Muller Honda - Service Center
Highland Park, IL
419 Reviews of Muller Honda - Service Center
Poor service I chose to drop the car off because they told me the diagnostics would run two hours. When I called three hours later, they left a note for the guy I I chose to drop the car off because they told me the diagnostics would run two hours. When I called three hours later, they left a note for the guy I checked in with. Two hours after that I called again and they still hasn’t touched the car. Then they said they couldn’t replicate when I called back @ 6:00. They never called to see if there were any tricks, nor did they tell me they were running behind in the morning. Working around four kids schedules without a car took planning and I felt service was extremely poor More
Service The best and accommodating service team around. I've been a customer of Muller for over 16 years. The team is always helpful, efficient and makes yo The best and accommodating service team around. I've been a customer of Muller for over 16 years. The team is always helpful, efficient and makes you feel confident that the work being done is correct and exactly what is needed. I have "dropped" in many times, and the team is welcoming, quick and extremely helpful. Because of the service team, I would continue to buy cars at Muller. More
Excellent service I bought my vehicle from this dealership and always have my car serviced at this location. I will continue to use them. I was glad a got an appointmen I bought my vehicle from this dealership and always have my car serviced at this location. I will continue to use them. I was glad a got an appointment so quickly when I realized I was having a car problem. More
Company recall service for Honda Insight First service person I talked to wasn’t aware of the recall. She referred me to another person who did. Made appt., came and recall was performed in 1 First service person I talked to wasn’t aware of the recall. She referred me to another person who did. Made appt., came and recall was performed in 1 1/2 hrs and I have was gone. More
Pleased Very pleased with service center at Mueller. The service technician was knowledgeable and informative. ( I had previous experience with another local Very pleased with service center at Mueller. The service technician was knowledgeable and informative. ( I had previous experience with another local Honda dealer, which was awful.). Coffee and snacks in the waiting room and a car wash!! More
Oil change I always have a great experience when i come. I’ve been coming to you place for eighteen years and won’t go anywhere else I always have a great experience when i come. I’ve been coming to you place for eighteen years and won’t go anywhere else More
Good service Great service done in a timely fashion . In and out with a good explanation of the work done. Pleasant service people. Will recommend to friends Great service done in a timely fashion . In and out with a good explanation of the work done. Pleasant service people. Will recommend to friends More
A Great Dealer Service Center I had always been skeptical of getting top service at fair prices at a Dealer’s service shop. No longer! After 3-4 years, 2 cars, 6-8 visits, i’ve bee I had always been skeptical of getting top service at fair prices at a Dealer’s service shop. No longer! After 3-4 years, 2 cars, 6-8 visits, i’ve been impressed with everything about Muller Honda’s servicr department. Prompt, professional, clean, fairly priced. Been to a foofy dealership or two with better coffee, but wound up being the most expensive coffee EVER. More
Best Service Manager In for oil change. Literally pulled in garage, service manager noticed flat tire. I had no idea, let alone how bad. Needed new tire. Marc arranged loa In for oil change. Literally pulled in garage, service manager noticed flat tire. I had no idea, let alone how bad. Needed new tire. Marc arranged loaner, had car fixed, washed, ready to role hours earlier than expected. He's always my easy button! More
Great service experience Always friendly and helpful Answers all questions and explains everything They do everything to make your service experience pleasant Always helpfu Always friendly and helpful Answers all questions and explains everything They do everything to make your service experience pleasant Always helpful with service appointment times More