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Muller's Woodfield Acura - Service Center

Hoffman Estates, IL

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164 Reviews

164 Reviews of Muller's Woodfield Acura - Service Center

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January 08, 2021

Prompt attention with great and safe waiting area. The service was performed timely and the advisor informed me personally of the service and check points. More

by flabianca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kasuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2021

I love the ease of getting a loaner car. Makes the service experience so pleasant and keeps me coming back for 15 years now. Ken is always kind, responsive, knowledgeable and easy to work with. This s More

by Mary F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kasuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2020

Great customer service and fast repair. I had a great experience right from the first phone call. Jeff was very efficient and helpful. Great place to shop and service your car. More

by ik1008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jett
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2020

This is my 4 th Acura I’ve bought since my first 2003 TL. I love the quality of Acura and the service dept at Muller’s is outstanding as well as the sales and finance. Wish it were closer to Crystal L More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Kasuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Dettlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb and Myles, Barb Krajewski, Kim Burnett
December 22, 2020

Service department people actually contribute to your outstanding reputation. Without them & their caring would be a disaster. Chris was amazing & very personable took the time to explain everything th More

by asturgeon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Krejckant
December 20, 2020

My service manger, Jeff, was excellent. He gave me a couple of options to fix my repair, suggested I speak with the mechanic, Carlos, and I very pleased with his recommendation and more importantly the More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos, the mechanic who worked on my car
December 17, 2020

My service was excellent and above and beyond as it always is. I always feel welcomed and every question is always answered both on the phone and in person. More

by eameenan82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Burnett
December 17, 2020

I am sooooo glad I got my Acura RDX @ Muller. My service was excellent yesterday and well handled by Chris. He was professional, honest, took his time to discuss xxxxxxand cons and knew his stuff. Thank y More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanics, whoever they were
December 17, 2020

Kimberly was excellent and managed to get Alens To answer some questions about the GPS, auto lock and miles per gallon usage. He also helped me with remote garage door opening And provided me with a print o More

by joana171
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kimberly and Alen
December 13, 2020

Quick. Professional. Knowledgeable. They know how to deliver first rate customer services consistently and without pressure. The whole service experience from scheduling to follow up was outstanding. More

by wtjackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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