Muller's Woodfield Acura - Service Center
Hoffman Estates, IL
164 Reviews of Muller's Woodfield Acura - Service Center
Excellent service experience. I am always satisfied with your service and also everyone in the service center and in the sales dept as well are friendly and helpful. your service and also everyone in the service center and in the sales dept as well are friendly and helpful. More
Best service department around! Always honest and trust worthy! Had a screw in my tire - they took it out and said the tire was fine! worthy! Had a screw in my tire - they took it out and said the tire was fine! More
Mark Dettlo and Kim Burnett have provided excellent service and customer appreciation for my MDX and RL for over 11 years. Their recommendations and concerns for my cars and understanding my personal service and customer appreciation for my MDX and RL for over 11 years. Their recommendations and concerns for my cars and understanding my personal financial situation is very important. I highly recommend their advice and trust their judgment to provide the best service for my cars. Everyone in the Service Center is friendly and helpful. More
Kim was the service dept rep that helped me, she was great. Very friendly and explained work that was done and additional things that would be needed shortly- I trusted her. Great experience! great. Very friendly and explained work that was done and additional things that would be needed shortly- I trusted her. Great experience! More
Kim in service is always awesome. Kim is always very welcoming, gets me in and out quickly and resolves any issues I have. It also helps that my 4 yr old loves her!! I also love the way they are meeti welcoming, gets me in and out quickly and resolves any issues I have. It also helps that my 4 yr old loves her!! I also love the way they are meeting everyone's needs during these trying times. Thanks Kim! More
The service department was friendly, professional and efficient. Customer service is off the charts. The facility is state of the art. It is always a great experience. efficient. Customer service is off the charts. The facility is state of the art. It is always a great experience. More
Made appt. for routine maintenance on my TL - oil change and trans. fluid change. Have been dealing with Kim Burnett in Service since I purchased the car. She is an outstanding service advisor who never tri and trans. fluid change. Have been dealing with Kim Burnett in Service since I purchased the car. She is an outstanding service advisor who never tries to upsell which was a pleasant surprise after bad experiences at other dealerships. I drive 59 miles each way to have my Acura serviced here. Always a good experience. More
Seat motor had went out. In replacing service discovered that the bolts weren't tightening down the seat properly. They went the extra mile for my family's safety and replaced the unit. that the bolts weren't tightening down the seat properly. They went the extra mile for my family's safety and replaced the unit. More
I really appreciate Kim and the team for always taking care of my car needs. It seems like they also adjusted the tire pressure and I appreciated that. care of my car needs. It seems like they also adjusted the tire pressure and I appreciated that. More
Work performed as promised. Performed multipoint as well and aided with suggestions for the repair. The no contact pick-up and text updates are always a plus and aided with suggestions for the repair. The no contact pick-up and text updates are always a plus More