Mullinax Buick GMC - Service Center
Montgomery, AL
186 Reviews of Mullinax Buick GMC - Service Center
Routine service i was greeted upon arrival, received prompt, courteous and thorough service while I waited. I'm Pleased to recommend this dealership to others. I have i was greeted upon arrival, received prompt, courteous and thorough service while I waited. I'm Pleased to recommend this dealership to others. I have nothing more to add. More
Staff was great and very accomodating. Tony was great at giving me updates as to how their progress was, he had a dent taken out while it was there and they gave me a loaner car!!! Great pe Tony was great at giving me updates as to how their progress was, he had a dent taken out while it was there and they gave me a loaner car!!! Great people and service. More
Customer service/3259 Tony is always very pleasant. He is always here on a Saturday which is the only time I can bring my car in for service. Tony has been with me the whol Tony is always very pleasant. He is always here on a Saturday which is the only time I can bring my car in for service. Tony has been with me the whole 50,000 miles. I Rate Tony's customer service at 110 percent. I will continue to bring my car to Classic because of the 5 star treatment I receive upon arrival. More
Reconciled from previous visit. Had a bad experience the previous I visited for a recall; Did not have an appointment but they said they would work me in. I waited 4 hours and check Had a bad experience the previous I visited for a recall; Did not have an appointment but they said they would work me in. I waited 4 hours and checked on my vehicle and the person at that time said that I was not even on a repair techs list. I left very unsatisfied. This time I had a 9 am appointment and Tony said it would probably take a couple of hours. I explained my previous experience and he said he would see what he could do. This time I was out of there in 1 hour flat! No complaints this time. Thanks Tony for the effort and the care. More
good job I was seen promptly and all work was done in a timely manner. I can take my car in on a Saturday which is very convenient. I also enjoy the coffee!! I was seen promptly and all work was done in a timely manner. I can take my car in on a Saturday which is very convenient. I also enjoy the coffee!! More
repares on engine........... The experience with GMC with very good, Mary Williams was very help in my experience. Will be back for an oil change in 3 months. The experience with GMC with very good, Mary Williams was very help in my experience. Will be back for an oil change in 3 months. More
Repair I went into dealership for a recall on my vehicle and to have it serviced. I was welcomed in a friendly and professional manner. Robert Hart did a g I went into dealership for a recall on my vehicle and to have it serviced. I was welcomed in a friendly and professional manner. Robert Hart did a great job checking on parts, explaining costs, and when vehicle would be ready. Vehicle was repaired as promised, at cost stated, and on time. Mr. Hart called me when it was ready and made sure to review the work. More
Good Service Great customer service they always give me good service all the time and they are very friendly all the time I will be back for oil change. Great customer service they always give me good service all the time and they are very friendly all the time I will be back for oil change. wa4rzk@charter.net 592james More
Very Friendly and Great Customer Service! You just don't find good customer service anymore yet I found it in Mary Williams. She was was truly polite, professional, , and friendly, all the wh You just don't find good customer service anymore yet I found it in Mary Williams. She was was truly polite, professional, , and friendly, all the while providing excellent customer service! She ensured I understood what my service was going to cover and what the recommended service included and the cost. Then to top it off the dealer even washed my car - WOW, I was surprised indeed! In addition to all this she gave this old military retiree a 15% military discount!! Thanks you Mary and Classic Buick for supporting the troops and the great service! More
Excellent Customer Service out of town customer Tony provided fantastic customer service-my car broke down on a trip from FL to NC. I had to get a rental car after hours and hope that my car was g Tony provided fantastic customer service-my car broke down on a trip from FL to NC. I had to get a rental car after hours and hope that my car was going to be taken care of. Tony and Tracy provided excellent customer service throughout the repair process- I'm in NC and my car was left in AL- they kept me informed and assured me every step of the way, from towing my car, to diagnosing what was wrong, until I ultimately had the car returned. Tony called me with updates to assure me all was being taken care of.I could not be more satisfied with what was a challenging situation given the distance and the fact I never even met them. I would definitely recommend this dealership and the service department- Satisfied in NC More