Muller Honda of Gurnee

Great service in and out in under 1 hour Brought my car in for a oil change , they took my information immediately and have the car finished in less than an hour, very friendly group of peopl Brought my car in for a oil change , they took my information immediately and have the car finished in less than an hour, very friendly group of people. More

Customer & Quality Service! Customer service is great and they get the job done in a timely matter! They always let you be aware of what is needed to be done ! Customer service is great and they get the job done in a timely matter! They always let you be aware of what is needed to be done ! More

It worked out in the end After 2 days of purchasing a 2018 Civic I heard a clicking sound. I took it in to get repaired. After replacing the sway bar, I went to pick the car u After 2 days of purchasing a 2018 Civic I heard a clicking sound. I took it in to get repaired. After replacing the sway bar, I went to pick the car up and the sound was still there. Next they replaced the axle. Again, I went to get the car and the sound was still there. Eventually it was determined to be caused from the body of the car. It took over a week to get resolved but in the end it was fixed. The service representatives, Domingo and Mark, seemed sincere and apologized for the time and frustration it took to get this resolved. I would recommend them as service representatives and will go to them in the future if needed. More

quick, easy and painless I arrived early for my appointment, They got me in earlier then scheduled and addressed my needs immediately. I was informed of what was happening d I arrived early for my appointment, They got me in earlier then scheduled and addressed my needs immediately. I was informed of what was happening during the entire process. More

Qotes always different I went in for a regular oil change and they specified a couple of items that needed to be done, one of them brakes they said they should be done withi I went in for a regular oil change and they specified a couple of items that needed to be done, one of them brakes they said they should be done within the next 6 months they are not urgent. I drove my car like normal no squeaking 3 months go in for a oil change now my brakes are so bad that the quote doubled and they need to be done now. dont trust them, and will not be back More

Honda Accord Service I have always serviced my Hondas at this dealership. The service staff is courteous, and friendly. I have never had to bring back my cars after they w I have always serviced my Hondas at this dealership. The service staff is courteous, and friendly. I have never had to bring back my cars after they were serviced at this dealership for poor workmanship. More

Awesome! Great experience buying my new CR-V at Muller Honda! Nick was great and very helpful in helping me with choosing between the LX and EX. Great experience buying my new CR-V at Muller Honda! Nick was great and very helpful in helping me with choosing between the LX and EX. More

Transparent, accommodating, and personable Emilian was extremely helpful in my process of getting a new car. He was delightful, and personalized the experience for my needs and clarified any qu Emilian was extremely helpful in my process of getting a new car. He was delightful, and personalized the experience for my needs and clarified any questions I had. He was very explicit in every step of the process and was clear in his explanations regarding my new car. Thank you, Emilian! More

Excellent service I arrived in the morning without a previous appointment and even so they took my oddyssey honday for service, they were very fast and very profession I arrived in the morning without a previous appointment and even so they took my oddyssey honday for service, they were very fast and very professional More

New car purchase Have bought several cars from this dealership, I highly recommend buying from Chris Mitchell extremely professional salesman! I highly recommend this Have bought several cars from this dealership, I highly recommend buying from Chris Mitchell extremely professional salesman! I highly recommend this dealership, great customer service! More