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Muller's Woodfield Acura - Service Center

Hoffman Estates, IL

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164 Reviews

164 Reviews of Muller's Woodfield Acura - Service Center

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March 03, 2021

Work done per request and done in timely manor. Additional work was approved and priced prior to start. Would recommend service work be done here More

by romuro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jett
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

Woodfield Acura Service Department is excellent and timely. They were ready for my appointment, had loaner car ready and extended loaner car time when it became too late to get to dealership when car More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kasuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Dettlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2021

The service department at Muller is excellent! Ken, and his team were great! I had an unexpected problem Saturday with my car and they were very helpful and kind. I don’t know the name of the tech that he More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kasuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2021

Top notch service and very professional staff. Chris provided in-depth explanations of required service on top of a thorough, multi-point inspection. Waiting area was comfortable with snacks, drinks and More

by Nick.morreale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2021

Fast friendly service with no surprises. Service usually takes less time than anticipated and doesn’t cost more than the estimate. Comfortable waiting room. Taking appropriate covid precautions. More

by LLee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kasuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Burnett
February 25, 2021

Efficient, knowledgeable, courteous staff and excellent service. Been dealing with Muller’s Acura for 20 years and have been highly satisfied purchasing and having all servicing done at Muller’s. More

by J Whitney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jett
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2021

Had problem with my 2021 RDX clock resetting itself to 2015... Chris Anderson stepped up (after trying to fix 3 times. He was able to get it fixed thru Acura's home office technical support team. He wa More

by Shado2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2021

Efficient and quick service as always. Had an issue that Muller completely took care of. My sales person German recognized me and wanted to make sure i was well taken care of. More

by Pj Hayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
German Perales
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2021

Mark Dettlo and the team at Acura are the best. I trust them completely, and have for 25 years. Their prices are competitive and their service cannot be beaten by any other provider. More

by EC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dettlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2021

Ken greeted me right away and we went over the items that I had concerns about. Told him I was waiting for the car and they had it done 10 minutes early. More

by robgonnella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kasuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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