
Mullinax Ford of New Smyrna Beach
New Smyrna Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My 24 year old daughter drove to New Smyrna from her home in Lake Mary. Went to Mullinax to shop for a new Ford Ranger. During this process, the service department wanted to drive her car to come up with a in Lake Mary. Went to Mullinax to shop for a new Ford Ranger. During this process, the service department wanted to drive her car to come up with a trade-in value. Apparently, within 2 blocks of the dealership (while being driven by a service tech), the engine "locked up". They towed the vehicle back to the dealership. Said they had no idea what happened but the oil light started flashing and then the car cut off. The salesperson provided my daughter a sales price which included $1,000 credit for her vehicle. (Kelly Blue Book was ~$5k). She had to leave the vehicle overnight. The next day, the service department called and said that they had to add 2-3 quarts of oil, but the vehicle wouldn't start. Said that they needed to install a new starter to even see if the engine would turn over. I asked them to wait to do anything until we decided what we were going to do. I asked the service tech if they would hold the car until we decided. He said yes. I then called the salesperson who had provided the original price. I asked if he would negotiate the quoted price and he said No, the price is the price. We then went to a Ford dealership in Sanford (a few miles from my daughter's apartment). The same vehicle was at the new dealer. I explained the whole situation to the salesperson. He was very friendly and negotiated the price of the vehicle to our satisfaction. We agreed to purchase the vehicle and the Sanford dealer agreed to get the old vehicle from Mullinax and bring to their shop so that my daughter could get her belongings and the tag from the vehicle to transfer to the new vehicle. The next day, the Sanford dealership called and said the old vehicle was at their place. When my daughter got there, someone had ransacked her car. She always carries a "bug-out bag" in her vehicle. All of the contents of the bag were dumped out in the back of the vehicle and some items were taken (9mm ammunition among others). The bag itself was also gone. My wife always makes our kids carry rolls of quarters in their vehicle in case of emergency. All of the quarter rolls, plus all other loose change in the vehicle were stolen. I have called Mullinax. I asked to speak with the manager, but was transferred to voicemail. I went on their website and sent a message asking someone to call me to explain the theft and ransacking of the vehicle. I have not heard back, so I thought I would share my experience with this dealership. I can't prove anything about the actual status of the breakdown of the old vehicle or who,when,where the car was vandalized, but the whole ordeal was pretty shady with this outfit. More
Excellent service experience and competitive pricing! Moe, my Service Advisor; Lynwood, the Quick Lane Manager; and James, the Service Tech, were terrific in getting me new the exact tires at a very comp Moe, my Service Advisor; Lynwood, the Quick Lane Manager; and James, the Service Tech, were terrific in getting me new the exact tires at a very competitive price. They got them in sooner than promised, and when there was a little glitch on the install, they got it addressed immediately. Will definitely return for service. More
Took care of the deal mostly through texts with our salesman, Jack. Never felt any pressure and felt very comfortable throughout the entire process. Any questions or concerns we had, they answered or a salesman, Jack. Never felt any pressure and felt very comfortable throughout the entire process. Any questions or concerns we had, they answered or alleviated. Highly recommend this process and this dealership Yeah. More
We’re so pleased with our recent purchase at Mullinax Ford in New Smyrna Beach and especially thank Jack Tuthill for all the helpful information and professional guidance during the entire process. Jack Ford in New Smyrna Beach and especially thank Jack Tuthill for all the helpful information and professional guidance during the entire process. Jack gave us the space and time we needed to make the best decision for ourselves . Thank you, Jack, and the entire team at Mullinax Ford NSB. More
Can't say enough about Jack Tuthill our saleman. Jack was a great person to deal with before and after our purchase. Up front pricing is why my wife and I chose Mullinax Ford. The wife and I drov Jack was a great person to deal with before and after our purchase. Up front pricing is why my wife and I chose Mullinax Ford. The wife and I drove 3 hours to make our purchase because of Mullinax Ford not having dealer fees and other B/S fees. No dealer fees, no pushy salesman, and most of all, no pushy finance guy at Millinax Ford New Smyrna Beach. Very glad we made the drive to purchase our truck from this dealership, it was a good experience over all. More
I was interested in a 2014 Challenger RT and was in talks with the dealership for several days prior to driving two hours to the dealership only to be told the car was sold. I even messaged them 30 minutes b with the dealership for several days prior to driving two hours to the dealership only to be told the car was sold. I even messaged them 30 minutes before arrival and they didn’t respond to let me know it was no longer available. Very unacceptable customer service. More
Haleigh was very friendly and helpful. This is the 2nd car in the last few months that my family has purchased from Mullinax Ford, my granddaughter bought her first car there about 3 mont This is the 2nd car in the last few months that my family has purchased from Mullinax Ford, my granddaughter bought her first car there about 3 months ago. A+ sales and follow up. More
Josh was great to work with. He made it easy during the long Maverick wait. He checked in often (monthly) and was always available either in person or by telephone, email or te He made it easy during the long Maverick wait. He checked in often (monthly) and was always available either in person or by telephone, email or text. More
We love the new (used) car that we purchased from Mullinx Ford in New Smyrna. The selection was great. We also took a test drive in a new F150, that will be our next purchase for sure! Our salesman Michae Ford in New Smyrna. The selection was great. We also took a test drive in a new F150, that will be our next purchase for sure! Our salesman Michael Lira was pleasant to work with, he was very knowledgeable, helpful and patient. We will be sending anyone we know to get their next vehicle from Mullinax. More