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Muller Honda of Gurnee
Gurnee, IL
625 Reviews
Muller Honda of Gurnee and our dedicated staff of sales, finance, service and parts specialists are honored to be Gurnee, IL's full-service Honda dealer. We cater to our neighbors from nearby Waukegan and Crystal Lake, IL with not only a superb selection of new and pre-owned Honda vehicles for sale, but our customer service excellence and commitment to providing a stress-free shopping environment for all. We have been serving drivers from down the street in Gurnee as well as car shoppers from further afield for years and look forward to adding to our stellar customer base that turns to us for all of their automotive needs. Explore our website now to learn all about our full-service dealership, then shop and visit us online or on-site here in Gurnee!
New & Used Auto Sales & Financing
We are your source for that new Honda CR-V you have been eyeing, so turn to us for your new Honda purchase and financing assistance. Illinois drivers like you can be prepared for driving conditions in all four seasons with Honda's lineup of versatile models like the Honda Pilot, HR-V, Odyssey and Ridgeline. Of course, all of these wonderful Honda models are available here in pre-owned condition, too, which could save you thousands of dollars and still allow you to drive a one-and-only Honda! Use our convenient online auto loan application to express interest in financing your upcoming new or used Honda purchase. Our finance staff works with car buyers of all credit levels, so we look forward to reviewing your application and searching for competitive loan rates.
Your Honda Maintenance & Parts Source
When your Honda is due for scheduled maintenance near Crystal Lake or Waukegan, IL, count on the Honda factory-trained staff at our service department. Our team of service advisors and technicians will provide top-quality maintenance and repair services and keep records so that you can keep up on your Honda's future maintenance needs. With service and parts departments on site, your Honda can be treated to genuine Honda parts installed by highly skilled staff, so do not hesitate to contact us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 625 reviews
August 24, 2018
Fast and professional service Whenever I get my CR-V serviced, they start the work on time and finish fast. And it doesn’t cost an arm and a leg. The staff is always courteous and Whenever I get my CR-V serviced, they start the work on time and finish fast. And it doesn’t cost an arm and a leg. The staff is always courteous and respectful. More
by JPETER14
Verified CustomerEmployees Worked With
George Bialkowski
August 24, 2018
Service due to a recall notice 1. Scheduling: gave me a time slot for service that I needed. Took the car in on time. 2. Accurately told me how long the work would take and deliv 1. Scheduling: gave me a time slot for service that I needed. Took the car in on time. 2. Accurately told me how long the work would take and delivered. (I was waiting for the repair to be completed). 3. Staff was very professional and courteous. Customer service was great. More
by MDUGAN3
Employees Worked With
I don't recall the employees that handled the schedule and service
August 24, 2018
Excellent Time it took my previous experience the price. Friendliness, quality, cleanliness of the service area and waiting area. Location to my home. They Time it took my previous experience the price. Friendliness, quality, cleanliness of the service area and waiting area. Location to my home. They were very concerned because I am just getting over knee surgery. More
by JOANNEPEDERSON
Employees Worked With
Not sure
August 24, 2018
They went above and beyond to fix our vehicle. After buying a new vehicle, we had continued issues with Sirius radio. After several visits to “recharge” the system they finally kept my car for two After buying a new vehicle, we had continued issues with Sirius radio. After several visits to “recharge” the system they finally kept my car for two days and found the problem!!! The antenna was bad on a new car!!! They just kept at it til they found the problem!! More
by suenickerson
Employees Worked With
David Krochmal
August 24, 2018
Great Job They did and excellent job with a minimum of waiting. The waiting area was comfortable. Everyone was very cordial to us. They answered all questions They did and excellent job with a minimum of waiting. The waiting area was comfortable. Everyone was very cordial to us. They answered all questions. More
by ROEDAN
Employees Worked With
George Bialkowski
August 23, 2018
purhase and oil change they are a complete family no pressure dealership.I have been doing business with them since 2000 at both locations.and at Acura and when Muller had P they are a complete family no pressure dealership.I have been doing business with them since 2000 at both locations.and at Acura and when Muller had Pontiac.Absolutly the best people to do business with More
by MORTMARJEEG
Employees Worked With
Robert Tarello, Robert Logan, Terry Lumpkins, George Bialkowski, Tony Pescatore, Steve Friedman, David Krochmal
August 23, 2018
First oil change Good service and was well taken care of. Pat is always friendly and stops to check in with me whenever I have. Needed anything. Thank you Good service and was well taken care of. Pat is always friendly and stops to check in with me whenever I have. Needed anything. Thank you More
by michael.kennamann
Employees Worked With
Pasquale De Rosa
August 23, 2018
Dealership was courteous I felt the Dealership was courteous and strived to make my car purchase an exciting and pleasant experience for me. I was happy with my new car I felt the Dealership was courteous and strived to make my car purchase an exciting and pleasant experience for me. I was happy with my new car More
by TMJERLES
Employees Worked With
Alan Laudonckas
August 22, 2018
Good service once I got a hold of the department I got a voicemail the first time I called service department and no call back within 24 hrs, so I called again and was transferred to the line but no I got a voicemail the first time I called service department and no call back within 24 hrs, so I called again and was transferred to the line but no pick-up. The next night I did the online chat trying to get something scheduled. That rep took all of my information and said someone would get back to me. I didn't hear back from anyone by the following afternoon. Called again and finally got a live person right away. He helped me and the rest of the process was easy and went well. Just frustrating trying to get in touch. More
by TS
Employees Worked With
I don't know who helped me.
August 22, 2018
Oil Change Service We always have a wonderful experience when we bring our Honda in for service. They are speedy and very friendly and very efficient. The price is alway We always have a wonderful experience when we bring our Honda in for service. They are speedy and very friendly and very efficient. The price is always right!! More
by magan.cunningham22
Employees Worked With
George Bialkowski
