Muller Subaru
Highland Park, IL
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171 Reviews of Muller Subaru
Outstanding Service I have been taking my two Subaru's (Forester and Tribeca) to Muller Subaru for a few years now. Service has always been excellent. Service has always I have been taking my two Subaru's (Forester and Tribeca) to Muller Subaru for a few years now. Service has always been excellent. Service has always been a positive experience with no surprises. Service advisor Lauren has been extremely helpful at each visit. The Muller ownership group did a nice refresh a couple years ago of the waiting area greatly improving the waiting area experience. I would highly recommend the Muller Subaru service department. More
Knowledgeable, friendly, courteous service We have 3 Subarus. The brand is great and Muller has always been superb on the service end. Whether it is getting you in and out for a quick oil chang We have 3 Subarus. The brand is great and Muller has always been superb on the service end. Whether it is getting you in and out for a quick oil change or setting you up with a complimentary loaner for bigger service, Muller is as fine a dealership as I have ever worked with, including BMW and Lexus. No surprises or upsells. Their service consultant Lauren Gaines is as knowledgeable and accommodating a service professional as I have ever dealt with anywhere and is one of the main reasons I like to have my maintenance performed there. More
Great experience First of all I love my new Subaru outback. It took me a while to decide what I wanted to purchase. Everyone at Muller was extremely helpful. There was First of all I love my new Subaru outback. It took me a while to decide what I wanted to purchase. Everyone at Muller was extremely helpful. There was no pressure to buy and they patiently and quickly responded to my phone calls and emails when I had a lot of questions that needed to be answered. The process was straight forward. The day I purchased the car the process went quickly and smoothly. Since then they have followed up to see if I had any other questions about the car. Bob Symarek was our salesman. He was patient, knowledgeable and helpful. Everyone we worked with regarding our trade in and our financing was the same. More
buy your Subaru here! Start to finish, Muller Subaru provided us with polite, knowledgeable, friendly service. We came in looking for a Forester and they did not try to ste Start to finish, Muller Subaru provided us with polite, knowledgeable, friendly service. We came in looking for a Forester and they did not try to steer us to a different car, even though the Forester is a popular car and they may have wanted to move other cars that were not selling as quickly. We got a great car at a great price and we love it! More
What a ride. My wife and I factory ordered a new Subaru. We definitely got excited when we heard the car had arrived. Everything went fairly smoothly until we went My wife and I factory ordered a new Subaru. We definitely got excited when we heard the car had arrived. Everything went fairly smoothly until we went into the finance office Looking through the paper work I was asked to sign an arbitration agreement. It is essentially a waiver form giving up legal recourse against the dealer in the event of a dispute. Neither of us felt comfortable signing the paper so we didn't. I felt like I wanted to research this more before making any further commitment. I called a few dealers and ultimately contacted my attorney and they all assured me it was a common form and it didn't necessarily waive all of my rights. Feeling more comfortable, we went back to the dealer a few hours later only to be confronted by the General manager Jeff Harris. I can honestly say this man had the social skills and compassion equal to someone from the third reich. He spoke 4 times louder than he needed to, spoke down to both of us, and essentially told us he was no longer interested in selling us a car. For all of the talk about this being a "family operation" I have never left a place more upset, perplexed, and thankful the transaction did not complete. Honestly if you read this, by all means steer away from this man, my wife and I concurred he is unbalanced and has no business being in control of a hot dog stand let alone a dealership. We purchased our car at Grand Subaru and couldn't have been more pleased with the outcome. More
Be aware I would never do business here again, the service was poor and no one talk to you. just a bad place to buy or have you car worked on. I would never do business here again, the service was poor and no one talk to you. just a bad place to buy or have you car worked on. More
Best Purchase of New Subaru Forester 2.0 XT !!! Dear Sirs, Madams, I would Love to Thank you so much all Team in the Muller Subaru - Mr. Alex Kutsko, who is a Wonderful and Knowledgeable as Sal Dear Sirs, Madams, I would Love to Thank you so much all Team in the Muller Subaru - Mr. Alex Kutsko, who is a Wonderful and Knowledgeable as Sales Person and Very kind as a Person. Mr. Alex Kutsko helped us a Lot to buy New 2015 Subaru Forester 2.0 XT. I want to Thank you Mr. Gus Gilg, who had met me at the door and was Very Nice and Kind to me talking about Buying Car. I want to Thank you So Much Mr. Rafael Medina - Finance Manager , who had Helped to Finance to buy New Car with a Excellent Bank Rates!!! Muller Team is the Best, as Our family - caring and loving!!!!! More
Knowledgeable Salesman + Low Pressure + Great Price = Sale We chose Muller - because it was closest to where we lived. Easy to arrange a test drive. Alex Kutsko was very, very knowledgeable about the Forester, We chose Muller - because it was closest to where we lived. Easy to arrange a test drive. Alex Kutsko was very, very knowledgeable about the Forester, and very personable. We made a series of 3 or 4 visits to the dealership, drove a variety of cars and changed our interest to an Outback. All the while Alex was patient and there was never any pressure. My wife and I did our research on features, packages and pricing - and Alex was able to get us it all. Again.... never felt pressured, got all my questions answered, and was frequently told, by all involved in the transaction - we just want you to be happy. I am. Thanks for a great buying experience. More
Great Experience at Muller We came to Muller having had a rough experience at a few other Subaru dealers in the city. Bob and Karl worked with my wife and I to get a price that We came to Muller having had a rough experience at a few other Subaru dealers in the city. Bob and Karl worked with my wife and I to get a price that allowed us to get the car that we wanted with a manageable monthly payment. Bob also gave us good advice as far as managing our trade-in as well. Overall, we were really happy with the service that we got at Muller. We got a decent price with a good financing rate and we walked away with the vehicle that we wanted. No false advertising, no nickel and dime-ing, no hassling, no BS. Thanks, Bob and Karl! We love our Outback. More
Happy Customers My husband and I bought a 2015 Subaru Forester. Bob Szramek did a wonderful job sharing information about the vehicles we were interested in, and tre My husband and I bought a 2015 Subaru Forester. Bob Szramek did a wonderful job sharing information about the vehicles we were interested in, and treating us like old friends. His genuine care and respect for our happiness and our selection process, made the car buying experience fun and simple. Bob was very knowledgable about the vehicle we purchased and did not push us into anything, giving us time and space to make our decision. We felt very at ease and comfortable with him. We are happy with our purchase and looking forward to coming back in for service! We would recommend Bob and this dealership to anyone in the market for a quality vehicle and quality car buying experience. More