Muller Honda of Gurnee

Excellent Time it took my previous experience the price. Friendliness, quality, cleanliness of the service area and waiting area. Location to my home. They Time it took my previous experience the price. Friendliness, quality, cleanliness of the service area and waiting area. Location to my home. They were very concerned because I am just getting over knee surgery. More

They went above and beyond to fix our vehicle. After buying a new vehicle, we had continued issues with Sirius radio. After several visits to “recharge” the system they finally kept my car for two After buying a new vehicle, we had continued issues with Sirius radio. After several visits to “recharge” the system they finally kept my car for two days and found the problem!!! The antenna was bad on a new car!!! They just kept at it til they found the problem!! More

Great Job They did and excellent job with a minimum of waiting. The waiting area was comfortable. Everyone was very cordial to us. They answered all questions They did and excellent job with a minimum of waiting. The waiting area was comfortable. Everyone was very cordial to us. They answered all questions. More

purhase and oil change they are a complete family no pressure dealership.I have been doing business with them since 2000 at both locations.and at Acura and when Muller had P they are a complete family no pressure dealership.I have been doing business with them since 2000 at both locations.and at Acura and when Muller had Pontiac.Absolutly the best people to do business with More

First oil change Good service and was well taken care of. Pat is always friendly and stops to check in with me whenever I have. Needed anything. Thank you Good service and was well taken care of. Pat is always friendly and stops to check in with me whenever I have. Needed anything. Thank you More

Dealership was courteous I felt the Dealership was courteous and strived to make my car purchase an exciting and pleasant experience for me. I was happy with my new car I felt the Dealership was courteous and strived to make my car purchase an exciting and pleasant experience for me. I was happy with my new car More

Good service once I got a hold of the department I got a voicemail the first time I called service department and no call back within 24 hrs, so I called again and was transferred to the line but no I got a voicemail the first time I called service department and no call back within 24 hrs, so I called again and was transferred to the line but no pick-up. The next night I did the online chat trying to get something scheduled. That rep took all of my information and said someone would get back to me. I didn't hear back from anyone by the following afternoon. Called again and finally got a live person right away. He helped me and the rest of the process was easy and went well. Just frustrating trying to get in touch. More

Oil Change Service We always have a wonderful experience when we bring our Honda in for service. They are speedy and very friendly and very efficient. The price is alway We always have a wonderful experience when we bring our Honda in for service. They are speedy and very friendly and very efficient. The price is always right!! More

Top Notch Service always great and well done. Service Advisors are top notch and extremely nice .Chris Harrison was my advisor on this last service trip and he Service always great and well done. Service Advisors are top notch and extremely nice .Chris Harrison was my advisor on this last service trip and he is extremely good at his job More

Great experience I was pleased that they accommodated me without an appointment. And more importantly, they were very fair in charging me. Even though I agreed for hig I was pleased that they accommodated me without an appointment. And more importantly, they were very fair in charging me. Even though I agreed for higher cost, I was surprised to see they charged me less- only for the stuff I needed. Very pleased with the experience! More