
Mullinax Ford of West Palm Beach
Lake Park, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Very pleased with device. Straight forward pricIng. No hidden costs. Highly recommend Mullinax Ford of West Palm. Ron was straight forward as well through the whole experience Straight forward pricIng. No hidden costs. Highly recommend Mullinax Ford of West Palm. Ron was straight forward as well through the whole experience. More
I went into Mullinax in Palm Beach last year with a Pre Approval from Capital One, I was happy Mullinax had the vehicle I wanted at a “No-Haggle” price. I came in purchased the vehicle I wanted and lef Pre Approval from Capital One, I was happy Mullinax had the vehicle I wanted at a “No-Haggle” price. I came in purchased the vehicle I wanted and left in what seemed to be an easy transaction. I found out after the fact that they gave me a higher interest rate than what I was approved for. A way for them to make extra money off of me. I let this go and didn’t worry too much because either way I planned to refinance the car. Here’s where the real frustration kicks in. I have been calling non stop. Speaking with sales people leaving voicemails for finance managers over and over. I need some basic information from my original loan in order to refinance and they won’t even return my call. I live three hours away so I can’t just show up. I could not be more disappointed in the lack of care for their customers post sale. So here I am months later still paying the higher interest rate which I should not of had to begin with because they can’t be bothered to call a customer back. More
If I could put 0 I would. Was shopping for a car for a little bit and they gave me what I thought was a good deal. I put a 500 dollar hold on a Tesla Model 3 from another deal Was shopping for a car for a little bit and they gave me what I thought was a good deal. I put a 500 dollar hold on a Tesla Model 3 from another dealership on a Saturday and was told it would be here on the following Tuesday. Salesman (Dave M) told me to get insurance ready and ensure everything was ready to go. Get a call Tuesday at 4 o'clock PM that the car has something small wrong with a door latch, but should be done quick and delivered Wednesday. Fast forward to Friday and I had to be the one to reach out for any updates through the week, and the most recent one is that the car has to be sent back to Tesla to be repaired, and to pick another one they have at another lot. Of course, all of the other models are more money, or I will be charged a non - refundable shipping fee if its at the Mobile, AL location. Received a call from Skylar and there was no effort to make this right or get a deal done from the staff in any way to make this less of a pain. I ran my credit and applied for a loan for a car that was in no shape to be sold and was given options that cost ME more money for something that was completely out of my hands. Customer service not good at all. 110 point inspection is advertised but if this were true I would have known before running my credit this car had issues. More
Rushed me through contract signing and because I had to return my rental car, I trusted that it was as we agreed over the phone later to find out I paid $10k over agreed price. Forced me to buy 3 differen return my rental car, I trusted that it was as we agreed over the phone later to find out I paid $10k over agreed price. Forced me to buy 3 different service contracts-tires dent and maintenance. More
Awesome dealership and customer service really took their time to make everything perfect to make the customer happy time to make everything perfect to make the customer happy More
Ray Bowen was professional and able to satisfy my wanting to sell my car.Since I don’t drive more than 1000 miles a year having one car is sufficient to sell my car.Since I don’t drive more than 1000 miles a year having one car is sufficient More
Excellent customer care, Tre did everything he could to make sure the truck was ready for us to test drive. Friendly sales people all around make sure the truck was ready for us to test drive. Friendly sales people all around More
5-Star experience at Mullinax Ford, courtesy of the best sales professional, Mr Dave McKenzie!! He listened to my needs, found the perfect vehicle for me, and took care of everything! Buying a new vehicle h sales professional, Mr Dave McKenzie!! He listened to my needs, found the perfect vehicle for me, and took care of everything! Buying a new vehicle has never been so simple, and stress-free as it was here. I greatly appreciate the upfront pricing model Mullinax uses. Though this vehicle will serve me for a while, I will be returning to buy from Dave the next time as well! Thank you for a wonderful car-buying experience!! More
Never take your car there for service! We have bought 5 cars from Mullinex Ford on Northlake, sales department are great. Service department and specifically the service manager is horribl We have bought 5 cars from Mullinex Ford on Northlake, sales department are great. Service department and specifically the service manager is horrible. First, we have to wait for weeks or months for service on a transmission recall part that makes your car UNUSABLE, car can't drive. When they finally take your car in they keep it for weeks before they start to work on it!! Our service advisor (whom is no longer there) NEVER returned a single call I made inquiring about the progress. Note- I waited 1 week before I even called. While the car was in, I asked for an oil change and tire rotation. Rotation was never done and we didn't notice until we received the final invoice. I called and personally left the service manager a message and asked for a call back AND when they called for a review I also asked that the manager call me. TWO months later and still no call. I will NEVER buy a car or go there for service ever again. BEWARE! More