Muller Honda - Service Center
Highland Park, IL
419 Reviews of Muller Honda - Service Center
Great Service - Not looking to find work! Went in for a scheduled service and all went well, no additional work required! Well done team! It’s refreshing to find a dealership that isn’t look Went in for a scheduled service and all went well, no additional work required! Well done team! It’s refreshing to find a dealership that isn’t looking for an opportunity to take advantage of a service call. More
Great customer service Marc assisted me when I dropped off and picked up my vehicle. He was super friendly, honest, and delivered great customer service. This is why Muller Marc assisted me when I dropped off and picked up my vehicle. He was super friendly, honest, and delivered great customer service. This is why Muller Honda is my favorite dealer in the Chicagoland area to work with! Thanks again! More
Upset I have been a Muller Honda customer for many, many years. I brought my car in to have the rear windows checked as they were freezing (I had the car fo I have been a Muller Honda customer for many, many years. I brought my car in to have the rear windows checked as they were freezing (I had the car for less than a month when this started happening) when I tried to roll them up. Turns out they couldn't find anything wrong but the issue is, after 2 hrs and no one giving me a status update I went to the service desk to check and the guy told me the car had been ready for awhile. When I asked why no one notified me he said he thought i left. I asked why he thought that and he gave me no answer. I had been sitting in the waiting area for 2 hrs. In addition if he thought I left, why wouldn't I get a phone call notifying me that the car was ready? None of it makes sense. Just a poor experience. Very disappointed. More
Great staff great experience!! Mullers is a great place to buy and service your car! The staff were very helpful from the beginning and even came to the waiting room every 15 minu Mullers is a great place to buy and service your car! The staff were very helpful from the beginning and even came to the waiting room every 15 minutes to give me an update. I have never seen a place so customer conscious! Keep up the good work!! More
Superb service Even though the dealership is a 20 minute drive from my house, I have all of the servicing of my Honda CR-V done at Muller Honda. I just purchased fo Even though the dealership is a 20 minute drive from my house, I have all of the servicing of my Honda CR-V done at Muller Honda. I just purchased four new tires there, even though there are many tire shops close to my house. The service department consistently treats customers with courtesy and consideration. It does not call and tell you that you need additional work done on your car, which is why many customers avoid having their cars serviced at dealerships. More
Great Service! John took such good care of me! He knew I had a bigger problem with my tire then just tire pressure being low. He was speedy in getting it checked out John took such good care of me! He knew I had a bigger problem with my tire then just tire pressure being low. He was speedy in getting it checked out and plugging the hole. I would definitely recommend him and the dealership. What a painless experience! More
Good quality experience Repairs that were needed were explained thoroughly; even brought me out to the shop to show me exactly what needed to be replaced. Work was completed Repairs that were needed were explained thoroughly; even brought me out to the shop to show me exactly what needed to be replaced. Work was completed in timely manner and as described. Overall good experience. More
A Good Experience! Over the years we have purchased 9 cars from Muller Honda and Muller Acura, and yes, there is a reason for this. Their sales and service are excellent Over the years we have purchased 9 cars from Muller Honda and Muller Acura, and yes, there is a reason for this. Their sales and service are excellent. As a customer, you are treated with dignity, respect and no high pressure. Both the Service Representative & Salesperson who sold me the car, had me in mind and saved me money. They are truly a pleasure to do business with. Thank you. More
Needed new battery The tech was very good & informative and let me know they would ck car out totally before doing any work I told him I would wait for the carp The tech was very good & informative and let me know they would ck car out totally before doing any work I told him I would wait for the carp More
Very fast service for a last-minute appointment I had to get my Honda in for a recall fix before a long trip. I called to ask, and they said to just bring it in next morning. When we arrived, the se I had to get my Honda in for a recall fix before a long trip. I called to ask, and they said to just bring it in next morning. When we arrived, the service person said it would take about an hour. So we waited, and it was finished in 1/2 hour! That was awesome! This is the second time the service took much less time than estimated. More