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Muller Honda - Service Center

Highland Park, IL

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419 Reviews

419 Reviews of Muller Honda - Service Center

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September 19, 2018

Batter replacement Drove into service dept without an appt. as my car barely turned over when leaving for lunch. They tested battery and installed a new one with an add More

by LDIXON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
Sep 20, 2018 -

Muller Honda responded

Hi LDIXON3- Yay! We're psyched to learn you enjoyed your experience at Muller Honda! Thanks so much for taking the time to leave a review.

September 19, 2018

Service and wait Since I had an appointment, I thought took longer than anticipated. None the less, not too bad a wait. Service team friendly and informative. Nice wai More

by justin.a.stanley.jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Yoon
Sep 20, 2018 -

Muller Honda responded

Hello justin.a.stanley.jr - Thank you for choosing Muller Honda for your service. We appreciate your business and your feedback. We constantly work to improve our processes to provide 100% customer satisfaction. We look forward to serving you again in the future!

September 19, 2018

Alternator repair This was first class service. My car died Sunday and was at the cvs down the road. Johnny went out of his way to get it to the dealer without having More

by RBRAIDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Ibrahim
Sep 20, 2018 -

Muller Honda responded

Hi RBRAIDO - This is so awesome! We're so happy we were able to help get you rolling again in a hurry. Thank you for taking the time to tell us about your visit. We will pass along your kind remarks to the team.

September 17, 2018

Great Service! and Great Price! I came to have my car serviced and forgot my coupon at home. John was so understanding and he still gave me the discount.! So nice! More

by geela360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Siegel
Sep 17, 2018 -

Muller Honda responded

Hi geela360- Thank you for choosing Muller Honda for your service. We strive for 100% customer satisfaction every day.

September 16, 2018

Great Experience I had a great experience. Service was quick and friendly. I did not have to wait long. Tim Cameron was very polite and honest. I would go back to this More

by vince.klos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
Sep 17, 2018 -

Muller Honda responded

Hi Vince! We’re so happy you enjoyed your experience at Muller Honda. We look forward to serving you again in the future.

September 14, 2018

Check auto for coming trip I love when service checks auto for needs and recommendations... The car does well after leaving Muller...and my worries are eliminated. Please cont More

by arlene.j.carlson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Perez
Sep 17, 2018 -

Muller Honda responded

Hi arlene- Glad to hear your Honda is running like new. We appreciate your business and can't wait to serve you and your family again in the future.

September 14, 2018

5 Stars Even though it was 5:30 pm, I was checked in quickly (by the friendly service mgr). He took the time to sync my phone to the Honda app and Bluetooth. More

by preyn29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Mgr
Sep 14, 2018 -

Muller Honda responded

Hi preyn29- Thank you for reaching out to let us know about your experience at Muller Honda! We appreciate your business and look forward to serving you again in the future.

September 14, 2018

Excellent Service Made the appointment and it went off without a hitch. Service adviser knowledgeable and had me out sooner than I expected. I will return and recomme More

by gimmee7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Yoon
Sep 14, 2018 -

Muller Honda responded

Hello gimmee7- First class service is always our goal! Thank you so much for letting us know how we did. : )

September 13, 2018

Service team no return call,long waiting. I followed nomal processing,reservation call,using lenter car but after I waited 7 hours,I called 2 times no responding, I left my info, no return cal More

by donwon7938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Enright
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Stone, Sam Yoon
Sep 13, 2018 -

Muller Honda responded

Hello donwon7938 - Thank you for reaching out to us. So that we may best assist you, will you please contact us directly at mullerhondahp@gmail.com.

September 13, 2018

Oil change Great customer service and the timely manner on which it took to get my oil change was great. Tim was very friendly and helpful. I More

by Nat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
Sep 17, 2018 -

Muller Honda responded

Hi Nat! Thanks for trusting Muller Honda with your service needs. We appreciate your business and thank you for leaving a great review for us.

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