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Muller's Woodfield Acura - Service Center

Hoffman Estates, IL

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164 Reviews

164 Reviews of Muller's Woodfield Acura - Service Center

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August 19, 2020

Service was a better experience than expected. Pull right in and discuss your issue with a service advisor. You can wait inside or outside. When they diagnose the issue the service rep came to me and told me More

by teamwojcik
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Burnett
August 07, 2020

excellent facility and service fast reliable service as always. loaners available to make my trip easier. Service consultants always friendly and knowledgeable. Would recommend this More

by Mike H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Burnett
August 04, 2020

Same as usual service.......Excellent! I feel like a broken record, giving reviews of Muller's Acura. They're excellent. The service is always spot on. I'm on my 4th Acura that I've leas More

by Repeat Customer - 4X
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Burnett
July 30, 2020

Oil Change Service Mark was exceptional, extremely customer focused. Understood my situation and catered the discussion around what was needed now and the next service More

by mrah4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dettlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2020

Great Job! They got my car in and fixed CORRECTLY prior to the scheduled period. The noise I had in the front end is now gone and the car runs great. The loaner More

by MauriceAWest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kasuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2020

Great dealership. Originally wanted to bring my car to Chicago downtown dealer. However, their service manager kept telling me how he will charge me $89 if it won’t be recall issue and they won’t do diagn More

by ogevchuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kasuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2020

Service Review Quick & courteous as usual. In and out oil change and wash-30 minutes. No up sell. We own 2 Acuras and have all service done here. More

by fleet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2020

Jeff texted me not long after I had gone to the waiting room to indicate that I could text back with any questions or to track progress of my oil change. After close to 1-1/2 hrs. I did text him to ask how More

by TJM
Recommend Dealer
Yes
Employees Worked With
Jeff Jett
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2020

Accurate and detailed description of the service required. Accurate information on scheduling. Chris was friendly, helpful and outgoing. Went out of his way to take care of me. More

by Spidey
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2020

Mueller review The work was done really well. They found the problem area and fixed it.great work.. Had a new loaner and the work was done on time. More

by stevec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Burnett
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