for anything you need Ford (or maybe otherwise)!! More
by JT
Employees Worked With
Derek VanHoose
January 23, 2023
Please note that the below experience happened at a different Mullinax dealership in Florida however they have chosen to completely ignore calls and emails. I can only assume it's a company wide issue different Mullinax dealership in Florida however they have chosen to completely ignore calls and emails. I can only assume it's a company wide issue since my Mullinax dealership was made aware that I would notify corporate and they actually laughed. Please read any other reviews of mine and see I do not leave negative reviews, however this is necessary. My 2020 Ford Explorer ST had been to Mullinax twice, once for recalls and once for an oil change. A short time after the second service the vehicle experienced an electrical issue and is still under warranty. After two days at the dealership we were notified it was a rodent problem. The dealership could not and would not provide any proof of this rodent problem. They saved the damaged part however the wire is cleanly cut with no damage to the connector or any signs of a rodent chewing on anything. When challenged on this they changed to a possible crash, something from the roadway flying up and cutting the wire and then said it was "probably a small mouse". They told me they saw rodent droppings but could not show me due to the "concealed location" of the damaged part. I asked if a mechanic may have possibly nicked the wire during the prior service, they said I have no proof of that and so it's on me to pay the $750 bill. I explained they couldn't provide proof of their claim and the service manager actually laughed at me and stated that they do not provide proof nor do they have to. With everyone having access to a camera phone it's hard to believe a simple picture to make a customer feel at ease is out of the question when a strange repair is needed. They have ignored emails and phone calls, absolutely terrible customer service. This incident has many more details however due to space I'll leave it at be extremely careful if you decide to use Mullinax Ford for ANY service related issues! Find another Ford dealership that actually cares about its customers satisfaction. More
by Jaime
Employees Worked With
Service Manager
January 09, 2023
They were great! ! Very patient and accommodating with no pressure while we were making our decision. I Highly recommend Joshua from the sales team! ! Very patient and accommodating with no pressure while we were making our decision. I Highly recommend Joshua from the sales team! More
by Mblackford561
Employees Worked With
Joshua and Captain
