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Muller's Woodfield Acura - Service Center

Hoffman Estates, IL

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164 Reviews

164 Reviews of Muller's Woodfield Acura - Service Center

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November 06, 2020

Easy maintenance scheduling with great appointment availability. Waited while service was performed and had no issues. Like the text updates and appreciate the phone call follow up afterwards too. More

by Mary & Carlo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Burnett
November 05, 2020

The dealership treats you with kindness and respect for your time. My car was done in the time they said it would be and they returned in washed and clean. More

by kelpen63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jett
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2020

This dealership and service department are top notch. Experienced and knowledgeable staff from top to bottom. Came in for service and a quick look at new cars. Loved that NSX! My service was complete More

by Travislk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kasuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Dettlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2020

Kim did a great job, Kim gave me weekly update to the status of the back ordered part. And when it was due from Japan. Hopefully everything is great this time. First fix only lasted a week and a few day More

by Greg Strohmeyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara, Kim Burnett
October 30, 2020

The service was excellent-We bought our car back in 2015 and had a great experience in buying it and we wouldn't go anywhere else in the future- I made an appointment for 12:30 and was taken care of righ More

by Susan Kelliher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kasuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2020

Everyone was friendly from the beginning check in to the final payment desk. They all made me feel like family. I appreciated the detailed explanation of what was needed and advised. All the work done wa More

by Kathy Dice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie, Chris C.
October 28, 2020

Great service department!! Kim was as helpful as always in getting me the correct pricing and information. Always a pleasure going to Mullers. Highly recommended. More

by badger1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Dettlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Burnett
October 22, 2020

They take great care of my car and me. I appreciate the loaner cars then give me. Quality and new. And sometimes I even get to choose which one. Also, Im very confident with their service/work. More

by castleview02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Burnett
October 17, 2020

Great service & very friendly staff. This is my go to place to service my vehicle, they make the process very simple & go above and beyond to accommodate your request. Recommend 💯 More

by Musicman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2020

Have had nothing but great experiences with this dealership! From Sales to Service, everyone does such a wonderful job and it is appreciated! Thank you! More

by anneverhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kasuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb Krajewski
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