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Mullinax Ford of Kissimmee

Kissimmee, FL

4.6
330 Reviews
Whether you're a Florida driver who is shopping for a new car or your current vehicle needs service, the staff at Mullinax Ford of Kissimmee is committed to making your visit as enjoyable and stress-free as possible. We work hard each and every day to provide a welcoming environment for all who visit, and we add in a few perks along the way to guarantee you're a satisfied customer. From our Up Front® Pricing, where the price you see is the price you pay, to our huge inventory of new and used Ford vehicles, there's always a reason to love buying from us.
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1810 E. Irlo Bronson Memorial Hwy

Kissimmee, FL

34744

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Showing 330 reviews

May 19, 2014

Terrible dealership Run Run Run Worse experience ever. Terrible customer service when trying to buy the car. All the dealer was concerned about was getting my credit ran before test More

by lanzebner
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Swonger
Jul 08, 2014 -

Mullinax Ford of Kissimmee responded

Dear Mr. Lancaster, Thank you for taking the time to speak to us and provide details about your experience in shopping for a used car at Mullinax Ford Kissimmee. We have thoroughly investigated your concerns and as we stated on the phone to you, we apologize for how our Sales Consultant handled himself as that is not how we normally conduct business. The car you looked at was freshly traded in and as such still needed to be serviced, repaired, and cleaned. You saw the car as we took it in on trade so the car was not up to our usual standards at that point. Then our Sales Consultant mistakenly interpreted your interest in the car as your only choice so he wanted to get a $200.00 down payment on the car to hold the car for you. Since we sell so many cars each month, we sell them on a “first come” basis, so the Sales Consultant was trying to protect your interest in that car by holding the car with the $200. down payment. Unfortunately, the Sales Consultant misunderstood your instructions and that you weren't sure that was the car for you and you wanted to see more options. At Mullinax Ford, we have over 900 used cars available at anytime so we have plenty of options to show you but the short sightedness of the Sales Consultant got in the way. He thought your first selection was your only selection. Again, I apologize if you felt any pressure to buy that car as that is never our intention at Mullinax Ford. We have counseled and disciplined the Sales Consultant as a result of your experience so that it never happens again. Thank you again for giving us the opportunity to fix a problem. Chris Baron, General Manager (407) 846-6000.

April 16, 2014

New 2014 mustang The sales staff and the finance department helped me find a bank offering the interest rate I wanted. I was able to get through the whole process in More

by lkmoore02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya, Elvis
Jul 08, 2014 -

Mullinax Ford of Kissimmee responded

Up Front Pricing and a simple and purchasing experience is what we strive for at Mullinax Ford! Thanks for sharing your great experience.

April 13, 2014

Great Repeat Customer Experience This is my third Mullinax Ford purchase in a row. On top of that, this is my second Mustang in two years from Brad Tressler. If you are looking for ho More

by Mblackmore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Tressler
Jul 08, 2014 -

Mullinax Ford of Kissimmee responded

Thank you for sharing your experience and remaining a loyal Mullinax customer. Brad Tressler is a great example of how we do business at Mullinax Ford. We always keep the best interest of the customer in mind and go the extra mile to help in any way we can. Enjoy your Mustang!!

March 21, 2014

My experience was very good when I bought the FX4 150 at the dealership. Hassle free. Mike Gugliano explained details very well. Paper work was easy. Don. More

by Millertime 7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gugliano
Mar 26, 2014 -

Mullinax Ford of Kissimmee responded

Thank you for taking the time to leave us a review and share your Mullinax Ford experience, we strive to always make the buying process simple and stress free for our customers. We look forward to helping you with all your future vehicle needs.

February 20, 2014

I had a great experience at Mullinax Ford, there was a little trouble when it came to the financing options, but after looking deeper into it we were able to figure out why and got it all straightened out More

by ddingee6392
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric and the sales person
Feb 26, 2014 -

Mullinax Ford of Kissimmee responded

Thank you for taking the time to leave us a review and share your Mullinax Ford experience. The best type of compliment is when our customers recommend us to their friends and family. We truly appreciate it.

February 17, 2014

Overall, I had a very good experience at Mullinax Kissimmee. From the time that Torrey Demps greeted me on the lot, I felt that he had my best interest in mind. He was very friendly, as well as bei More

by mufasathedog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Torrey Demps
Feb 26, 2014 -

Mullinax Ford of Kissimmee responded

Thank you for sharing your experience. Torrey is a great example of how we do business at Mullinax Ford. We always keep the best interest of the customer in mind and go the extra mile to help in any way we can. Glad we could get you into a vehicle that fits your needs. Enjoy your vehicle!

November 26, 2013

Thank you to the entire team over at Mullinax Ford of Kissimmee for making this a memorable occasion. I appreciated the LIES from David Spradlin, the incompetence of the family who operates the service d More

by BenjaminLopardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Spradlin
September 13, 2013

Love the no hassle cost. Eric and the Internet team made my transaction seamless. A great dealer to work with; there was no upsell strategy that I've experienced most other places. More

by dr111579
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ryan Ericsson
September 12, 2013

I was looking for a 2013 Ford Escape in Frosted Metallic with black interior, there was not one to be found in Florida but my salesperson Tom Cohen went out of his way to find me just what I wanted and had More

by mac47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Cohen & Eric Ernst
July 29, 2013

Torrey at Mullinax Ford goes above and beyond! He bent over backwards to make sure I had what I wanted, and that I was satisfied with my purchase. He also went through all the bells & whistles on my new c More

by KSing1127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Torrey