Muller Honda of Gurnee
Gurnee, IL
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Quick in and out I love the Servixe Department always providing good recommendations on when specific services are required. Friendly and accommodating especially when I love the Servixe Department always providing good recommendations on when specific services are required. Friendly and accommodating especially when you let them know about long road trips! More
First Service Experience My first service experience at Muller was a very good one. Scheduling was quick and easy. The day I arrived for my appointment I was immediately gre My first service experience at Muller was a very good one. Scheduling was quick and easy. The day I arrived for my appointment I was immediately greeted by a service writer. He was knowledgeable and friendly. The waiting room was comfortable (I suggest adding a popcorn machine). The service itself took much less time than anticipated. More
Efficient and personable I think this is a solid service department. I have worked with several of the service writers, and they are knowledgeable and friendly. They address t I think this is a solid service department. I have worked with several of the service writers, and they are knowledgeable and friendly. They address the primary issue and give me choices and recommendations on other services. I worked successfully with Al this time but in the past, I have found Jason Fosdick to be particularly professional. I am happy to have the Muller badge around my license plate. More
Fast Service when it comes to purchasing a car. Happy with our purchase and sales rep Dean and GM. Would recommend to purchase your used car here. Very fast service when it comes to purchasing a car Happy with our purchase and sales rep Dean and GM. Would recommend to purchase your used car here. Very fast service when it comes to purchasing a car. More
Great no hassle experience! We agreed to a price and Nick made it happen. He was very honest and upfront about the whole transaction. He is a man of his word and it was the best We agreed to a price and Nick made it happen. He was very honest and upfront about the whole transaction. He is a man of his word and it was the best car buying experience in my life. More
Sixth Lease in a Row Fast, thorough, pleasant experience. Straight answers to any questions. Never had a problem with any of the Hondas we have leased, except one back s Fast, thorough, pleasant experience. Straight answers to any questions. Never had a problem with any of the Hondas we have leased, except one back seat release lever jam (no big deal). Lease is the way to go unless you need more than 12K miles per year. More
Simple and straight forward - got the best deal! I communicated with many dealerships over the past two months. I said I was looking for the best car at the best deal. Muller Honda of Gurnee gave me I communicated with many dealerships over the past two months. I said I was looking for the best car at the best deal. Muller Honda of Gurnee gave me that. Nick was quick in his responses via email. Sent me the best quotes I received from anywhere. Got me in the car and out the door with out feeling like I was be taken. He’s great! If you’re getting a car visit Nick Kretsch, he’s the best I’ve ever dealt with! More
Glad I bought my car at Muller Honda of Gurnee I had been looking for a new Honda pilot, I went and looked at a couple of different Honda dealers, I researched what we wanted exactly, in regards to I had been looking for a new Honda pilot, I went and looked at a couple of different Honda dealers, I researched what we wanted exactly, in regards to features and trim level, and color. I got the best price from Muller and a good value on my trade in. I also got a good interest rate.There was no back and forth game on the price. got my price, and finished the deal. Dave was very knowledgeable about the car and its features. I have had more than my share of salespeople who knew less than I about a vehicle. After I gave the car to my wife she noticed a couple of small issues with the vehicle, something with a door weather-strip, and couple of marks on the plastic side molding. There was no," well it happened after you picked up the car". they took care of it right away. I cant think of a better experience in the purchase of any of my cars over the years. More
Overall great experience I needed a new car and I was simply offered a great deal and drove 51 miles to pick this car up specifically from Muller. Alan was fantastic. I needed a new car and I was simply offered a great deal and drove 51 miles to pick this car up specifically from Muller. Alan was fantastic. More
Overall Positive Experience After a bad experience in previous dealerships, Muller Honda of Gurnee was able to meet my needs. Their attentive care and patience made my experience After a bad experience in previous dealerships, Muller Honda of Gurnee was able to meet my needs. Their attentive care and patience made my experience in buying a car much better. Juan took his time in going over details and answering every question allowing for an overall positive experience. He made me feel like a valued customer and will definitely be going back in the future. More