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Muller Honda - Service Center

Highland Park, IL

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419 Reviews

419 Reviews of Muller Honda - Service Center

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October 29, 2018

Easy , Fast and great service! Booking online was great! Service was relatively fast and everyone there was very nice, explained everything with detail and provided options. Could u More

by ctabug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Wicha
Oct 30, 2018 -

Muller Honda responded

Hi ctabug - Thank you for choosing Muller Honda for your service. We appreciate your business and your feedback about the seating.

October 29, 2018

Hond's approach to excellent customer service excellent service and response time. So good, in fact, I was unable to take my nap:) The entire service team should be complemented! Best response tim More

by cfrost1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Ibrahim, Sam Yoon, Tim Cameron, Sean Carus, John Siegel
Oct 30, 2018 -

Muller Honda responded

Hi cfrost1 - Hahaha.. we're terribly sorry for interfering with your nap schedule! Thank you so much for the kind remarks. We'll be sure to pass along to our entire team.

October 29, 2018

Recommend Sam in service If you need great service and expertise, please ask for Sam in service. He was prompt in following up on scheduling my service and gave me updates. More

by daveclim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Yoon
Oct 30, 2018 -

Muller Honda responded

Hi daveclim - Thank you so much for taking the time to give a shout out to Sam in our service department. We'll be sure to pass along your praise to the entire team!

October 29, 2018

Great service Always a good experience with the Muller Honda service staff. They are prompt, efficient, polite, and knowledgeable. Provided necessary information ab More

by EBYRONAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke
Oct 30, 2018 -

Muller Honda responded

Hi EBYRONAND - Thank you for the kind review. We appreciate your business and the time you took to leave feedback about your visit. We hope to serve you again in the future!

October 29, 2018

Thanks Tim C! Tim C did a great job from beginning to end! He was welcoming by remembering me from last time and took the time to review all information with me bef More

by pixiedust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
Oct 30, 2018 -

Muller Honda responded

Hello pixiedust - We appreciate you leaving this great 5-star review for us. Tim is a rock star and we're so happy to learn that you enjoyed your experience with us at our service department!

October 25, 2018

Oil chNge Showed up an hour early for my oil change appointment but was seen quickly. Ended up getting my tires rotated as well. No extra unnecessary service wa More

by clyon89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Yoon
Oct 26, 2018 -

Muller Honda responded

clyon89, thank you for leaving a review! We are happy we were able to get you back to the things that matter quickly. Come see us again when it's time for your next service!

October 25, 2018

Great Service Sean was very courteous and professional and was able to get the service for my car done quickly. Also, the waiting room is comfortable and clean. More

by Jen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Carus
Oct 26, 2018 -

Muller Honda responded

Thank you for leaving your feedback, Jen! We're happy to hear you had a good experience and that Sean took good care of you while you and your vehicle were with our team.

October 25, 2018

Very helpful, budget-friendly, and courteous! A “Tire Warning” light had appeared in my car, so I called the dealership and asked if I could stop by to get it checked out. I also mentioned that t More

by Serious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken on the phone. Luke in person. Great guys!
Oct 26, 2018 -

Muller Honda responded

Hi Serious, we're happy to hear your experience was laid-back and easy! :) Ken and Luke are great guys, and we will be sure to pass your comments on to them for you. We hope your trip out of town went smoothly, don't hesitate to let us know how we can help you in the future!

October 25, 2018

Good service but slow Friendly and professional staff but paperwork did not indicate that I was waiting (even though I said I was waiting and was shown to the waiting area) More

by FEELYFOLKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
Oct 26, 2018 -

Muller Honda responded

Hi FEELYFOLKS, thank you for taking the time to leave your feedback! We work hard to get each customer back on the road in a timely manner and would greatly appreciate an opportunity to improve this on your next visit. We are happy to hear your experience was positive overall and look forward to working together again in the future!

October 25, 2018

Friendly service Everyone who helped me in the service department was very nice and patient. I wish I asked their names so I can mention them and say thank you here. More

by XTIAN60091
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Yoon
Oct 26, 2018 -

Muller Honda responded

XTIAN60091, thank you for your kind feedback! We will pass along your comments to our team - we are always happy to help and are glad that you had a great experience here.

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