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Muller's Woodfield Acura - Service Center

Hoffman Estates, IL

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164 Reviews

164 Reviews of Muller's Woodfield Acura - Service Center

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July 14, 2020

Anytime I bring my 2012 Acura TL to Muller’s Woodfield Acura for service I feel confident that the job is going to be done right the first time. I’m considering having our 2017 Honda Pilot serviced there. More

by Patrick
Recommend Dealer
Yes
Employees Worked With
Mark Dettlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Burnett
July 14, 2020

Fast, efficient Service Ken took me in on short notice to complete the recall on my RDX and even provided me with a short term loaner without me asking. He was able to compl More

by SteveH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kasuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2020

EXCEPTIONAL SERVICE Muller's Woodfield Acura continues to set the bar for service. Today I had a 7:00 am appointment for my 10,000 mile service and was out by 7:25 am. More

by BillPaul54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2020

Great service and communication on your car and status. My only negative is that every time I come in I have to wait 10 to 15 minutes to get a technician to write up my service order. More

by cta210
Recommend Dealer
Yes
Employees Worked With
Lance Dailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Eugenis
July 08, 2020

Service is always the best experience here. Everything is explained and everything done is beyond satisfactory. From pulling up, to driving away, the entire dealership experience is always inviting, comf More

by Nicky Pass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Burnett
July 05, 2020

Fast and good as always in and out We have been with Mueller Acura for the past several years and besides the sales aspect and quality of the vehicles the service has always been spot o More

by maerzster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barb Krajewski
July 04, 2020

Competent and friendly My recall service was done quickly, staff was friendly and car was disinfected. I was offered car wash and loaner vehicle. It is my third service v More

by Jerzy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kazun
July 02, 2020

Long-Term Satisfied Customer Rear shocks replaced under extended warranty. Job was finished sooner than expected - car was spotless when returned, excellent job as usual. I've h More

by gdunham48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Burnett, Service Advisor
July 02, 2020

The service department is always friendly and I appreciate that they have taken extra steps to clean And disinfect the car when they are done. More

by MDJ128
Recommend Dealer
Yes
Employees Worked With
Kim, Jeff
June 30, 2020

Service dept. visit We were very very happy with Kim and the service dept. and how they handled fixing a 2nd time issue on our new RDX. Hoping it's fixed this time as we More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alens Klints
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim in the Service Dept.
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