Muller Volkswagen
Highland Park, IL
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115 Reviews of Muller Volkswagen
That was quite possibly the EASIEST new car leasing experience ever. I've owned a VW for 10 years decided it was time to upgrade, but wasn't quite ready to commit so decided to lease. Contacted Micha experience ever. I've owned a VW for 10 years decided it was time to upgrade, but wasn't quite ready to commit so decided to lease. Contacted Michael via email and the process was simple. I had a brand new 2013 Tiguan SEL with all the specs I wanted within a few days. Didn't need to haggle on price either since what was offered was better than what I was expecting off the bat. Thank you Mike for making it such a great experience!! More
Well, I would summarize my experience as follows: 1. Well, I would summarize my experience as follows: 1. It was as easy and pain-free as any car buying experience I have had through a dealership. 2. Well, I would summarize my experience as follows: 1. It was as easy and pain-free as any car buying experience I have had through a dealership. 2. No typical care salesman pressure. Mike was great. Al in finance was a pleasure to work with. Both were real professionals. 3. The dealership worked with me for a fair and very satisfactory price on both the Passat as well as my trade-in. 4. Communication was unexpectedly prompt. I emailed Mike with a question the evening after I picked up the car, and he got back to me within the hour. That was amazing! He then followed up a couple of days after the purchase to be sure all was well. Thanks again! More
This is the secong VW I have purchased from HP VW and I continue to recommend this dealership to anyone looking for a new car. Their sales staff is second to none with a no haggle, no nonsense attitude. T continue to recommend this dealership to anyone looking for a new car. Their sales staff is second to none with a no haggle, no nonsense attitude. They will work through the numbers and get you the best deal in the Chicagoland area. The customer service is excellent, and the owner personally greets customers. The service department is also fantastic. They diagnose and remediate any issues in a time conscious, and professional manner. And, their ride service is great when I need a ride to work. Thanks again! More
I had read a great review on the 2013 Volkswagen Beetle Convertible and had not owned a VW since back in my college years in the 80's. I went to my nearest VW dealership in Crystal Lake and walked away af Convertible and had not owned a VW since back in my college years in the 80's. I went to my nearest VW dealership in Crystal Lake and walked away after dealing with sales as well as their manager and felt jerked around and feeling they did not really care about my business. Then I searched VW of Highland Park, called the receptionist and asked for her to refer me to a great salesman. She suggested Mike Kolar. I was transferred to Mike, told him my story and he encouraged me to travel over to test drive a vehicle. As I arrived in the showroom, Mike was with another customer but looked over and said "Larry?"- and from that first interaction it was a" bromance" towards driving away in the Beetle I wanted. Mike listened to my desires, worked with his sales manager, Allan Noe and he reassured me that they would not let me drive away dissatisfied. Mike is easy-going, no pressure salesman, very kind, funny, knowledgeable about his VW products and did not leave us lurking with indecisions. Allan crunched numbers, gave us a good trade, gave us a great deal on our new vehicle and sent us off to Al Svita, finance manager. Al is also exceptional in every way; friendly, no pressure, been in the business over 40 years as well. We not only bought my 2013 Tornado Red VW Convertible with Beige Roof that day, but also came back three days later and my civil union partner, Tim, traded in his vehicle for the 2013 Candy White VW Hard-Top with Black Sliding Sunroof. This dealership is all about customer satisfaction. Most people cringe at the thought of dealing with car salesmen. Mike and his entire team treat you royally and with respect. They know it is a big decision and they want you driving away with not only being satisfied with your new vehicle - but ready to encourage our families and friends to travel to their dealership for future car purchases. Mike says he wants us to be friends for life..............so the "bromance" continues and we are very happy owners of two beautiful automobiles that handle well, look attractive, and are solid in construction. And may I add how cute our VW Beetles look next to each other in our garage!! More
This dealership was very welcoming. I worked with Michael Kolar and he helped me find the car I was looking for. He took the time to really go through all the details of the car and answered all my questions Kolar and he helped me find the car I was looking for. He took the time to really go through all the details of the car and answered all my questions. He is very knowlegdable and great to work with. Very friendly guy and so was the rest of the staff there. More
Mike Kolar was very exceptional to work with....I would Mike Kolar was very exceptional to work with....I would have to say that I do not like buying cars and I was under some personal stresses at the time Mike Kolar was very exceptional to work with....I would have to say that I do not like buying cars and I was under some personal stresses at the time, but Mike make it pleasant and was very helpful and supportive. There is a "game playing" element in "how to buy a car" that I distrust and makes me feel uncomfortable. Mike help me to relax and arrive at an agreeable solution without feeling either "ripped off" or "strong armed". He valued my position and respected the agreement we were attempting to resolve. More
Mike is very even keeled and helpful. He was very flexible and met our requests and answered all our questions regarding the switch from gas to diesel. He also answered our very specific questions re flexible and met our requests and answered all our questions regarding the switch from gas to diesel. He also answered our very specific questions regarding our particular needs and interests. More
Found a 07 Passat on cars.com. Sent email and Mike Kolar responded immediately. We talked briefly over the phone and reached a fair deal. I flew from Omaha to Chicago to pick up vehicle. He had every responded immediately. We talked briefly over the phone and reached a fair deal. I flew from Omaha to Chicago to pick up vehicle. He had everything ready to go. I signed a couple papers with the finance representative (who was also very efficient, professional, and nice). The vehicle was better than expected, and Mike went above and beyond by including brand new all weather floor mats which was HUGE since I am a clean freak! Overall, this was one of the best car buying experiences I've ever had. Thanks so much Mike and VW of Highland Park! God bless, Todd Doxzon More
Mike was wonderful to deal with. He has great product knowledge and communicated with us every step of the way. Finance department was easy to deal with too. knowledge and communicated with us every step of the way. Finance department was easy to deal with too. More
I want to personally thank Mike and the team over at Muller Auto Group, Volkswagon. I am very happy with the deal that we struck on my 04 Grand Cherokee. From the time that I walked in I was treated wi Muller Auto Group, Volkswagon. I am very happy with the deal that we struck on my 04 Grand Cherokee. From the time that I walked in I was treated with respect and was able to talk with Mike and team very easily. I would highly encourage anyone looking for a new or used car to check Muller Auto Group first and save yourself time and gas money. More