Muller Honda - Service Center
Highland Park, IL
419 Reviews of Muller Honda - Service Center
Excellent service The service was great and I would recommend using your service dept. In addition to getting an oil change I ask if they would check my tires as the ic The service was great and I would recommend using your service dept. In addition to getting an oil change I ask if they would check my tires as the icon keeps telling me I need air. I suspect that I have a leak in a tire. More
Slow "Express" service with rude response I came in with an appointment for an "express" oil change, and surprisingly it took more than 90 minutes (with the odd refusal to look at another mino I came in with an appointment for an "express" oil change, and surprisingly it took more than 90 minutes (with the odd refusal to look at another minor issue I had even though I purchased an extended warranty from them). The agent was fine, but when I complained to the service manager Marc, I received a rather terse reminder that it was the best they could have done and that I should be more understanding. Well, I had always assumed that "express" meant "express." More
I came early for appointment and taken right away. And was explained the service needed. I agreed. It was completed in timely manner. Courteous and efficient. Waiting room comfortable. Service advisor And was explained the service needed. I agreed. It was completed in timely manner. Courteous and efficient. Waiting room comfortable. Service advisor helpful and courteous m. More
Professional, quick and reasonably priced. Had an oil change done in 30 minutes. Had some recommendations for next time such as Brakes with a quote. Very easy to deal with. Had an oil change done in 30 minutes. Had some recommendations for next time such as Brakes with a quote. Very easy to deal with. More
Excellent and fair work, service and customer relations. The Body Shop and its manager John render excellent services in both the work they do, the attention they give the vehicle and the customer and at rea The Body Shop and its manager John render excellent services in both the work they do, the attention they give the vehicle and the customer and at reasonable prices. They do not try to oversell a job by including unnecessary work that the customer does not want. I left another body shop because their change in management made me feel I could not trust them to give me honest answers. I have never had that feeling with Muller's organization. The work, recommendations, timeliness and general sales approach at Muller's makes me feel comfortable and reinforces my decision made some years ago to deal with Muller when ever possible. More
Service and comfortable waiting The service is good. No pressure to do unnecessary work. The waiting area is comfortable with complimentary coffee, water and snacks. They also have The service is good. No pressure to do unnecessary work. The waiting area is comfortable with complimentary coffee, water and snacks. They also have a shuttle which can be used for close distances. More
Review for Honda car and service It was an awesome experience..the staffs are very friendly and I am really happy with the service. I would definitely recommend to everyone I know It was an awesome experience..the staffs are very friendly and I am really happy with the service. I would definitely recommend to everyone I know More
1st oil change free? 1st visit with certified used Accord. Needed to remind associate that I saw an offer for 1st oil change is free just before being charged $50. 1st visit with certified used Accord. Needed to remind associate that I saw an offer for 1st oil change is free just before being charged $50. More
Great Service and people are top notch.. service is prompt. Coffee nice amenity but need better quality. Lounge is comfortable. Mark Schwarz in service Service and people are top notch.. service is prompt. Coffee nice amenity but need better quality. Lounge is comfortable. Mark Schwarz in service and Bob and John in the body shop are great. More
Great service. Provided great information about my car and suggested services. John was knowledgeable and friendly. Comfortable lounge area available while waiting f Provided great information about my car and suggested services. John was knowledgeable and friendly. Comfortable lounge area available while waiting for my car to be completed. More