Muller Honda - Service Center

Excellent customer service This is my first visit to Muller Honda. It was perfect in every way. After negative experiences in Morton Grove I was delighted with the service at Mu This is my first visit to Muller Honda. It was perfect in every way. After negative experiences in Morton Grove I was delighted with the service at Muller. It was easy to make an appt. online. Tim took care of every request. He is so professional. The young man who drove the shuttle was so friendly. All of the work on my car was explained and performed perfectly. I’m completely satisfied. More

Great experience from start to finish Steve Lu was my service manager and he had a great personality and he was very knowledgeable about the process and timing. I had a tow package instal Steve Lu was my service manager and he had a great personality and he was very knowledgeable about the process and timing. I had a tow package installed on my 2017 Pilot! Work was done on-time at the cost quoted. Very friendly and professional... More

Question about tire pressure warning Just picked up my new civic. Literally days later the tire pressure light went on. Received expert and prompt attention. Problem completely understood Just picked up my new civic. Literally days later the tire pressure light went on. Received expert and prompt attention. Problem completely understood and resolved. More

Brakes and more Muller Honda and especially Mike in service, Mike did a great job of keeping me apprised of the progress on the car and provided overall tremendous s Muller Honda and especially Mike in service, Mike did a great job of keeping me apprised of the progress on the car and provided overall tremendous service. The brake job, tire rotation and oil change were done professionally and at competitive prices! Always take your Honda to Muller. More

Professional Took in my old 2011 Accord to get it checked out before my 19 year old takes it for the summer to Champaign. They were pretty quick and found a few m Took in my old 2011 Accord to get it checked out before my 19 year old takes it for the summer to Champaign. They were pretty quick and found a few minor items and 1 major item. The car has 106K miles on it, but they said other than the 1 item it should last years longer. They did not pressure me at all, but I want peace of mind with a 19 year old at the wheel 150 miles away. I have a newer Accord and this is the only dealer I use. More

No Hassles. No Surprises. Easy to schedule appointment. Loaner set up was easy. Assessed what needed to done and communicated throughout the day with updates. Finished on sched Easy to schedule appointment. Loaner set up was easy. Assessed what needed to done and communicated throughout the day with updates. Finished on schedule. No surprises. Good experience. More

Tim is excellent Friendly and informative, I feel as though he cared about making me happy long term instead of a quick fix. I appreciate that and will be back Friendly and informative, I feel as though he cared about making me happy long term instead of a quick fix. I appreciate that and will be back More

Oil change was fast! I was told it would be about an hour but they were done within 45 minutes! Great service and friendly staff. was fast! I was told it would be about an hour but they were done within 45 minutes! Great service and friendly staff. More

Regular Maintenance All went smoothly and quickly when I brought in my CRV for it's scheduled maintenance. Of course, it's pricey but that is to be expected when taking v All went smoothly and quickly when I brought in my CRV for it's scheduled maintenance. Of course, it's pricey but that is to be expected when taking vehicle for oil change to a dealership. Waiting room needs some TLC, but free water and customer service is great! More

Post Purchase Installation of Honda Accessories Upon opening the Pilot's hatch the first time since the roof rails were installed by Muller, the tail end of the rail system came in contact with the Upon opening the Pilot's hatch the first time since the roof rails were installed by Muller, the tail end of the rail system came in contact with the hatch and parts went flying everywhere. So we had to bring it back only to be told that new parts need to be ordered and will have to return a 3rd time to get Honda accessories installed by a Honda service center. More