Muller Subaru

Great Customer Service Bob Szramek was very prompt, courteous, and informative. The place was spotless, relaxing, and all people encountered were very professional. Would n Bob Szramek was very prompt, courteous, and informative. The place was spotless, relaxing, and all people encountered were very professional. Would not hesitate to tell friends to go here for their car needs. More

Very Professional I found the entire experience at Muller Subaru to be very pleasant and non stressful. Bob Szramek was very helpful during the test ride in explaini I found the entire experience at Muller Subaru to be very pleasant and non stressful. Bob Szramek was very helpful during the test ride in explaining the benefits of the 2013 Outback that I was interested in. Bob also listened to my questions and concerns on what I wanted and did not try to oversell me into buying what I did not want. Throughout the process Bob explained each step to make sure I was comfortable and understood each area. When the car was delivered Bob stayed later and took his time making sure I was comfortable in the car and understood its features. Bob was also very understanding in answering all of my wives questions the following day as she was not there at the time of the sale. I highly recommend Bob Szramek in purchasing a new vehicle. Don W More

2016 Subaru Forester Purchase--Great Salesman Ruan Jonker Professional and friendly service. No high pressure tactics. Happy with price and product. Used Truecar.com and Consumer Reports as a guides. Bought 2 Professional and friendly service. No high pressure tactics. Happy with price and product. Used Truecar.com and Consumer Reports as a guides. Bought 2016 Subaru Forester and love driving it. More

Ruan Jonker - Very Happy With the Deal & Service! Ruan Jonker - Highly recommend this Sales Rep! He is very low key & professional. Gave us the space we needed to decide! I saw this car about a month Ruan Jonker - Highly recommend this Sales Rep! He is very low key & professional. Gave us the space we needed to decide! I saw this car about a month ago. Did the research and then held out for a Hertz Subaru as we have bought used from Hertz before. Decided to not purchase the Hertz Subaru - too many miles, not in mint condition, etc. Instead, after shopping around and checking out kbb, truecar, and cars.com, realized what a great deal this car was so a month later we were back after they dropped the price on the internet. Overall, happy with price, quality, and service provided at this dealership. Very pleasant buying experience - no stress. Bought Certified Pre-owned Subaru so got .99% APR, so overall a great deal. More

2016 Subaru Outback purchase I purchased my 2016 Subaru Outback here at Muller Subaru in October of 2015. I couldn't be more happy or impressed with the car itself - the car i I purchased my 2016 Subaru Outback here at Muller Subaru in October of 2015. I couldn't be more happy or impressed with the car itself - the car is awesome! And the dealership - it's just as fabulous! The people who work there took the time to show me the car, let me test drive the car on my own, answered questions I had. And Ben Cybukski in Sales is great to work with. I had previously been to two other dealership in the Chicagoland area and my instincts told me Muller was the dealership to work with and buy from. Ben was way above the other sales personnel at other dealerships in terms of knowledge of the car, customer communication, and genuine enthusiasm about the brand and helpfulness. The others on the team at Muller Subaru are top-notch. That includes the general manager and financing department. I'm looking forward to the cars first oil change. I highly recommend a Muller dealership for your next car. I am recommending it to my friends and family. More

OUTSTANDING SERVICE Tony Rinchiuso in the Service Dept is absolutely OUTSTANDING! So thorough..... A breath of fresh air to the service experience. THANKS, Tony, Will cer Tony Rinchiuso in the Service Dept is absolutely OUTSTANDING! So thorough..... A breath of fresh air to the service experience. THANKS, Tony, Will certainly RECOMMEND you! More

Over and Above Effort While searching for a new Subaru, I was put in contact with Ann Sergesketter. She was incredibly thorough in trying to help me find the specific vehi While searching for a new Subaru, I was put in contact with Ann Sergesketter. She was incredibly thorough in trying to help me find the specific vehicle I was looking for in the price range I was looking for. After ending our communication once we determed that the vehicle I was looking for wouldn't be available in the time frame I needed (essentially immediately), Ann continued to keep an eye out for me and emailed/called with suggestions as she came across them. My search had included many dealerships other than Muller Subaru and frankly I found that most salespeople didn't seem especially concerned with helping me in find the vehicle I wanted. Ann was pleasant, helpful, and went over and above for me even when it looked like my time restraints would likely force me to look elsewhere. The next time I'm on the market, Muller Subaru will be my first stop and I'll make sure to ask for Ann. More

Very nice, straightforward experience I assisted my 27-year-old daughter in a search to replace her 2005 Honda CR-V. We visited three dealerships in the process, driving four different ve I assisted my 27-year-old daughter in a search to replace her 2005 Honda CR-V. We visited three dealerships in the process, driving four different vehicles. She decided to go with a new Subaru SV Crosstrek from Muller Subaru. (We drove out of our way to visit Muller Subaru, because our family has had excellent experience with Muller Honda just down the road from the Subaru store in Highland Park.) We worked with sales rep Alex Kutsko and sales manager Karl Novitskiy. From the very beginning, both were straightforward and respectful, and there were no surprises in pricing or anything else. We very much appreciated that Alex's approach was to discuss the advantages of the Subaru rather than to trash the competitors (Honda CR-V and HR-V, and Mazda CX-5, all of which are fine vehicles). Truly a slime-free experience. Wouldn't hesitate to recommend to others or to return for another vehicle. More

No muss, no fuss with aftermarket warranty. Starting with Tommy Pililimis at Mueller Acura (who sold me a pre-owned Subaru), the Mueller experience has been very positive. Tommy put me in touch Starting with Tommy Pililimis at Mueller Acura (who sold me a pre-owned Subaru), the Mueller experience has been very positive. Tommy put me in touch with TJ at their Subaru service center. TJ wasn't available when I called and instead of having me wait until the next week, Tony Rinchiuso got the process started immediately. He helped me arrange a tow and took it from there. Tony is very friendly, communicative and helpful. Other than fixing the car, the best thing he did for me was handle the warranty company. This saved me from having to take time from my actual job to deal with that part of the situation. More

Great Experience at Muller My wife and I were not looking forward to the process of buying a new car because of our previous experience at other dealerships. But upon meeting Bo My wife and I were not looking forward to the process of buying a new car because of our previous experience at other dealerships. But upon meeting Bob Szramek, our car buying experience became the easiest one we have ever known. Bob is a consummate professional answering all of our questions in a knowledgeable fashion. During the entire process Bob was patient and kind exerting no pressure on us to make a quick decision. We enjoyed the whole car-buying process at Muller and highly recommend Bob to anyone wanting to purchase a Subaru. I must also mention that working with Al Svita was a pleasure in helping us seal the deal. More