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Muller Honda of Gurnee - Service Center

Gurnee, IL

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342 Reviews

342 Reviews of Muller Honda of Gurnee - Service Center

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December 18, 2018

Problem solved Walk in for service to my Honda pilot on a busy day and was told wait would be 2-3 hours. Factory alarm issue was cleared up promptly More

by kbenoit129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mitchell
Dec 18, 2018 -

Muller Honda of Gurnee responded

Thank you for your review, kbenoit129. We are happy that we were able to solve your Pilot's issue and help you get back on the road safely! Come see us again for your Honda needs anytime.

December 17, 2018

Oil change and transmission fluid change Everything was great, very happy with the technician, the service, and the overall experience. Never had an issue, will always bring my car to this de More

by DEBBIERUTHGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Arias
Dec 17, 2018 -

Muller Honda of Gurnee responded

DEBBIERUTHGAL, thank you! We appreciate your feedback and will be sure to pass this along to our team for you. We look forward to seeing you again soon!

December 17, 2018

Quick Service I had oil change and airbag recall repair, service was fast. They added air for me on my tires and a discount. Thank you much More

by amitaf8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Dec 17, 2018 -

Muller Honda of Gurnee responded

Thank you, amitaf8! We appreciate you letting us get you back on the road quickly and safely.

December 17, 2018

average maintenance visit, above average service (always) Super appreciative of Chris W's effort to help me get my 2010 Fit to 200k without spending $$ that I'll just be trading in next March. The team always More

by WGGIBBONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wrublik
Dec 18, 2018 -

Muller Honda of Gurnee responded

WGGIBBONS, thank you for your feedback. It's always a pleasure to serve you and we look forward to seeing you again soon. Enjoy your holidays!

December 16, 2018

oil change It was a very positive experience. Chris was very positive person and was eager to help, as it was my first experience with Muller Honda of Gurnee. More

by blteser
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Wrublik
Dec 17, 2018 -

Muller Honda of Gurnee responded

Thank you, blteser. We'll be sure pass this along to Chris for you! We'll see you for your next service appointment!

December 15, 2018

oil change Quick, my filters needed changing, were original. took about 45 min. not bad not much more to say, it was a simple oil change and tire rotation More

by SNORKEYH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Levin
Dec 17, 2018 -

Muller Honda of Gurnee responded

SNORKEYH, thank you for your review! We were proud to get you in and out quickly and happy to hear you had a great experience. We'll see you next time!

December 14, 2018

Years of service I have a 2008 Accord that I have been bringing to this dealership since 2009. The staff has always been helpful and more than friendly! So much so, a More

by dtemple1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Dec 14, 2018 -

Muller Honda of Gurnee responded

Thank you for your review, dtemple1! We're always happy to serve you and enjoy seeing you and your family. We look forward to many more years!

December 14, 2018

Fix door lock and latch lock Handled in very professional and timely manner. Chris Harrison is always a pleasure to work with on servicing my car. Work was completed in a timely More

by stacey5523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Harrison
Dec 14, 2018 -

Muller Honda of Gurnee responded

Thank you for your feedback, stacey5523. We will be sure to pass this along to Chris for you. Come back to see us again for your next service appointment and we'll see you again soon!

December 13, 2018

Muller Honda - Great Service as Usual We've bought several cars here and bring them here for service too. They always so a great job with the service. Fair prices and excellent service. More

by CHRISCHIBUCOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in Service, David Krochmal
Dec 13, 2018 -

Muller Honda of Gurnee responded

CHRISCHIBUCOS, thank you for your review! We always appreciate the opportunity to work with you and are glad that you trust us with your business. We look forward to seeing you again!

December 12, 2018

Almost perfect but left the dealership and drove about a mile and had to return because they did not reset tire sensors after tire rotation. More

by 4HAMMBONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris wrublik
Dec 12, 2018 -

Muller Honda of Gurnee responded

4HAMMBONES, thank you for your review! We are glad that we were able to correct the tire issue and get you back on the road safely. Thank you for giving us the opportunity to right our wrong and make sure you received the best service. Please come see us again next time so we can roll out the red carpet for you!

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