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Mullinax Ford of Olympia
Olympia, WA
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Happiness at the turn of the ignition. I was uncertain if I'd be able to get myself into a new truck. After giving my sales representative a wish list they were able to find a brand new tru I was uncertain if I'd be able to get myself into a new truck. After giving my sales representative a wish list they were able to find a brand new truck that meet my wants and needs while staying within my budget. Every employee was informative with the types of options I have. They also gave me full value for my trade in as well as a generous rebate. There has never been a better experience with any other dealership. More
Beware scam I was in few days ago to test drive a suv I loved the truck. Agreed to get a quick quote. I didn't like what the offers as a trade in value so I left I was in few days ago to test drive a suv I loved the truck. Agreed to get a quick quote. I didn't like what the offers as a trade in value so I left. I decide I liked the truck enough to work with them. I sent an email the next day trying to work out a deal. They would not work with me. Sent email back and forth all day. Finally gave in told them I'd pay full price and take the low trade in price for my car. Told him to send me the numbers. He then replied ok will do first thing in the morning. Next day I got the price and payment amount. I was trying to figure how much cash to put down. I made it clear I wanted the truck. I then told him I was on lunch in an hour but not off work until 6pm. Asked how we can do the paperwork. He then replied I'm sorry someone sold the truck. xxx Really???? He said I tried to tell my manager but these people are here. Huh well I was very unhappy and left it along. The worst part is the truck is still there the price got lowered yesterday. Not sure why they lied but I was on my way with cash and approval letter. WARNING THEY ARE RUNNING SOME SORT OF SCAM!!!!! They lost a great customer!!! I will definitely spread the word about my horrible experience More
Great buying experience Everyone was friendly and receptive to my needs. The sales team worked together to get me best new Ford for a good price. Even the final purchase phas Everyone was friendly and receptive to my needs. The sales team worked together to get me best new Ford for a good price. Even the final purchase phase with financing was excellent. I highly recommend Mullinax Ford. More
Purchased a car in record time! I had visited 3 or 4 other dealerships before contacting the Mullinax dealership internet team about two Ford Edge's on their lot. I exchanged a few t I had visited 3 or 4 other dealerships before contacting the Mullinax dealership internet team about two Ford Edge's on their lot. I exchanged a few texts with Ben in Sales and we agreed it was worth our time to come in and go for a test drive. Loved the Edge! Got the price I needed for my trade. I didn't expect to be driving my new car home two hours later. I was sure it was going to take multiple visits and arguing back and forth about prices. Not so! Thank you Ben and Mullinax for making buying the Edge a fun, happy experience. More
Refreshing Was so nice to enjoy the process of buying a new truck. Buying a new vehicle should be exciting and stress free. Mullinax hit on both. Juan Rodriguez Was so nice to enjoy the process of buying a new truck. Buying a new vehicle should be exciting and stress free. Mullinax hit on both. Juan Rodriguez was our salesman definitely knows the business and took great care of us and we appreciate it. More
Mullinax Ford These guys are great. We just bought our 4th truck through them and every time we go back we receive the same amazing customer service. They Really These guys are great. We just bought our 4th truck through them and every time we go back we receive the same amazing customer service. They Really went out of their way to get me into the truck of my dreams. More
Ruby Red Very receptive Very accommodating Great price WonIderful customer service, I live out of the Lacey area & they were willing to deliver the car to Very receptive Very accommodating Great price WonIderful customer service, I live out of the Lacey area & they were willing to deliver the car to my home. More
Easy Purchase I bought a new Mustang GT at the Westside dealer (Cooper Pt.). Ben greeted me upon arrival, listened to what I was looking for, and found it on the lo I bought a new Mustang GT at the Westside dealer (Cooper Pt.). Ben greeted me upon arrival, listened to what I was looking for, and found it on the lot. It was also very reasonably priced. He took the time to show me all the features of the car and walk me through Ford owner registration. Later when I came to pick up my license plates, he personally installed them for me and took that time to follow up on how I liked the car and if there was anything else that he could do for me. This has to be the easiest car buying experience I've had. More
Helped us get the car we needed We had an excellent experience purchasing a new Ford Flex. Our Salesman, Jimmy, was fantastic working with our family and making the long process fun We had an excellent experience purchasing a new Ford Flex. Our Salesman, Jimmy, was fantastic working with our family and making the long process fun and exciting for my kids. I really appreciated the upfront pricing reducing the need to constantly negotiate. The dealership did not have any "new" cars for us to test drive, but worked to find the car that met our needs and worked to get it for us. The only downside was not being able to test drive the car before we were very serious about purchasing it, as it was coming from another dealership, but Mullinax and Jimmy worked to get it for us very quickly to meet our time restraint. Overall, we had an excellent experience and we love the new car! More
Great expreience! I had researched what I was looking for in a vehicle. Met with "Murph" and he listened to what I was looking for and within a short time we had found I had researched what I was looking for in a vehicle. Met with "Murph" and he listened to what I was looking for and within a short time we had found the vehicle I wanted. Murph was very knowledgeable. More