Mullinax Ford of New Smyrna Beach

Salesman was excellent to work with. was a pleasure to work with the CHEF, for there was no high pressure pitches to me, he answered all of my questions without hesitation and when I deci was a pleasure to work with the CHEF, for there was no high pressure pitches to me, he answered all of my questions without hesitation and when I decided on the new truck I wanted we closed the deal in about 15 min. Very efficient and professional attitude and honesty. I would send my friends to see the CHEF for an excellent deal on a vehicle. I left the dealership 100% satisfied!!!!!!!! Will look to Greg for my next vehicle................. More

Great dealership - just don't buy a Zurich extended warranty I have to admit, Lou was the best vehicle sales associate I have met in 21 years of buying and selling vehicles. He was honest, punctual and returned I have to admit, Lou was the best vehicle sales associate I have met in 21 years of buying and selling vehicles. He was honest, punctual and returned all my calls and answered all my questions. Spot on sales rep, should be promoted soon, hopefully. I bought a 2010 Mercury Mountaineer with low miles for it's age and it had the 45 point inspection, 60 day dealer warranty, out the door just over $9K. There was only one down side to the whole experience and if I had studied extended warranty companies prior to visiting I would have been able to just turn down the offer immediately, however the finance manager Chris put us on the spot for it, since we had to basically decide right then and there if we wanted to add it, no grace period or time to research, I suppose we could have just stopped the paperwork and taken some time to make calls or check the web, however, for anyone buying a pre-owned vehicle, I suggest turning down ANY coverage from Zurich of North America, consumer affairs has them rated at nearly ZERO on their web site. 58 out of 60 reviews gave them 1 star, and the small print on drive train warranties does not cover "seals" which are 90% of the cause of transmission problems to begin with. IF the seal isn't covered, neither are the resulting damages to "moving parts" in the transmission. Claim will be denied, should something happen. Better to set the $1500 aside and save in case a transmission is eventually needed, hopefully not, especially within 2 short years. The finance manager is never any reason to give a dealership a negative review, I understand the position, the hierarchy that asks them to sell extended warranties, and in this case one that is totally useless, 80% of ALL claims made for drive train work are denied by Zurich because of bad seals. The seals on engines and transmissions are the first sign of wear or imminent internal malfunctions, so a drive train warranty that won't cover seals is in fact, useless to me. Having said all that, I would gladly return to buy another pre-owned vehicle from Mullinax, and will, only now I am going to have a quicker purchase next time, by default, regardless of how sweet the price, I will deny any extended warranty coverage. More

The salesman was excellent to work with. We worked with an excellent employee. It made the decision much less painful. Everyone in the dealership was courteous and helpful. We enjoyed the ex We worked with an excellent employee. It made the decision much less painful. Everyone in the dealership was courteous and helpful. We enjoyed the experience. More

Great experience Very satisfied with all of the personnel, pricing and selection. Nice neat and clean facility. Greeted by several personnel. Final buy and pay were we Very satisfied with all of the personnel, pricing and selection. Nice neat and clean facility. Greeted by several personnel. Final buy and pay were well done and efficient. More

Phenomenal Zach My husband and I decided to purchase a vehicle last year from Mullinax NSB. However we were a bit reluctant because we did not know anyone and dreade My husband and I decided to purchase a vehicle last year from Mullinax NSB. However we were a bit reluctant because we did not know anyone and dreaded the paperwork process. Then we met Zach Jones. Zach made purchasing our vehicle a very smooth process. He was a phenomenal salesman and Mullinax is blessed to have him! When we first stepped on the lot we were greeted with his phenomenal salesman etiquette, genuine smile and utmost attention. During the process of locating a vehicle for us my grandmother who is 92 suffered a stroke so all business was put on hold for a while. I thought to myself for sure Zach is no longer finding the vehicle that we really want since it has been a while since we last communicated. Well needless to say he was! Unfortunately the vehicle that we originally wanted had already been purchased but that did not stop Zach. He continued to pursue the vehicle that we originally wanted. My father was a Ford car salesman and manager for several years and customer satisfaction was always job "one"! Thanks Mullinax Ford for having someone at Mullinax NSB who still holds the belief of customer satsfaction being job one! You rock Zach! The Quinn's More

By far, the best and easiest car experience ever. From the time we stepped into the dealership, to the time we left, we felt no pressure. We met with a very pleasant and knowledge young women who had From the time we stepped into the dealership, to the time we left, we felt no pressure. We met with a very pleasant and knowledge young women who had the patience of a saint. We somewhat knew what we wanted, but kept changing our minds about color and options. Terri Metcalfe, our salesperson, was able to show us all that was available, with what we wanted, even willing to find it in another dealer. . Loved the fact of no "haggle" pricing, additional incentives, and no interest financing. Couldn't ask for more. More

Super easy truck purchase No dealer fee really means no dealer fee. No games here, I just called Jae and had my next F150 delivered to my office in the morning I have never h No dealer fee really means no dealer fee. No games here, I just called Jae and had my next F150 delivered to my office in the morning I have never had any issues buying from Mullinax over the past 15 years More