Mullinax Ford of New Smyrna Beach

Customer comes first! Definitely right choice! After totaling my car in a hydroplane, And being faced with purchasing a new car for the first time, Nick Mullins at Mullinax was an absolute angel! H After totaling my car in a hydroplane, And being faced with purchasing a new car for the first time, Nick Mullins at Mullinax was an absolute angel! He was patient and explanatory through the entire process and knew answers to all of my questions. Never once did I feel as if Mullinax lost focus on 100% customer satisfaction. Even the financing department was very straight forward and helpful in explaining all of the details and numbers to me. Not only that, but Mullinax is amazing at following up with a customer after a purchase for any questions or concerns as well! If you're looking for a dealership that you can trust, I would definitely recommend Mullinax! More

Very nice dealership I bought a 2015 fusion. Looked all over Central Florida and found just the one I was looking for at Mullinax New Smyrna. Got a very good price they ev I bought a 2015 fusion. Looked all over Central Florida and found just the one I was looking for at Mullinax New Smyrna. Got a very good price they even took my motorcycle in trade. They called me the day after the sale to tell me to come back to sign another rebate paper so I got another $750 off the price of the car. It was a very clean no pressure deal. Would recommend them 100%. More

Best Car Buying Dealership I purchased a 2015 F150. I have bought many new cars and this was my best car buying experience. I called ahead and AJ had the vehicle out front wh I purchased a 2015 F150. I have bought many new cars and this was my best car buying experience. I called ahead and AJ had the vehicle out front when I arrived. He also took the time to show me several other vehicles to make sure that I made the right choice. The gave me a reasonable offer for my trade in. I highly recommend this dealership if you are purchasing a car. More

Great Experience - 2016 Ford Explorer Applause to AJ, Tom and the entire Mullinax team. Recently purchased a 2016 Ford Explorer was a pleasant experience. Upfront pricing that beat the com Applause to AJ, Tom and the entire Mullinax team. Recently purchased a 2016 Ford Explorer was a pleasant experience. Upfront pricing that beat the competition and a generous offer on a Chevy trade. Easy transaction and follow-up after the sale. Happy to be a first time Ford owner. Nice job team. More

Excellent custumer service I recently purchased a 2015 Ford F-150 from this dealership. The internet price was the same as the price I was quoted after arriving at the dealershi I recently purchased a 2015 Ford F-150 from this dealership. The internet price was the same as the price I was quoted after arriving at the dealership. Nothing changed. There was no low balling to get me to the dealership. The price on the internet matched the price posted on the windshield. No surprises. They were more than fair with the appraisal of my trade in. The pricing of the new vehicle and the appraisal of the trade in made haggling over pricing unnecessary. After getting the vehicle home I discovered that parts to the truck box tie down system had been accidently removed from the truck. I contacted the salesman, Anthony Cuevas, and he delivered the parts to my home which is approximately 25 miles from the dealership. This is service after the sale. This dealership and salesman didn't play games with me. The pricing of the new vehicle was fair and the trade in allowance was more than fair. No high pressure or pushing to sell a truck. It took me over a week to make up my mind to buy and never did I feel pressured. I called Anthony several times with questions and he was always courteous and informative. I would not hesitate to buy from this dealership again. More

Smooth trade I have just traded my 2011 corvette to Mullinax and with Chip & Darrell the transaction was extremely smooth! I was at other dealers in the area and t I have just traded my 2011 corvette to Mullinax and with Chip & Darrell the transaction was extremely smooth! I was at other dealers in the area and they didn't compare with the deal Mullinax offered! Highly recommend!! More

Dishonesty with Misdirection I arrived with hopes of purchasing a used 2009 F150 (Vin: 1FTPX14V49FA82038) from Mullinax Ford of New Symrna. Upon my arrival, I do a general inspec I arrived with hopes of purchasing a used 2009 F150 (Vin: 1FTPX14V49FA82038) from Mullinax Ford of New Symrna. Upon my arrival, I do a general inspection of the exterior of the vehicle, which shows wear and tear consistent with a vehicle of this age. Prior to the test drive, I discover that the drivers’ window was not fully functional and the power mirrors did not work. Knowing the vehicles age and the fact that it is being sold “As-Is,” I wasn’t that surprised with these discrepancies. My sales rep Steve Rocci, who is a Sales Executive with Mullinax Ford, explained to me that they would address the drivers side window, however they would not repair the power mirrors because the vehicle was so under priced. Mr. Rocci was then kind enough to produce a piece of paper showing a value for the truck at $18,900. I then explained to Mr. Rocci that according to Kelly Blue Book, the “Fair Purchase Price” on this vehicle is $14,009, which takes into account that I’m buying it from a dealer. Mr. Rocci then states that KBB really doesn’t mean anything and his price is what the banks value the vehicle at. We then proceed with the test drive which goes relatively well except for the fact the A/C fan is abnormally loud (this of course is subjective). However, it was distracting and I was unable to carry-on a normal conversation with fan at level 3 and 4. Once back at the dealer, I start to inspect the interior of the vehicle to making sure at least everything else was in working order. Inspection of the headliner showed a linear water stain along the entire width of the back passenger compartment. This water stain is constant with a vehicle that was partially submerged in water, which was never disclosed or confirmed by Mr. Rocci. BUYER BEWARE WITH THIS VEHICLE AND OR ANY USED VEHICLE BEING SOLD BY THIS DEALERSHIP. (10/23/15) More

Excellent Buying Experience The entire buying experience was great. I was shown the vehicle I had seen online and struck a deal that was fair. I would recommend Mullinax to frien The entire buying experience was great. I was shown the vehicle I had seen online and struck a deal that was fair. I would recommend Mullinax to friends and family. More

Purchase of 2015 F150 I had a very nice experience at Mullinax Ford when I was looking for a new truck. The salesman was well informed and helped my understand the feature I had a very nice experience at Mullinax Ford when I was looking for a new truck. The salesman was well informed and helped my understand the features, rebates, etc. on 2015 f150s. The purchase experience went smoothly including the financing and overall paperwork that was needed. More

Most honest car deal of my life. I had talked to other dealerships close to where I live and no one came close to Mullinax Ford of New Symrna Beach.What I mean by honest is it wa I had talked to other dealerships close to where I live and no one came close to Mullinax Ford of New Symrna Beach.What I mean by honest is it was the first time in my life that the deal didn't change from the time we spoke on the phone and when I arrived at the dealership,it was exact to the penny.I drove 4 hrs to achieve this car purchase and it was worth every mile.Jack Tuthill was my salesman and was great through the whole process.I would recommend this dealership and Jack the salesman to anyone. More