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Muller Honda of Gurnee
Gurnee, IL
625 Reviews
Muller Honda of Gurnee and our dedicated staff of sales, finance, service and parts specialists are honored to be Gurnee, IL's full-service Honda dealer. We cater to our neighbors from nearby Waukegan and Crystal Lake, IL with not only a superb selection of new and pre-owned Honda vehicles for sale, but our customer service excellence and commitment to providing a stress-free shopping environment for all. We have been serving drivers from down the street in Gurnee as well as car shoppers from further afield for years and look forward to adding to our stellar customer base that turns to us for all of their automotive needs. Explore our website now to learn all about our full-service dealership, then shop and visit us online or on-site here in Gurnee!
New & Used Auto Sales & Financing
We are your source for that new Honda CR-V you have been eyeing, so turn to us for your new Honda purchase and financing assistance. Illinois drivers like you can be prepared for driving conditions in all four seasons with Honda's lineup of versatile models like the Honda Pilot, HR-V, Odyssey and Ridgeline. Of course, all of these wonderful Honda models are available here in pre-owned condition, too, which could save you thousands of dollars and still allow you to drive a one-and-only Honda! Use our convenient online auto loan application to express interest in financing your upcoming new or used Honda purchase. Our finance staff works with car buyers of all credit levels, so we look forward to reviewing your application and searching for competitive loan rates.
Your Honda Maintenance & Parts Source
When your Honda is due for scheduled maintenance near Crystal Lake or Waukegan, IL, count on the Honda factory-trained staff at our service department. Our team of service advisors and technicians will provide top-quality maintenance and repair services and keep records so that you can keep up on your Honda's future maintenance needs. With service and parts departments on site, your Honda can be treated to genuine Honda parts installed by highly skilled staff, so do not hesitate to contact us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 625 reviews
August 27, 2018
Overall great experience I needed a new car and I was simply offered a great deal and drove 51 miles to pick this car up specifically from Muller. Alan was fantastic. I needed a new car and I was simply offered a great deal and drove 51 miles to pick this car up specifically from Muller. Alan was fantastic. More
by cpn404
Verified CustomerEmployees Worked With
Alan Laudonckas, Vito Ferrante
August 27, 2018
Service center The service center at Mueller Honda is phenomenal. They are quick and friendly and do a fantastic job every time! Would definitely recommend Mueller H The service center at Mueller Honda is phenomenal. They are quick and friendly and do a fantastic job every time! Would definitely recommend Mueller Honda to anyone! More
by lsig23
Employees Worked With
George Bialkowski, Tony Pescatore
August 27, 2018
Continued Service for Loyal Customers I have had 4 Honda and have been coming to Honda of Gurnee for 13 years. You have always been accommodating whenever I needed an oil change and didn' I have had 4 Honda and have been coming to Honda of Gurnee for 13 years. You have always been accommodating whenever I needed an oil change and didn't have an appointment. I'm always greeted with courtesy and you always check my car if I had any other issues. Keep up the great customer service. More
by potasiong
Employees Worked With
George Bialkowski
August 27, 2018
Service Top service keep up good work . Very friendly service department. Always on time with good price I bought CRV & Odyssey 2017 very timely service I wil Top service keep up good work . Very friendly service department. Always on time with good price I bought CRV & Odyssey 2017 very timely service I will highly recommended. More
by HOFFA45032
Employees Worked With
BONNIE ARROYO
August 27, 2018
Great Service Mark communicated well and took care of the car in a timely manner. Good follow up after the car was serviced. Pleasant person to work with. Mark communicated well and took care of the car in a timely manner. Good follow up after the car was serviced. Pleasant person to work with. More
by japlok
Employees Worked With
Mark in service
August 27, 2018
Overall Positive Experience After a bad experience in previous dealerships, Muller Honda of Gurnee was able to meet my needs. Their attentive care and patience made my experience After a bad experience in previous dealerships, Muller Honda of Gurnee was able to meet my needs. Their attentive care and patience made my experience in buying a car much better. Juan took his time in going over details and answering every question allowing for an overall positive experience. He made me feel like a valued customer and will definitely be going back in the future. More
by rhonda
Employees Worked With
Juan Arias
August 27, 2018
Juan C Arias Juan wasn't your typical stereotype of a salesman, he didn't wear a fake smile and try to sneak in extra commission for himself, no from minute one he Juan wasn't your typical stereotype of a salesman, he didn't wear a fake smile and try to sneak in extra commission for himself, no from minute one he was genuinely friendly, and ready to help. At every point through the process he remained calm and never pushed anything. There really isn't anything bad to say about Juan. He is what you want in a car salesman. Him and his coworker Phil worked together to help find me the lowest interest rate on the car as well, without a doubt if you are looking to buy a Honda from Muller Honda, ask for Juan C. Arias. More
by Shulgafish
Employees Worked With
Juan Arias
August 27, 2018
Exceptionally good service! Last year I started my car search on the internet and Muller Honda of Gurnee name came out one of the first. So I filled my information with requireme Last year I started my car search on the internet and Muller Honda of Gurnee name came out one of the first. So I filled my information with requirements I had in mind. I had very quick response from Sales Consultant Juan C. Arias. He called me with car suggestions and emailed me pictures of cars available for sale. We set up a meeting the same day for me to come and see the options. When I arrived I was greeted by a very friendly sales person. That's how I've met Juan Arias, who is not only great professional but my very own car consultant now. I bought a car the next day after a tremendous work that was done by Mr. Arias getting me the best rates in finance considering my history of not so good credit. I was treated with respect and support all the time. The process of buying a car was very efficient and stress-free. This year my son is buying a car with help and a guidance of Juan C. Arias, great consultant, professional and a good friend. More
by Julia Shulga
Employees Worked With
Juan Arias
August 26, 2018
Horrible My recent visit to Honda of Gurnee was horrible! I was treated like crap. They didn't want to deal w customers. They didn't even bother explaining My recent visit to Honda of Gurnee was horrible! I was treated like crap. They didn't want to deal w customers. They didn't even bother explaining to me what was done and the charges. Also, they were in a rush that they wanted to get rid of me. I will not be going back there again. More
by russotto14
Employees Worked With
Not sure
August 26, 2018
Great Service I would definitely recommend this service department to others. They did a wonderful job on my car. They got me in and out quickly. I’m very happy wit I would definitely recommend this service department to others. They did a wonderful job on my car. They got me in and out quickly. I’m very happy with the quality of their work. More
by APESCA
Employees Worked With
Jason Fosdick
