Back

Mullinax Ford of Olympia

Olympia, WA

4.5
539 Reviews

2225 Carriage Dr SW

Olympia, WA

98502

Directions

By Type

Showing 539 reviews

January 18, 2025

Initial email communication with Juan (Sales Manager) was fast and helpful. We probably exchanged a dozen email before I decided to come in. My sales rep was Jonathan and in all honesty, you could not find More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales associate Jonathan Ramez, 5+ Star, Juan Rodriguez
Jan 20, 2025 -

Mullinax Ford of Olympia responded

Thank you for your detailed review, Rob! We're thrilled to hear that both Juan and Jonathan provided helpful, professional service and that you and your wife are loving your new car. We appreciate your honest feedback and are glad the overall experience was a positive one—your recommendation means a lot to us!

December 26, 2024

There are nice sales people there, and at least they knew quite a bit about electric cars and trucks (unlike some dealerships and sales people!). They do not work on commission, just on number of cars sold, More

by caringvet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad James
Dec 26, 2024 -

Mullinax Ford of Olympia responded

Thank you for sharing your detailed feedback, Caringvet! We're glad you appreciated the knowledge of our sales team and our lower-pressure approach, especially regarding electric vehicles. We’re sorry to hear about the issue with the Ford Charge Station Pro and encourage you to continue working with us to find a resolution—we’re here to help!

December 13, 2024

Very easy process, everything was straightforward. Chad was great to work with. Took a little longer than we expected to get the truck prepped and ready to take home, but we bought one that had just More

by scotthanna67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad James
Dec 14, 2024 -

Mullinax Ford of Olympia responded

Scotthanna67, thanks for the great review! We're glad to hear that your car-buying process was easy and straightforward, and that Chad provided excellent service. We appreciate your patience while your truck was being prepped – sometimes those fresh-off-the-lot vehicles need a little extra attention. Enjoy your new ride!

October 17, 2024

Tom Keefe was very patient and helpful in the whole process. I will definitely recommend him to my friends and family. Great experience More

by Judy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Keefe
Oct 18, 2024 -

Mullinax Ford of Olympia responded

Thank you for your wonderful review, Judy! We're glad to hear that Tom's patience and helpfulness made your experience a great one. We appreciate your recommendation and look forward to assisting you again!

August 15, 2024

I want to take this opportunity to acknowledge Mr. Austin W. McKinzie. He made my experience with the purchase of my Escape very easy. He is very professional and knowledgeable about the vehicle I w More

by glowworm33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Adams
Aug 15, 2024 -

Mullinax Ford of Olympia responded

Thank you for your excellent review, Gloria! We're thrilled to hear that Austin made your Escape purchase such a smooth and satisfying experience, and we'll certainly share your kind words with him. Your recommendation means a lot, and we're glad to have such a dedicated and knowledgeable professional on our team.

August 12, 2024

This review is for Diane Adams, Financial Manager, from Mullinax Ford in Olympia, Washington. Ms. Adams explained every detail of the contract with us. She was very thorough. She is very professional an More

by glowworm33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
Aug 13, 2024 -

Mullinax Ford of Olympia responded

Thank you for sharing your experience, Gloria! We're delighted that Diane provided such thorough and professional service, ensuring you fully understood every contract detail. Your kind words and recommendation for her are greatly appreciated, and we'll pass along your feedback.

July 17, 2024

After purchasing 3 trucks here I wouldn't recommend any ford dealership. I thought the truck we were buying was on sale for $54,000.00 plus tax, license, etc. After it was written up and was $65,000.00 I w More

by bullywoman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rick Kanter
May 18, 2024

I had a great experience at Mullinax Ford of Olympia. I worked with Chandler again and he did Awesome!! Week earlier I bought a 2024 Ranger and realized I needed a BIGGER truck; I came back to Chandler, More

by joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Flood, Chad Brigham
May 18, 2024 -

Mullinax Ford of Olympia responded

Thank you for your wonderful review, Joe! We're glad to hear that Chandler and Chad made both of your experiences with us exceptional and that you found the perfect truck. Your continued satisfaction and positive feedback mean a lot to us.

April 14, 2024

Best experience I've ever had buying a car. I felt at home and the deal I got was amazing. I'd definitely refer people to this dealership. More

by Terisford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
Apr 16, 2024 -

Mullinax Ford of Olympia responded

Thank you for your fantastic review, Terisford! We're delighted to hear that you felt at home during your car-buying experience with us and that you received an amazing deal. Your referrals mean a lot to us, and we're here to assist anyone you send our way.

April 13, 2024

Sales people don't seem to care if they sell any cars. 4 o'clock on a Friday and not one sales person asked if I needed help. More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Apr 17, 2024 -

Mullinax Ford of Olympia responded

We're sorry for the oversight you experienced at Mullinax Ford of Olympia. Customer satisfaction is important to us, and we'll address this issue with our team to improve our service. Thank you for sharing your feedback.

1
...