Muller Honda - Service Center
Highland Park, IL
419 Reviews of Muller Honda - Service Center
Free grease and oil I made an appointment and was taken in time which is very important to me. My express service advisor Michael Bass was very helpful. Mike explained th I made an appointment and was taken in time which is very important to me. My express service advisor Michael Bass was very helpful. Mike explained the vehicle inspection checklist with my concerns. More
Fender repair worries all taken care of I took a few pictures of the damage and sent them for review, and the Mueller team was able to assess/estimate the cost and get parts on order. By t I took a few pictures of the damage and sent them for review, and the Mueller team was able to assess/estimate the cost and get parts on order. By the time I brought my vehicle to the shop, they were ready to go and get started. The team reassured me that everything would be taken care of and gave me periodic updates Work was completed ahead of schedule Totally happy with the experience More
Quick, efficient service. Highly experienced woman advisor. Good, friendly service. As a woman, I was pleased to deal with a highly experienced woman advisor. Very confident in her advice. Too bad the labor cos Good, friendly service. As a woman, I was pleased to deal with a highly experienced woman advisor. Very confident in her advice. Too bad the labor cost of an oil change doubled since last year. More
Experience Scheduled oil change online. When I arrived I was attended to immediately. The car was serviced in a timely manner. Marc went over the service report Scheduled oil change online. When I arrived I was attended to immediately. The car was serviced in a timely manner. Marc went over the service report and I was on my way. Very satisfied. More
Excellent staff and work was done in a very timely fashion. Excellent staff. They were very courteous and the work was done in a very reasonable amount of time. They are very honest about the wear on tires and Excellent staff. They were very courteous and the work was done in a very reasonable amount of time. They are very honest about the wear on tires and brakes. More
maintenance I just happy my car was taking without appointment and the service was complete in a reasonable time. The cost was more that I was expecting I just happy my car was taking without appointment and the service was complete in a reasonable time. The cost was more that I was expecting More
Regular checkup My CRV was due for regular service. Oil change, tire rotation and fluid levels check was completed in a short amount of time. The service agent also h My CRV was due for regular service. Oil change, tire rotation and fluid levels check was completed in a short amount of time. The service agent also helped me connect my 2 mobile phones which I hadn't been able to figure out on my own. Our family owns 5 Hondas. 4 of the 5 were purchased at Muller. They are a terrific dealer and service provider. More
First oil change I scheduled my first oil change for the used 2014 CRV that I bought from this dealer. They were willing to take my vehicle earlier than my scheduled I scheduled my first oil change for the used 2014 CRV that I bought from this dealer. They were willing to take my vehicle earlier than my scheduled time, which was a convenience for me. The staff was clear, courteous, prompt, and helpful throughout the process. Very customer centered. More
Great Service Department Every Time Came in for service on my 2014 Accord. I was getting noise and vibration at the front right end of my car while driving. They told me they would pro Came in for service on my 2014 Accord. I was getting noise and vibration at the front right end of my car while driving. They told me they would probably need to keep it overnight. They diagnosed the problem, did the repair and called me two and a half hours later to let me know it was ready the same day. Every time I have had service there, the team is polite, works quickly to get me on my way and follows up to make sure I'm satisfied. Reliability and professionalism. And they never push to add items to a routine maintenance visit. Great place. More
very good for scheduled service The visit experience over all is very friendly and very professional, follow up call for the confirmation of service also very good on explain what wi The visit experience over all is very friendly and very professional, follow up call for the confirmation of service also very good on explain what will happen for each service item. More