Mullinax Ford of Olympia
Olympia, WA
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Initial email communication with Juan (Sales Manager) was fast and helpful. We probably exchanged a dozen email before I decided to come in. My sales rep was Jonathan and in all honesty, you could not find fast and helpful. We probably exchanged a dozen email before I decided to come in. My sales rep was Jonathan and in all honesty, you could not find a nicer, more knowledgeable or a man with integrity than Jonathan. One minor glitch would be the poor personality and disrespectful behavior of the finance manager that handled my paperwork. But he did get better as things went forward. I highly recommend this dealership and to top it off, my wife and I both love the car. Thank you Mullinax Ford. More
There are nice sales people there, and at least they knew quite a bit about electric cars and trucks (unlike some dealerships and sales people!). They do not work on commission, just on number of cars sold, quite a bit about electric cars and trucks (unlike some dealerships and sales people!). They do not work on commission, just on number of cars sold, so lower pressure to upsell. They did not know the details of the Ford Charge Station Pro, that this is what enables the truck to have Bidirectional Power to your house, or that it is an 80 AMP LEVEL 2 CHARGER, or that the included installation is worth another about $1500! This led to it not being included with my truck, instead there was a small credit added. They say they cannot do anything about it, but I will keep trying until I get the charger that I need for the full functionality of my truck! More
Very easy process, everything was straightforward. Chad was great to work with. Took a little longer than we expected to get the truck prepped and ready to take home, but we bought one that had just Chad was great to work with. Took a little longer than we expected to get the truck prepped and ready to take home, but we bought one that had just hit the lot so not a huge deal. More
I want to take this opportunity to acknowledge Mr. Austin W. McKinzie. He made my experience with the purchase of my Escape very easy. He is very professional and knowledgeable about the vehicle I w Austin W. McKinzie. He made my experience with the purchase of my Escape very easy. He is very professional and knowledgeable about the vehicle I wanted to purchase. Austin explained all the features of the vehicle to my satisfaction. He is an excellent asset to your organization. I would recommend a cash award, if that is available, to let him know that he is appreciated for the work he does. Thank you Austin! Gloria Hilman More
This review is for Diane Adams, Financial Manager, from Mullinax Ford in Olympia, Washington. Ms. Adams explained every detail of the contract with us. She was very thorough. She is very professional an Mullinax Ford in Olympia, Washington. Ms. Adams explained every detail of the contract with us. She was very thorough. She is very professional and very pleasant. I recommend a cash award be given to Ms. Adam. Thank you, Gloria Hilman More
After purchasing 3 trucks here I wouldn't recommend any ford dealership. I thought the truck we were buying was on sale for $54,000.00 plus tax, license, etc. After it was written up and was $65,000.00 I w ford dealership. I thought the truck we were buying was on sale for $54,000.00 plus tax, license, etc. After it was written up and was $65,000.00 I was shocked!! Then I was told that because I wasn't financing through ford I didn't get the sale price!! Seriously that didn't say that anywhere in plain English!! More
I had a great experience at Mullinax Ford of Olympia. I worked with Chandler again and he did Awesome!! Week earlier I bought a 2024 Ranger and realized I needed a BIGGER truck; I came back to Chandler, I worked with Chandler again and he did Awesome!! Week earlier I bought a 2024 Ranger and realized I needed a BIGGER truck; I came back to Chandler, and he took care of me and helped me into a 2024 F150. Also, Chad the Sales Manager was there to help and the whole second experience was Great !! Every time I stop in, the people are very friendly and kind and helpful. More
Best experience I've ever had buying a car. I felt at home and the deal I got was amazing. I'd definitely refer people to this dealership. I felt at home and the deal I got was amazing. I'd definitely refer people to this dealership. More