Muller's Woodfield Acura

Look no further....this is where you need to go! Sebastian was so personable right from the get-go. Very professional and knowledgeable. We had a horrible experience at another car dealership, and Se Sebastian was so personable right from the get-go. Very professional and knowledgeable. We had a horrible experience at another car dealership, and Sebastian and the rest of the crew at Muller's blew them about of the water completely! We HIGHLY recommend going to Muller's! Thanks guys! More

The Place for a New Car! We bought new Acura MDX in June of this year and we were very satisfied from the costumer service! And here we go again with another MDX on the road! We bought new Acura MDX in June of this year and we were very satisfied from the costumer service! And here we go again with another MDX on the road! Dane Lyons provided excellent service and answer all questions that we had for our new vehicle! More

Guess What, Mueller Acura? I AM Disappointed! Good facilities, but the sales force is marginally sketchy. Was treated like a number by Jeremie Martinez as he played the classic "mysterious manag Good facilities, but the sales force is marginally sketchy. Was treated like a number by Jeremie Martinez as he played the classic "mysterious manager" game to pull a price out of nowhere. Shorted me $500 on my trade-in and claimed that the price couldn't be lower. Isaac from Internet Sales texted me on the last week of October. He promised to beat any price, even the generous offer that Acura of Libertyville gave me. Um, no. Acura of Libertyville treated me with far more respect and openness than Mueller did. I'd rather go 30 minutes out of my way to a place that knows what customer service is supposed to be like than 5 minutes away to be treated like a sales statistic. I should add that neither Jeremie nor Isaac were willing to take constructive criticism. The only reason this place gets two stars is because 1) they do have nice facilities and 2) at least they didn't pull an attempted bait & switch like Arlington Acura did when I wanted a blue TLX, V6 with Tech package & SH-AWD. Arlington Acura claimed that all blue TLX's were early batches with bad transmissions. By the way, I emailed Isaac to offer him positive feedback on a rating site of his choice as a consolation prize. He didn't bother to respond. So, Isaac, you get a half-hearted "go here if you want slick salesmen with good facilities review." More

Giving a chance. There was some confusion regarding e-mail correspondence and final cost. Hopefully we can resolve it and finalize our contract. We are waiting for a There was some confusion regarding e-mail correspondence and final cost. Hopefully we can resolve it and finalize our contract. We are waiting for a reply from the dealer. More

Poor Customer Service---please stay away!! Went to buy an Acura Sedan for my Lexus. There war no one to greet me and no one on the front desk. Finally when I managed to get a salesman he was ru Went to buy an Acura Sedan for my Lexus. There war no one to greet me and no one on the front desk. Finally when I managed to get a salesman he was rude and obnoxious. Never going there again. I have never seen such a poor luxury car dealership especially when there are no customers visible. Stay away.....this place is no good. I am taking my business elsewhere and so should you. More

New Car Purchase Best car buying experience I have ever had... In and out quick and left feeling like I received the very best deal... I will be back and will giving G Best car buying experience I have ever had... In and out quick and left feeling like I received the very best deal... I will be back and will giving George Sarkisian name to everyone I know looking for a new vehicle. If you want to buy a great car, and get taken care of, the way your supposed to? Go see George Sarkisian at Muller's Acura... He is the very best!!!!! More

Great service Their service was fast, and matched my quote from other dealer by a little bit better. The only concern was that the trade-in price for my older car w Their service was fast, and matched my quote from other dealer by a little bit better. The only concern was that the trade-in price for my older car was lower than that quoted by another dealer. More

Purchased a 2013 MDX Had an excellent experience purchasing my car. Worked well with my sales rep, George Sarkisian. He listen to my needs and made the buying process eas Had an excellent experience purchasing my car. Worked well with my sales rep, George Sarkisian. He listen to my needs and made the buying process easy. Would recommend purchasing again form this dealer. More

Excellent Customer Service Just purchased an MDX from Muller's and it was a great experience! It was an absolute pleasure working with Sebastian Wrobel and everyone else there! Just purchased an MDX from Muller's and it was a great experience! It was an absolute pleasure working with Sebastian Wrobel and everyone else there! Sebastian made the entire process smooth sailing. I am so happy with my new vehicle. Thank you so much!! More

High Quality Customer Service I had a great and high-quality customer service experience at Muller’s Woodfield Acura working with an excellent sales person, Barb Krajewski. Barb wa I had a great and high-quality customer service experience at Muller’s Woodfield Acura working with an excellent sales person, Barb Krajewski. Barb was a courteous, friendly and patient person who facilitated my trade in and carefully listened to my expectation for a new purchase. After selecting my vehicle of choice, she discussed my list of accessories and made suggestions that brought savings to the overall purchase price. Her coordination of all aspects of the purchase throughout the dealership to the business office, prepping the purchased vehicle, and explaining new state-of-the -art features made the purchase process a most enjoyable one. I appreciate the first rate customer service by Barb Krajewski and highly recommended Muller’s Woodfield Acura. RK Oden More