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Muller Honda - Service Center

Highland Park, IL

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419 Reviews

419 Reviews of Muller Honda - Service Center

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November 07, 2018

New Car and Service We were treated very well and respected. The servicing of the car was very smooth and respected that I did not have a lot of time. More

by Altintas
Recommend Dealer
Yes
Employees Worked With
Matt Sonnenschein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Stone, Lance Cohen, Sean Carus
Nov 08, 2018 -

Muller Honda responded

Hi Altintas - We're so happy that we were able to accommodate you with a quick and easy service visit. We hope to see you back again in the future.

November 06, 2018

Great Service The service at Muller is excellent. I was treated with courtesy and professionalism. They were on time and explained what they planned to do up fron More

by lstevens22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Carus
Nov 07, 2018 -

Muller Honda responded

HI lstevens22 - We're so happy that you enjoyed your experience at Muller Honda. Thanks for taking the time to leave a review!

November 05, 2018

Service Visit Impromptu service...taken quickly...registered quickly and work completed before schedule. Tim was wonderful explained everything. Great job. Keep More

by ptkondos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
Nov 06, 2018 -

Muller Honda responded

Hi ptkondos - Thanks for choosing Muller Honda for your recent service. We're glad you enjoyed your experience with us!

November 05, 2018

Quick and Easy I arrived 20 minutes late for my appointment for A1 Service. They still checked me in right away, and obviously started working on the car right away More

by BLOVEJOYSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Ibrahim, Sean Carus
Nov 06, 2018 -

Muller Honda responded

Hi BLOVEJOYSR - Life happens! We're so pleased you were able to make it to Muller Honda for your service and will always work to accommodate our guests. We look forward to seeing you again in the future!

November 05, 2018

Service and repair on Pilot John was quite helpful in making sure I had all the right paperwork to submit to my extended warranty provider for coverage. My car was repaired in a More

by annnoone12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Siegel
Nov 06, 2018 -

Muller Honda responded

Hi annnoone12 - Thanks for taking the time to leave a 5-star review for our service department!

November 05, 2018

Service issue When I first called, I was told there was absolutely no loaner available. I understand that loaners can be tough but when I purchased my car I was tol More

by markzonghetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I am not sure but who I worked with at service center as I dropped my car off and returned for pickup.
Nov 06, 2018 -

Muller Honda responded

Hi markzonghetti - Thank you for sharing this feedback about your experience at our service department. So that we may best assist you, please contact us directly at mullerhondahp@gmail.com

November 05, 2018

As expected On time and quick. For $45 ($5 off coupon on their website), got a synthetic oil change with inspection. What I didn’t like was how they automatically More

by Ttkim7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure of employee
Nov 06, 2018 -

Muller Honda responded

Hello Ttkim7 - Thank you for choosing Muller Honda for your vehicle service. We appreciate your feedback and hope to have an opportunity to serve you again in the future!

November 05, 2018

Very thorough inspection After hearing a strange thumping in my CRV, I had Muller perform a complete inspection of my tires and struts. They also had 2 different technicians More

by louisbelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Yoon
Nov 06, 2018 -

Muller Honda responded

Hi louisbelle - Thank you for taking the time to provide feedback about your visit. We appreciate the review and are always happy to help you keep your Honda running smoothly.

November 05, 2018

Dissatisfied After waiting 15 minutes outside the bays I was let inside. Then another patron was taken before me even though I was there before him. Once inside E More

by mhesser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar
Nov 06, 2018 -

Muller Honda responded

Hi mhesser - We always strive for 100% customer satisfaction and it seems we may have slightly missed the mark. Apologies and thank you for sharing this important feedback about your visit. We will use it to improve. We hope to have an opportunity to serve you again in the future!

November 04, 2018

Smooth Quick and efficient. The service person was cordial and clear. Thank you. What's with the 25 word min. I hope my continued business is just as good. More

by Private
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pawel Pieniazek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Yoon
Nov 05, 2018 -

Muller Honda responded

Hello - Thank you for choosing Muller Honda for your service. We appreciate your business!

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