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Muller Honda - Service Center

Highland Park, IL

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419 Reviews

419 Reviews of Muller Honda - Service Center

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June 04, 2018

Steve Lu was wonderful. Though I appreciate all Steve tried to do, I was upset about unnecessary costs. They were very timely though. The waiting room is fine but the chairs More

by janfoughner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lu
June 04, 2018

Didn't fix the problem Explained issue to tech. They didn't fix the problem, instead made it worse. I will be going elsewhere to have issue resolved. Not happy. More

by MYACULLO16
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon
June 04, 2018

Excellent Specially service department Samuel yoon.. He is very kindly nice attitude. .. Thank you so much. .Samuel yoon.. Every time, oil change and o More

by namsbnvseungnam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Yoon
June 04, 2018

Muller Honda of gurnee is better. Lack of effort I’d say, did not wash my car (gurnee always does) did not put the sticker for my next service. Just doesn’t seem very professional. More

by bdmc_346
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dorsey Colby
June 03, 2018

oil change Marc Schwartz is the main reason I stick with Muller. He's informative, honest and always helpful/accomodating. My notes on the administrative assista More

by lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Schwartz....always amazing, helpful and informative! Also the female at front desk I paid was very kind, professional and pleasant. I really thought highly of my brief experience with her. Unfortunately I dont know her name.
June 02, 2018

Great service as expected This crew is tops. I will always come here for service. My AC works perfectly now and i plan to keep driving my car for many more miles More

by LSPRING17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
June 01, 2018

Always a good experience The Muller Honda service team has always given me great, timely service. I've been coming here for a number of years. Thanks guys and gals! More

by ESUTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sonnenschein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Sosnowski, Steve Lu
June 01, 2018

Dent in bumper My service on my bumper was quick and reasonable (as usual). Always quick and thorough. Management is first rate. Been a customer since late 90's.an More

by tammiecarlson5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bass
May 31, 2018

Johnny Ibrahim is an asset to Muller Honda. Johnny Ibrahim is a very considerate employee. From the time I originally called the service department, to handling my car when I brought it in, unti More

by Kthcor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Ibrahim
May 29, 2018

Oil change Went to the dealership to get an oil change, made an appointment and showed up on time. Took 1.5 for an oil change and inspection. More

by snfrabeel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dorsey Colby
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