Mullinax Ford of Vero Beach

It is my second time at this locationSpeedy service even It is my second time at this location Speedy service even it was a day before Xmas busy thank you Scott It is my second time at this location Speedy service even it was a day before Xmas busy thank you Scott More

My wife made an appointment to bring in her car on a saturday to get the battery connection fixed. We knew what the problem was because I temporarily fixed it with poor tools in Tampa (I'm in school an saturday to get the battery connection fixed. We knew what the problem was because I temporarily fixed it with poor tools in Tampa (I'm in school and my wife and I are forced to be apart while I finish school because she's a physician). They were predatory on my wife in that they made her agree to the diagnostic fee or take her car elsewhere (the car was no longer working when it got there because of the loose cable and I was in class). That cost $180 (that's the minimum you pay there if you don't have a warranty). I told my wife to wait until I get out of class so I could talk to them. They did not want to fix the connection like I asked and instead wanted to charge $900+ more to swap out a battery cable that didn't need to be swapped out. I asked to speak to the tech who was the one working on the car - not allowed. Then the staff insulted me by saying "do you want me to email you the receipt or not, it's a simple question." This is the absolute worst mechanic shop I have ever dealt with. DO NOT GO HERE!!! They don't care about you or your car, they just want your money. Feel free to ask me directly about my experience, they need to be out of business. You can tell that this company's DNA does not have any integrity in it. I have also filed a BBB report against them that you are free to view as well. I hope this helps you to steer clear. We took our car to Mazzarella's after this issue and we would not have had to pay anything if Ford did not lock out the key fob. So, there are outstanding alternatives. More

Very friendly, easy to deal with, and family oriented. Definitely I will buy my next car with them again. Definitely I will buy my next car with them again. More

Friendly, courteous, no hype! Pricing honest & up front. No tricks! Showed they cared about what I needed. No tricks! Showed they cared about what I needed. More

Dennis was efficient and I couldnt have asked for a nicer person. I’ve been going to Mullinex for a few years now and no complaints. person. I’ve been going to Mullinex for a few years now and no complaints. More

Bolts weren't completely tightened on my cat replacement. Had to return but they gave me a loaner and it was repaired quickly. Had to return but they gave me a loaner and it was repaired quickly. More

Great service department and very helpful staff. Service completed timely and satisfactory. Recommend it highly completed timely and satisfactory. Recommend it highly More

Salesperson was exceptional good service the most impressive was that it took 3 hours from beginning to end and I was out the door with the vehicle Other dealers where you down with the wait impressive was that it took 3 hours from beginning to end and I was out the door with the vehicle Other dealers where you down with the wait More

Great and friendly people. Answered all my questions and showed interest in me as a customer. Had assistance from personnel other than the service department. showed interest in me as a customer. Had assistance from personnel other than the service department. More

Service department is excellent. Less than 44 minutes for the works package. Bought a car last year from Mullinax toook less than 2 hours. Very happy with both sales and service the works package. Bought a car last year from Mullinax toook less than 2 hours. Very happy with both sales and service More