Muller Honda - Service Center
Highland Park, IL
419 Reviews of Muller Honda - Service Center
New Car and Service We were treated very well and respected. The servicing of the car was very smooth and respected that I did not have a lot of time. We were treated very well and respected. The servicing of the car was very smooth and respected that I did not have a lot of time. More
Great Service The service at Muller is excellent. I was treated with courtesy and professionalism. They were on time and explained what they planned to do up fron The service at Muller is excellent. I was treated with courtesy and professionalism. They were on time and explained what they planned to do up front and gave me details of the service provided once the work was completed. More
Service Visit Impromptu service...taken quickly...registered quickly and work completed before schedule. Tim was wonderful explained everything. Great job. Keep Impromptu service...taken quickly...registered quickly and work completed before schedule. Tim was wonderful explained everything. Great job. Keep up the good work. Thank you. More
Quick and Easy I arrived 20 minutes late for my appointment for A1 Service. They still checked me in right away, and obviously started working on the car right away I arrived 20 minutes late for my appointment for A1 Service. They still checked me in right away, and obviously started working on the car right away because it was done in less than an hour. I was able to work while I waited. The waiting room was comfortable and the guest WiFi is a nice convenience. More
Service and repair on Pilot John was quite helpful in making sure I had all the right paperwork to submit to my extended warranty provider for coverage. My car was repaired in a John was quite helpful in making sure I had all the right paperwork to submit to my extended warranty provider for coverage. My car was repaired in a timely manner. More
Service issue When I first called, I was told there was absolutely no loaner available. I understand that loaners can be tough but when I purchased my car I was tol When I first called, I was told there was absolutely no loaner available. I understand that loaners can be tough but when I purchased my car I was told that I would get one whenever I serviced my car at Muller. When I showed up to pick up my car they could not find the keys or any record of service. The lady at the front was very helpful but it took around 25 minutes to find my keys get me processed. Then she said she was not sure if the car was actually serviced and to call back in the morning if I had any issues. When I turned my car on in the morning it was fine and the service indicators were off, but it did not instill much confidence that anything was actually done. After driving my car the next morning for an hour my tire low pressure light came on. I checked the tires and they seemed fine. Overall it was a very rocky experience. More
As expected On time and quick. For $45 ($5 off coupon on their website), got a synthetic oil change with inspection. What I didn’t like was how they automatically On time and quick. For $45 ($5 off coupon on their website), got a synthetic oil change with inspection. What I didn’t like was how they automatically tired to sell me a package that was $70 without explaining to me what I was getting. I do plan on going back for the oil change but probably not for anything else. More
Very thorough inspection After hearing a strange thumping in my CRV, I had Muller perform a complete inspection of my tires and struts. They also had 2 different technicians After hearing a strange thumping in my CRV, I had Muller perform a complete inspection of my tires and struts. They also had 2 different technicians test drive my car. They found nothing wrong with my car and did not hear the strange noise. I felt very comfortable with their opinion and they did not push me to do any other work at this time. They were very fair and knowledgeable. More
Dissatisfied After waiting 15 minutes outside the bays I was let inside. Then another patron was taken before me even though I was there before him. Once inside E After waiting 15 minutes outside the bays I was let inside. Then another patron was taken before me even though I was there before him. Once inside Edgar finally acknowledged me and graciously took care of my cars needs. More
Smooth Quick and efficient. The service person was cordial and clear. Thank you. What's with the 25 word min. I hope my continued business is just as good. Quick and efficient. The service person was cordial and clear. Thank you. What's with the 25 word min. I hope my continued business is just as good. More