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Muller Honda of Gurnee - Service Center

Gurnee, IL

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342 Reviews

342 Reviews of Muller Honda of Gurnee - Service Center

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December 12, 2018

Thorough and professional Chris is service was very polite and handled my repair professionally. He was in constant communication with me and even followed up a few days later More

by JESSICA130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in service, Robert Tarello, George Bialkowski
Dec 12, 2018 -

Muller Honda of Gurnee responded

JESSICA130, thank you for your feedback. Chris is a fantastic part of our team, and he loves making sure all of our customers are safe and happy after major service. We are glad that you trust Chris and the rest of our team with your business, come back to see us anytime!

December 12, 2018

Service center Staff are honest and hard working. Staff provide good customer service to clients. Waiting area is relaxing. Great job and fast. Very accommodating. More

by madonnayee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Bialkowski
Dec 12, 2018 -

Muller Honda of Gurnee responded

Hi madonnayee, thanks for your feedback! We appreciate you trusting us with your Honda and look forward to seeing you at your next service visit.

December 12, 2018

Recall Service Work went very smooth Everyone at the dealership was very helpful and friendly. My car was ready sooner than I expected and the recall work was taken care of. More

by TJRYGIEL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sorry don't have the names
Dec 13, 2018 -

Muller Honda of Gurnee responded

TJRYGIEL, thank you! We were happy to help you get back on the road quickly and safely. Let us know if you need any other service and enjoy your holidays!

December 11, 2018

Good service Chris W. greeted us nicely, and was great with understanding what was needed. He gave great advice for the oil change for my car, and many more. More

by Ping, P123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wrublik, Chris
Dec 12, 2018 -

Muller Honda of Gurnee responded

Ping, P123, thank you for your review! Chris is a great team member, we're glad you were able to work with him. Come see us for your next service appointment and enjoy your holiday season!

December 10, 2018

Excellent service I have been taking my car to Honda of Kenosha because I live in Kenosha and the service there has always been horrible. After 6 years I finally decide More

by RFCCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie
Dec 12, 2018 -

Muller Honda of Gurnee responded

RFCCPA... All we can say is that it's about time! :) We are so happy that you decided to make the switch and are pleased to hear your experience with our team was a great one. Please let us know if there is anything we can do for you before your next regular service appointment, and we look forward to seeing you again soon!

December 10, 2018

Recall Service This was my first visit to Muller since relocating to the area. Made the appointment for recall work with ease. Professional friendly greating when More

by MSLIOZIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Levin
Dec 12, 2018 -

Muller Honda of Gurnee responded

MSLIOZIS, thank you for your feedback! We hope you are enjoying the area and are happy that you trust our team with your business. Please let us know if there's anything we can do for you or your Honda. We look forward to seeing you again!

December 07, 2018

Great Sales, Great Service! Quick and easy! No complaints... in fact can't wait to take my Pilot back in! I bought my car one year ago -- which was super easy -- and have not put that many miles More

by CHANEYCOMPANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Bialkowski, Kevin Curtis
Dec 12, 2018 -

Muller Honda of Gurnee responded

Now this is what we love to hear! Thank you CHANEYCOMPANY, we really appreciate your review and are glad to see you've been enjoying your gorgeous Pilot. Let us know if there's ever anything we can do to help you and keep on turning heads in town with your awesome Honda!

December 07, 2018

Nice work Brought a newly used car in for basic services and it was a breeze. They also informed me of a recall on a part that they took care of. More

by COACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Harrison
Dec 12, 2018 -

Muller Honda of Gurnee responded

Hi COACH, thank you for your feedback. It's our job to keep you safe on the road, so thank you for allowing our service team to correct the recall while you were in. Come back to see us anytime and enjoy your Honda!

December 06, 2018

Best service in town The professional service team at Mueller is amazing! Always kelps you informed and updated and gets the work done on time and rightbyue first time !! More

by pjzangara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fosdick
Dec 12, 2018 -

Muller Honda of Gurnee responded

Thank you pjzangara! We think you're amazing, too :) Let us know if you need anything, we're always here to keep your vehicle running like new!

December 06, 2018

Honda passport Service guy was great and gave us good discounted. Waiting was not too long. All employees were friendly and nice. I think that it. Have a good one. More

by humayunz04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Magsino
Dec 12, 2018 -

Muller Honda of Gurnee responded

Thank you humayunz04! We are happy to hear that you had a great experience with our service team and look forward to seeing you again.

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