Muller's Woodfield Acura - Service Center

Brought my 2016 RLX in for a recall fix. Service provided by Kim Burnett was truly superior. Service was prompt and efficient. I have primarily worked with Kim every time I've been in for any service (which by Kim Burnett was truly superior. Service was prompt and efficient. I have primarily worked with Kim every time I've been in for any service (which thankfully hasn't been ofter) and she is really a pro! Great to work with. Brian Casey (Thomas Engineering). More

Great customer service! the Service department sets the expectation for service and confirm the work, and keeps me informed of the progress or if anything unusual is discovered. The waiting area is clean expectation for service and confirm the work, and keeps me informed of the progress or if anything unusual is discovered. The waiting area is clean and comfortable. Highly recommend More

The customer service at Mueller is always exceptional! However, the sticker-shock for routine service continues..... Kim was super helpful, but she has no control over pricing. Routine service was about $ However, the sticker-shock for routine service continues..... Kim was super helpful, but she has no control over pricing. Routine service was about $800.! And I declined a few recommendations..... More

I am always impressed with Mullers service department. My alternator went out on the coldest day of the year. After having it towed into the service department on a Friday night, a technician was alrea My alternator went out on the coldest day of the year. After having it towed into the service department on a Friday night, a technician was already assessing the problem early Saturday morning. With the necessary parts in stock, they felt they could get me back on the road before the end of the day. Kim texted me at about 10:30 AM and said my car was ready for pickup! I was amazed. Everyone in the department is always friendly, explains any problem thoroughly, and follows up faithfully. We have been customers for 26 years and always very satisfied. More

Always prompt, professional people. Whenever we had a question or problem we received a quick and accurate response. We live 36 miles away but still come back for service for our RDX. question or problem we received a quick and accurate response. We live 36 miles away but still come back for service for our RDX. More

Upon my arrival at the dealership for my service appointment, Kim greeted and introduced herself in a friendly and welcoming way. She was very helpful and knowledgeable while explaining the needed appointment, Kim greeted and introduced herself in a friendly and welcoming way. She was very helpful and knowledgeable while explaining the needed parts to make my vehicle run properly while being very professional. More

I brought my RDX for routine oil change, etc. I’m always I brought my RDX for routine oil change, etc. I’m always pleased with the trustworthiness of the service department, as well as the dealership. I brought my RDX for routine oil change, etc. I’m always pleased with the trustworthiness of the service department, as well as the dealership. More

Exceptional service, very responsive and always friendly. The Service Team takes time to understand your vehicle’s problem and fix it correctly the first time. The Service Team takes time to understand your vehicle’s problem and fix it correctly the first time. More

Service is excellent. I'm notified each step of the way. I appreciate the loaner car, makes it so convenient to have service completed. My car is always returned to me clean and in great condition. I appreciate the loaner car, makes it so convenient to have service completed. My car is always returned to me clean and in great condition. More

The service is excellent. I don't know why I keep getting asked "how was the service?" It was excellent. It's one of the reasons I have leased five cars from Mullers. Keep up the good work! Thank getting asked "how was the service?" It was excellent. It's one of the reasons I have leased five cars from Mullers. Keep up the good work! Thanks. More