Muller Honda of Gurnee
Gurnee, IL
Filter Reviews by Keyword
By Type
Showing 593 reviews
Brake and Oil change Open on time, staff are friendly and happy to see how they help you and show interest resolving your needs. If the car has to stay behind your staff Open on time, staff are friendly and happy to see how they help you and show interest resolving your needs. If the car has to stay behind your staff gets you to work on time. More
Needs to be addressed Your service dept is excellent! Sales is another story. One older gentleman is extremely inappropriate on the floor and discusses inappropriate topic Your service dept is excellent! Sales is another story. One older gentleman is extremely inappropriate on the floor and discusses inappropriate topics. One example is his political views that are quite offensive in nature. Political views have no place on the floor and I should not be subject to hearing them while sitting to get my car serviced. I may not return and may choose to go to another Honda for service. No reason to have to put up with this behavior from an adult. More
Love my sales person Steve Freidman Great experience with Steve. I have bought 3 Honda’s from him. Awesome experience every time. Every body is very friendly. Great service dept too!! Great experience with Steve. I have bought 3 Honda’s from him. Awesome experience every time. Every body is very friendly. Great service dept too!! More
Great experience saleman very helpful Saleman very helpful he knows the product and goes beyond my needs. He is really good. We enyoing our ofdesey and Juan even after the sale he still h Saleman very helpful he knows the product and goes beyond my needs. He is really good. We enyoing our ofdesey and Juan even after the sale he still helping us. More
Great service The reason for my 5 star rating is mainly due to the service I received from Juan during my visit. He was kind, curteous and understanding of my needs The reason for my 5 star rating is mainly due to the service I received from Juan during my visit. He was kind, curteous and understanding of my needs and got me into the car I needed. Would absolutely recommend Muller Honda again due to his service. More
Service to my Honda Accord Service was great and quick. The dealership waiting area was big and clean. Very polite people in the dealership. The service person was very good Service was great and quick. The dealership waiting area was big and clean. Very polite people in the dealership. The service person was very good on communicating what my car needed. More
Replace side mirror cover Courteous and pleasant employee who installed the cover and also directed us to Joe Pescatore,for another service. We appreciated both Chris and Joe f Courteous and pleasant employee who installed the cover and also directed us to Joe Pescatore,for another service. We appreciated both Chris and Joe for their friendly service. More
Oil Change Oil change - was quick in and out with friendly great customer service. Making appt was easy too. They did a fantastic job and I value that alot. T Oil change - was quick in and out with friendly great customer service. Making appt was easy too. They did a fantastic job and I value that alot. Thx More
Mechanical Issues Worked with Jason. Knows how to treat customers well. Is always very friendly and provides good advise on what to address when issues come up Worked with Jason. Knows how to treat customers well. Is always very friendly and provides good advise on what to address when issues come up More
First Timer I couldn't be more pleased with my experience at Muller Honda of Gurnee. Tom is great and was very helpful throughout the whole process. The entire st I couldn't be more pleased with my experience at Muller Honda of Gurnee. Tom is great and was very helpful throughout the whole process. The entire staff is amazing and really made me feel welcomed. I recommend them to anyone looking to lease or buy a car. More