Muller Honda - Service Center

Oil change and other misc service Good service and they described what they would do and met my expectations. Comfortable waiting area, cost of service was reasonable and I received a Good service and they described what they would do and met my expectations. Comfortable waiting area, cost of service was reasonable and I received an estimate on future work. Person working with my was attentive and friendly. More

Honda oil change and tire rotation Just routine maintenance, but with the kind of care and attention to detail that makes for a satisfying encounter. Tim checked the stats on my car, ta Just routine maintenance, but with the kind of care and attention to detail that makes for a satisfying encounter. Tim checked the stats on my car, talked about other work I would need coming up, and spirited me back home in a shuttle. Always treated well at Muller. More

Professionalism experience As soon you are arrived no waiting to get greeted from a person, answering all your questions. and confirmed you have the best service. Good Experienc As soon you are arrived no waiting to get greeted from a person, answering all your questions. and confirmed you have the best service. Good Experience always. More

code b136 the car told me I needed an oil change, tire rotation, rear differential fluid change, transfer case fluid change. Muller Honda did this maintenanc the car told me I needed an oil change, tire rotation, rear differential fluid change, transfer case fluid change. Muller Honda did this maintenance prompt & quick, made me comfortable in there nice waiting room, snacks & water complimentary. found some other problems and rated them in order of importance. Pleased I went to Muller. More

Great and speedy turnaround My service advisor did a stellar job in understanding and acknowleding the issue in hand, and exceeding the expectation with a speedy turnaround. Kudo My service advisor did a stellar job in understanding and acknowleding the issue in hand, and exceeding the expectation with a speedy turnaround. Kudos to muller honda gaving great staff with customer centric focus. More

Timely, quality service - mostly So far, I’ve only done an oil change here and it was a mostly positive experience, in and out quickly, etc. My complaints: 1. I had an issue I co So far, I’ve only done an oil change here and it was a mostly positive experience, in and out quickly, etc. My complaints: 1. I had an issue I couldn’t solve. The service advisor seemed so confused when I raised the concern that I decided to just not bother pursuing. I ended up fixing it myself. Not a big deal, but you go to the dealer for confidence in the work! 2. I would appreciate confirmation / clarity that the car was given a multi-point inspection. It seemed like an afterthought. Was it really done? I’m willing to pay a premium for dealer service, but only if the value is there. More

Used to be better I have been dealing with Muller Honda for over 12 years. The first 9+ they were excellent. I went there for every service issue. 2 years ago I bought I have been dealing with Muller Honda for over 12 years. The first 9+ they were excellent. I went there for every service issue. 2 years ago I bought a used Honda from them and have since had a different experience. Their prices seem higher. They’re level of care seems to have declined. (They damaged my bumper during the last service and tried covering it up) and I just don’t leave there feeling good about the experience like I used to. Perhaps management changed during this time. More

All's well Muller Honda dealership performed an oil change and as well a thorough review, multipoint inspection. All went well as expected, nothing less than po Muller Honda dealership performed an oil change and as well a thorough review, multipoint inspection. All went well as expected, nothing less than polite and efficient - thanks! More

Above and beyond!! Johnny Ibrahim was amazing I've never experienced any service like this before in my life. He truely went above and beyond to help me with all my need Johnny Ibrahim was amazing I've never experienced any service like this before in my life. He truely went above and beyond to help me with all my needs. More

Took too long We scheduled a 9am appointment to handled to minor recalls on our 2015 Odyssey. Both recalls, we were advised, involved a few screws and would take 15 We scheduled a 9am appointment to handled to minor recalls on our 2015 Odyssey. Both recalls, we were advised, involved a few screws and would take 15 minutes. I ended up waiting for an hour and a half. I have generally had good experiences with the service department but this one was marginally frustrating. I would have appreciated being told why the repairs were taking so long rather than having to walk over to ask why the recalls were taking over an hour to fix. Again, I understand that things get busy, but a heads up would have been appreciated. More