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Muller Honda of Gurnee
Gurnee, IL
625 Reviews
Muller Honda of Gurnee and our dedicated staff of sales, finance, service and parts specialists are honored to be Gurnee, IL's full-service Honda dealer. We cater to our neighbors from nearby Waukegan and Crystal Lake, IL with not only a superb selection of new and pre-owned Honda vehicles for sale, but our customer service excellence and commitment to providing a stress-free shopping environment for all. We have been serving drivers from down the street in Gurnee as well as car shoppers from further afield for years and look forward to adding to our stellar customer base that turns to us for all of their automotive needs. Explore our website now to learn all about our full-service dealership, then shop and visit us online or on-site here in Gurnee!
New & Used Auto Sales & Financing
We are your source for that new Honda CR-V you have been eyeing, so turn to us for your new Honda purchase and financing assistance. Illinois drivers like you can be prepared for driving conditions in all four seasons with Honda's lineup of versatile models like the Honda Pilot, HR-V, Odyssey and Ridgeline. Of course, all of these wonderful Honda models are available here in pre-owned condition, too, which could save you thousands of dollars and still allow you to drive a one-and-only Honda! Use our convenient online auto loan application to express interest in financing your upcoming new or used Honda purchase. Our finance staff works with car buyers of all credit levels, so we look forward to reviewing your application and searching for competitive loan rates.
Your Honda Maintenance & Parts Source
When your Honda is due for scheduled maintenance near Crystal Lake or Waukegan, IL, count on the Honda factory-trained staff at our service department. Our team of service advisors and technicians will provide top-quality maintenance and repair services and keep records so that you can keep up on your Honda's future maintenance needs. With service and parts departments on site, your Honda can be treated to genuine Honda parts installed by highly skilled staff, so do not hesitate to contact us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 625 reviews
August 08, 2018
Honda Civic This was our 5th Honda purchased from this dealership. Outstanding service, great sales staff. That's why I don't look at another dealership. The deal This was our 5th Honda purchased from this dealership. Outstanding service, great sales staff. That's why I don't look at another dealership. The dealership understands customer loyalty and extends discounts on service pricing where they are able. More
by LOVEAMERSTYLE
Verified CustomerEmployees Worked With
Nick Kretsch
August 08, 2018
Brake and Oil change Open on time, staff are friendly and happy to see how they help you and show interest resolving your needs. If the car has to stay behind your staff Open on time, staff are friendly and happy to see how they help you and show interest resolving your needs. If the car has to stay behind your staff gets you to work on time. More
by MFUENTES
Employees Worked With
Jasen Lumpkins
August 08, 2018
Guys go above and beyond We had a wonderful experience with Juan and Phil at Muller. Juan was so kind. My wife at the time was still pregnant and while we were waiting for the We had a wonderful experience with Juan and Phil at Muller. Juan was so kind. My wife at the time was still pregnant and while we were waiting for the credit app to run, we were going to run across the street to get some food. Juan kindly offered to split a sandwich that was he had from Marianos so that we didnt have to go anywhere. He helped us through the whole process of getting the car we were looking for. Phil and Juan both also exausted as many possible avenues as they could to help us out, they worked hard. Amazing service will totally be going back to these guys More
by Dragosi
Employees Worked With
Phil (finance), Juan Arias
August 08, 2018
Great experience saleman very helpful Saleman very helpful he knows the product and goes beyond my needs. He is really good. We enyoing our ofdesey and Juan even after the sale he still h Saleman very helpful he knows the product and goes beyond my needs. He is really good. We enyoing our ofdesey and Juan even after the sale he still helping us. More
by Juniormz
Employees Worked With
Juan Arias
August 08, 2018
Great service The reason for my 5 star rating is mainly due to the service I received from Juan during my visit. He was kind, curteous and understanding of my needs The reason for my 5 star rating is mainly due to the service I received from Juan during my visit. He was kind, curteous and understanding of my needs and got me into the car I needed. Would absolutely recommend Muller Honda again due to his service. More
by Dm2188
Employees Worked With
Juan Arias
August 07, 2018
Needs to be addressed Your service dept is excellent! Sales is another story. One older gentleman is extremely inappropriate on the floor and discusses inappropriate topic Your service dept is excellent! Sales is another story. One older gentleman is extremely inappropriate on the floor and discusses inappropriate topics. One example is his political views that are quite offensive in nature. Political views have no place on the floor and I should not be subject to hearing them while sitting to get my car serviced. I may not return and may choose to go to another Honda for service. No reason to have to put up with this behavior from an adult. More
by hzellner
Employees Worked With
George Bialkowski
August 07, 2018
Love my sales person Steve Freidman Great experience with Steve. I have bought 3 Honda’s from him. Awesome experience every time. Every body is very friendly. Great service dept too!! Great experience with Steve. I have bought 3 Honda’s from him. Awesome experience every time. Every body is very friendly. Great service dept too!! More
by SPORTSFAM4
Employees Worked With
Steve Friedman
August 06, 2018
Service to my Honda Accord Service was great and quick. The dealership waiting area was big and clean. Very polite people in the dealership. The service person was very good Service was great and quick. The dealership waiting area was big and clean. Very polite people in the dealership. The service person was very good on communicating what my car needed. More
by OSCAR5197
Employees Worked With
Chris Harrison
August 06, 2018
Replace side mirror cover Courteous and pleasant employee who installed the cover and also directed us to Joe Pescatore,for another service. We appreciated both Chris and Joe f Courteous and pleasant employee who installed the cover and also directed us to Joe Pescatore,for another service. We appreciated both Chris and Joe for their friendly service. More
by foreveryoungcouple
Employees Worked With
Chris Wrublik and Joe Pescatore
August 06, 2018
Oil Change Oil change - was quick in and out with friendly great customer service. Making appt was easy too. They did a fantastic job and I value that alot. T Oil change - was quick in and out with friendly great customer service. Making appt was easy too. They did a fantastic job and I value that alot. Thx More
by sharaty
Employees Worked With
Chris
