Muller's Woodfield Acura - Service Center
Hoffman Estates, IL
164 Reviews of Muller's Woodfield Acura - Service Center
Service was a better experience than expected. Pull right in and discuss your issue with a service advisor. You can wait inside or outside. When they diagnose the issue the service rep came to me and told me in and discuss your issue with a service advisor. You can wait inside or outside. When they diagnose the issue the service rep came to me and told me what the issue was and how long it would take to repair. Highly recommend. Oh, plus a free car wash! More
excellent facility and service fast reliable service as always. loaners available to make my trip easier. Service consultants always friendly and knowledgeable. Would recommend this fast reliable service as always. loaners available to make my trip easier. Service consultants always friendly and knowledgeable. Would recommend this dealer to anyone for purchase of a vehicle and service. Top notch More
Same as usual service.......Excellent! I feel like a broken record, giving reviews of Muller's Acura. They're excellent. The service is always spot on. I'm on my 4th Acura that I've leas I feel like a broken record, giving reviews of Muller's Acura. They're excellent. The service is always spot on. I'm on my 4th Acura that I've leased from them. Keep up the good work! More
Oil Change Service Mark was exceptional, extremely customer focused. Understood my situation and catered the discussion around what was needed now and the next service Mark was exceptional, extremely customer focused. Understood my situation and catered the discussion around what was needed now and the next service appt. That is all you can ask. More
Great Job! They got my car in and fixed CORRECTLY prior to the scheduled period. The noise I had in the front end is now gone and the car runs great. The loaner They got my car in and fixed CORRECTLY prior to the scheduled period. The noise I had in the front end is now gone and the car runs great. The loaner was also a great option. More
Great dealership. Originally wanted to bring my car to Chicago downtown dealer. However, their service manager kept telling me how he will charge me $89 if it won’t be recall issue and they won’t do diagn Chicago downtown dealer. However, their service manager kept telling me how he will charge me $89 if it won’t be recall issue and they won’t do diagnostic for free. Called Woodfield Acura. Service manager Ken made my experience flawless. Very professional and knowledgeable. Without connecting computer he told me to take loaner and he will take care of the problem. 3 hrs later car was ready. Fixed under extended warranty from Acura More
Service Review Quick & courteous as usual. In and out oil change and wash-30 minutes. No up sell. We own 2 Acuras and have all service done here. Quick & courteous as usual. In and out oil change and wash-30 minutes. No up sell. We own 2 Acuras and have all service done here. More
Jeff texted me not long after I had gone to the waiting room to indicate that I could text back with any questions or to track progress of my oil change. After close to 1-1/2 hrs. I did text him to ask how room to indicate that I could text back with any questions or to track progress of my oil change. After close to 1-1/2 hrs. I did text him to ask how much longer but I never got a reply. He did come to the waiting room 15 min later to give me the bad news about my car. More
Accurate and detailed description of the service required. Accurate information on scheduling. Chris was friendly, helpful and outgoing. Went out of his way to take care of me. required. Accurate information on scheduling. Chris was friendly, helpful and outgoing. Went out of his way to take care of me. More
Mueller review The work was done really well. They found the problem area and fixed it.great work.. Had a new loaner and the work was done on time. The work was done really well. They found the problem area and fixed it.great work.. Had a new loaner and the work was done on time. More