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Muller's Woodfield Acura - Service Center

Hoffman Estates, IL

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164 Reviews

164 Reviews of Muller's Woodfield Acura - Service Center

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September 02, 2020

Excellent service experience. I am always satisfied with your service and also everyone in the service center and in the sales dept as well are friendly and helpful. More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jett
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2020

Best service department around! Always honest and trust worthy! Had a screw in my tire - they took it out and said the tire was fine! More

by acuraowner2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dettlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Burnett
August 30, 2020

Mark Dettlo and Kim Burnett have provided excellent service and customer appreciation for my MDX and RL for over 11 years. Their recommendations and concerns for my cars and understanding my personal More

by kmham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kasuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Dettlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb Krajewski, Kim Burnett
August 28, 2020

Kim was the service dept rep that helped me, she was great. Very friendly and explained work that was done and additional things that would be needed shortly- I trusted her. Great experience! More

by Curran2266
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Burnett
August 27, 2020

Kim in service is always awesome. Kim is always very welcoming, gets me in and out quickly and resolves any issues I have. It also helps that my 4 yr old loves her!! I also love the way they are meeti More

by ezztiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Burnett
August 26, 2020

The service department was friendly, professional and efficient. Customer service is off the charts. The facility is state of the art. It is always a great experience. More

by John S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kasuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2020

Made appt. for routine maintenance on my TL - oil change and trans. fluid change. Have been dealing with Kim Burnett in Service since I purchased the car. She is an outstanding service advisor who never tri More

by td80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dettlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Burnett
August 25, 2020

Seat motor had went out. In replacing service discovered that the bolts weren't tightening down the seat properly. They went the extra mile for my family's safety and replaced the unit. More

by Bhappyil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2020

I really appreciate Kim and the team for always taking care of my car needs. It seems like they also adjusted the tire pressure and I appreciated that. More

by Rhondamsaka1908
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Burnett
August 21, 2020

Work performed as promised. Performed multipoint as well and aided with suggestions for the repair. The no contact pick-up and text updates are always a plus More

by Mrkramer5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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